Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,409 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been given an amazing price, in these difficult Financial Times , policy expert is clearly putting people first , I am very grateful for the service and price .”

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Posted 2 years ago

“Easy to deal with. A LOT cheaper than my previous insurers. Hope I don't need to use them though.”

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Posted 2 years ago

“Quick easy and sorted! All documents online. Just what I wanted!”

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Posted 2 years ago

“Quick and painless what more could you want !!”

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Posted 2 years ago

“Great price, no need to speak to anybody all online, have not had to claim yet , this will be third year”

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Posted 2 years ago

“Very simply , I was impressed with the level and security of cover being offered for the premium asked.”

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Posted 2 years ago

“Offer was very competitive. and much cheaper than my previous policy. It pays to shop around. I've saved over £120 for virtually the same benifits. Unfortunately for my previous insurance provider who I was with for a number of years have lost out by thinking an extortionate increase was acceptable or perhaps would go unnoticed!”

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Posted 2 years ago

“Excellent cover for a great price. Top customer service too.”

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Posted 2 years ago

“I decided on policy expert after a confused.com search. They offered a better level of cover at £40 less than my previous insurer.”

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Posted 2 years ago

“Very easy to use, policy set up quickly. Good value.”

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Posted 2 years ago

“Very compitative efordebal”

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Posted 2 years ago

“Application via Compare the Market was straightforward, but then it's all standard stuff on all sites. Tailoring some individual elements is not possible with any insurers, so you have to accept a compromise. Policy Expert's quote was competitive, particularly compared to the 32% increase that RIAS were trying to foist on me for renewal. But of course the proof of the pudding is what happens if one makes a claim, and there's practically no info on that.”

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Posted 2 years ago

“Easy to use website.”

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Posted 2 years ago

“Very simple and straightforward service”

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Posted 2 years ago

“Very simple and straightforward service”

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Posted 2 years ago

“The telephone interview was succinct but thorough. I felt relaxed throughout, with all my queries answered immediately and to my satisfaction. The process was clear and painless. The agent was pleasant and friendly.”

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Posted 2 years ago

“No fuss quick and easy to follow”

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Posted 2 years ago

“I was struggling to make a payment online until I phoned direct, whereupon it was 'expertly' handled and resolved by Louise. Thank you very much, Louise, for your able assistance on this matter; it was much appreciated.”

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Posted 2 years ago

“Efficient, very friendly and reassuring service.”

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Posted 2 years ago

“Quick and easy didn't take long nice and easy for a old person”

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Posted 2 years ago

Policy Expert is rated 4.7 based on 20,409 reviews