Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,410 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Questions

Metrics

4.7

Based on 20,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive quote and website easy to navigate”

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Posted 5 years ago

“I seem to have a good price for a good policy, very pleased”

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Posted 5 years ago

“Young lady I went through details with was so nice and helpful nothing was too much trouble she explained everything for me i was very impressed”

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Posted 5 years ago

“Very straight forward over £100 cheaper than the cooperative”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“Took out a home insurance policy. The process was so straight forward. Easy, easy, easy!”

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Posted 5 years ago

“Explained everything well easy to buy”

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Posted 5 years ago

“Prompt service - easy to set up policy.”

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Posted 5 years ago

“Policy expert provided me with the comprehensive home and contents insurance I needed and beat my renewal quote from my existing provider, cutting the premium by more than half! I am very please with how quick and easy the process was, with all information provided in a clear and understandable way.”

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Posted 5 years ago

“Easily changed my policy when moving home and talked me through the process clearly and efficiently”

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Posted 5 years ago

“extremely helpful team member. very patient and explained everything thoroughly until I understood.”

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Posted 5 years ago

“Quick, easy, and to the point”

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Posted 5 years ago

“Brilliant service”

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Posted 5 years ago

“I have bought building an content insurance from policy expert included in my very reasonable price was free accidental cover and legal cover for a while year! The portal is easy to use to view your policies and everything is written in clear and concise information so easy to understand especially for me as a first time buyer!”

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Posted 5 years ago

“Totally satisfied with my policy and the price I was given”

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Posted 5 years ago

“Good value. Easy to buy the policy”

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Posted 5 years ago

“Few steps to get the quote results, covers wide range and premium is very reasonable.”

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Posted 5 years ago

“Cant really give a reciew as the policy starts in few days but i hope they are a good company”

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Posted 5 years ago

Good Afternoon, Thank you for taking the time to leave us a review. I appreciate that you may not feel in a position to review our services, however. we do welcome all feedback ranging from the process of setting up/renewing a policy via our channels to the quality of our online services and communications. As we are always looking to improve on the service we provide, if you do have any feedback about your experience, or if there is anything else I can assist you with, please contact me directly. I am available via phone or you can email ask@policyexpert.co.uk and mark for my attention. Thanks, Nisha

Posted 5 years ago

“Great price, great service.”

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Posted 5 years ago

Policy Expert is rated 4.7 based on 20,410 reviews