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Quotemehappy.com Reviews

2.0 Rating 1,033 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,033 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Absalutly appalling service, i have spent most of the day trying to get in touch with quote me happy, it will not accept my e-mail or password to log into my account, the onse I always use, carnt phone anyone to speek to, its so bloody frustrating, my car insurance is due in 7 days and I've found a much cheeper quote and just need to cancel before the take the money from my account, just hoping my bank can help me cancel the payment going out as I don't know any other way
Helpful Report
Posted 6 years ago
Dreadful company. I can't log in because I keep getting an error message. I can't renew or amend my policy, which expires today, and which I've been trying to deal with for about a week. I've emailed twice and absolutely no response. All I can say is STEER WELL CLEAR!
Helpful Report
Posted 6 years ago
Atrocious service - absolutely impossible to make a home insurance claim - have spent over 3 hours on hold waiting for someone to talk to.
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Posted 6 years ago
Dreadful service, would not recommend at all !! Sent lots of emails with no response. Spent hours on the phone with no one wanting to speak to me. Stay away from this Company !!!
Helpful Report
Posted 6 years ago
Awful customer service. Nobody to speak to. It's all online but even if you have trouble signing in, they want you to sign in to be able to contact them!
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Posted 6 years ago
I have forgotten my password to access my account.I have tried emailing noon and night but still they have not sent me a reset password email. Tried chatting to Colin!! So frustrating. I have no way accessing anything from them now. Would not recommend.
Helpful Report
Posted 6 years ago
Have buildings and contents insurance with Quotemehappy. Price was cheap but don't expect help from them when you need it. If you do need any help which doesn't fit into their neat little boxes you will have to email a question and wait a couple of days for a reply which I have done. Answer comes back in general terms and does not answer the question. Send another request and wait another couple of days and so it goes on. Will definetly not use this company again.
Helpful Report
Posted 6 years ago
Absolutely dreadful company, they asked for further proof of NCD by text while in a separate email cancelled my car insurance as of midnight. The proof they had been sent was accurate and could have been dealt within 30 seconds if they offered any sort of human interaction. If you're happy dealing with a website that only answers the questions they have chosen to ask then use them. Just be warned that you're screwed if they then ask you for additional information that their website then doesn't allow you to process.
Helpful Report
Posted 6 years ago
How dare they call themselves an Insurance Company, take your money and get no service. Trying to verify a Home Insurance claim, spent two days and over an hour on my mobile with no joy. Will not renew my policy for what its worth!!!!!!!
Helpful Report
Posted 6 years ago
The website is dysfunctional, defaulting to car insurance when I click home insurance. Claims telephone never answered. I shall not be renewing as if one had to make a claim there would be no means of making contact
Helpful Report
Posted 6 years ago
if you never need to contact them then they are great. But trying to contact them they are the worst, no one to speak to, you've got to email them and that takes up to 48 hours for a response, when you could sort it over phone within minutes. absolute joke would never go with again, DO NOT USE THEM its not worth the hassle of dealing with them.
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Posted 6 years ago
Trying to make contact is a nightmare.a stupid thing called colin kept popping up.hopeless
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Posted 6 years ago
Very bad service. They confirmed they had amended their own mistake after removing 2 years from my NCD for a claim I never made. This was never done and the NCD certificate stated 0 years. Of course you cannot speak to anyone in real time but hope you will receive an email response within 48 hours. Still waiting for this issue to be resolved.
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Posted 6 years ago
ABSOLUTELY APPALLING..TRULY APPALLING which seems to be the general consensus..do NOT USE this LOT..it is a farce
Helpful Report
Posted 6 years ago
Absolute farce getting proof of NCD to them when buying a policy. Keep refusing asking for more info which is clearly on the forms provided. In the end I cancelled the policy and went to a reliable company
Helpful Report
Posted 6 years ago
Have no words for this company!!!!the worst experience ever. They’ve cancelled my partners policy as what they said the ncd proof is blurry and they can’t see it - as we were uploading on the app we tried on their website for a change to find out 2 days later that the policy have been cancelled even we uploaded no claim discount twice. What a nightmare !!! Now I’m going to fight to get our deposit back as I can see this is the way they work !!!! Absolute disaster!!!!!
Helpful Report
Posted 6 years ago
DO NOT INSURE. Low standard of service , from communicating (lack of), to interaction with unsympathetic staff. Referred to legal representatives Carpenters (the phrase " ambulance chasers " could be synonymous ) totally unhelpful. I'm left out of pocket with no transport , stressed due to their unhelpfulness. CUSTOMERS as people are not a priority.
Helpful Report
Posted 6 years ago
DO NOT INSURE WITH THEM.Service terrible, (as stated by other reviews),won't help, can't speak to anyone and Carpenters there legal team are ambulance chasers. Left with no car totally inconvenienced. NO HELP AT ALL. Going to speak to the financial ombudsman and make a complaint.
Helpful Report
Posted 6 years ago
No communication, hard to speak to somebody . Put the price up by over £100 when renewed
Helpful Report
Posted 6 years ago
Absolutely appalling. Because of a difference in the name of the policyholder and that on the proof of NCD, they cancelled my wife's car insurance. One was in her own name, and the other in her married name. No matter how many times I tried to explain, their chatbot could not understand. Even phoned the patent company, Aviva, but they could not help. So now my wife's insurance is cancelled and she gets charged a 50 pound admin charge for the privilege. My advice-avoid them like the plague.
Helpful Report
Posted 6 years ago
Quotemehappy.com is rated 2.0 based on 1,033 reviews