Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,028 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible,Terrible,Terrible service. Unless you fall into the "select reason for calling" selections your screwed. finally gave up trying to change some details and cancelled. They charged me £55 !!!!!!! that is just under half the entire cost.. WILL NEVER USE OR RECCOMEND”

Helpful Report

Posted 8 years ago

“Tried to cancel with these guys, no number to call have to email only (unless you have a claim) other then that they are a email only company. i have 11 years no claims and other (better insurers) want to see this from your last company, however this company only ever goes us to 9 years no claims and will not go higher and will not provide the proof of 11 years they emailed me back just saying "we only go up to 9 years as a company but if you speak to your insurer before us they may be able to provide it" this has now cost me another £50 for a new quote. Avoid Avoid Avoid....”

Helpful Report

Posted 8 years ago

“I obtained two quotes within minutes of each other. The first one was based on me being a UK resident from birth (by mistake) and the second one was based on me being a resident from 2001. No other answers changed. The quote was increased by £30! I queried it with them but they provided a generic answer and totally fobbed me off!”

Helpful Report

Posted 8 years ago

“Awful, awful, awful DO NOT use. My car was stolen and found luckily by police just over a week later. The police had to write to me threatening to dispose of my car because my insurance company hadn't collected it. When they collected it, they actually damaged the car! Takes over 20 minutes hold just to speak to someone. Incompetent, rude, never call you back or provide any updates other than 'we don't really know'. Spend a bit more money elsewhere and save yourself the extreme headache. Am complaining to the Ombudsman over their conduct also.”

Helpful Report

Posted 8 years ago

“I didn't have an issue with Quotemehappy until I had an accident. I didn't make a claim but the third party did. I was not told at any point the status of the case and had to call up to be told anything. I made a complaint as the accident was not handled very well and they admitted that. I lodged 2 complaints and heard nothing. I dealt with very rude call centre staff when I did call. I would avoid at all costs.”

Helpful Report

Posted 8 years ago

“xdfbgergeag”

Helpful Report

Posted 8 years ago

“Do not touch them! Accident in March last year - I accepted liability and all was sorted out. I find out today from a firm of solicitors that the other party involved in the accident is making a personal injury claim. So I called the claims team at quote me happy who tell me that the claim was sent to them on the 18th May - So in 9 months no one from Quote Me Happy has told me about this claim - instead I call them because I get letters from solicitors for claims I knew nothing about! Appalling service save yourself the bother and pay a little bit more on your insurance to ensure you are well looked after!”

Helpful Report

Posted 8 years ago

“I took out 2 car policies at the same time but did not get the multi car discount. I enquired how to get the discount and was told that I do not qualify as I should have used the link on the welcome e-mail for the first car to insure the second. As I did not do this, the second car does not qualify for the multi car discount and never will in the future as it was registered independently. I have never known such an inflexible organisation. I would advise anyone to avoid this company. I wish I had paid a higher premium and stayed with Privilege.”

Helpful Report

Posted 8 years ago

“Do not use...they're impossible to communicate with. Tired to cancel my policy 6 weeks before end date...it was fully paid up. I didn't want a refund or anything like that just a simple cancellation but was told there was a £55 cancellation fee. I decided to just let policy run out and cancel direct debit as all payments had been taken. They emailed me straight away telling my to reinstate my direct debit...why!!?? I don't owe them anything?? Anyways emailed them once again and waiting for reply. It just doesn't work not being able to talk to someone on the phone when you have a problem.”

Helpful Report

Posted 8 years ago

“Nightmare!”

Helpful Report

Posted 8 years ago

“After a no fault accident Quote me Happy sent my car to "their" repairers. Solus accident repair centre. They returned our car in a disgusting state. Cowboy insurer cowboy repairers. AVOID”

Helpful Report

Posted 8 years ago

“Cancelled my policy to stop it renewing and received my cancellation email and they still take the renewal out of my bank many days later. Will be officially complaining because the service is a shambles! Put my insurance up £70 a month for no reason!!!! Despite being over 25 and having over 5 years no claims! AVOID”

Helpful Report

Posted 8 years ago

“Nightmare!!! Served a default notice due to non payment when i had already mailed a change of bank details!!!! Now they want 1.5% on top of the new payment!!! You cannot talk to anyone via telephone AT ALL. I have contacted the financial ombudsman!Absolute disgrace.”

Helpful Report

Posted 8 years ago

“Nightmare scenario. Cant speak to a real person other than for a claim. Anything else is a no no. Avoid”

Helpful Report

Posted 8 years ago

“No way of contacting you by telephone is just unacceptable in this day and age, when insurance is a legal requirement. Would not recommend any company that is uncontactable by phone”

Helpful Report

Posted 8 years ago

“After being passed from operator to operator on four occasions by so called customer service personnel, I was passed to Darryl in the Sheffield office ,who,guess what? listened to my query, thought about it for a few seconds looked into the issue and RESOLVED it. Well done Darryl in the Sheffield office, you did in 5 minutes, what four of your colleagues could not do at all. Thanks.”

Helpful Report

Posted 8 years ago

“Im new driver as I received my licence in the beginning of April 2016. I filled up the quote ( 0 year NCD, 9 months bonus ). Ive got the quote about it around 1700£/year. I was so happy is "not" that bad as a new driver etc. After 2 weeks they are sending me an email they have to charge me around 700£ more as I have 0 year NCD. Im asking: Why cant they just say this at the quote stage? Even I filled up there?? Because I wouldn't change my previous insurer ! So dodgy! On the top of that they take 27.50£ for administration fee... ehh? I AM the unhappy person!! for an automatic email i need to pay 27.50£... Won't use them again...”

Helpful Report

Posted 8 years ago

“Wont be using them again”

Helpful Report

Posted 8 years ago

“Do NOT,.DO NOT use these people. Their websites do not work and you have no contact other than by email to which they will reply within two days...supposedly They are a SCANDAL..all I wanted was a quote possibly to swop cars and it has been a nightmare..Three days later and i still do not have a quote. You have been WARNED..”

Helpful Report

Posted 8 years ago

“As a quite a few previous emails state. They do not accept No Claims Proof even after you have met the criteria. I got an email saying it had uploaded but then after a week I received a letter saying they had cancelled my Insurance. This is reckless and leaving people at risk for something that is easily rectifiable. I had no message of why they just decided that my proof of No Claims was disregarded. Now they are charging £50 on top of all the other fees for them cancelling. At one point I thought that this was an illegal scam but it is actually a legal scam. PLEASE BEWARE.”

Helpful Report

Posted 8 years ago

Quotemehappy.com is rated 2.0 based on 1,028 reviews