Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,028 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Proof of deception and lies from this so called "regulated and reputable" Aviva affiliated company run by such as Kirsty and Lee which says something. Be very wary and vigilant when or if renewing a policy. Without constantly reviewing your 'My Accuont' when dealing with this on line only company. Other ins companies find it impossible to deal with this lot on your behalf and claim they have very poor customer services if any.”

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Posted 8 years ago

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Posted 8 years ago

“Quite possible the worst insurers I have used in my decades of driving. Please please do not use them”

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Posted 8 years ago

“Shocking customer service - if you could get to it! I'm getting my bank to block them and going into dispute... Extremely displeased”

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Posted 8 years ago

“I went with the cheapest insurance i found online and when i had my accident (not my fault and everyone that saw what happened said i had nothing to worry about) the insurance didn't want to know. My solicitors were bound by the insurers decision and i had to settle on 50 50 basis. Absolutely shocking. I will never make that mistake again! Dont bother”

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Posted 8 years ago

“Awful customer service!!!!”

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Posted 8 years ago

“I made the terrible mistake of going for the cheapest quote and I got the cheapest customer service I've ever had. Just an online presence with emailing queries and waiting days for response. Wouldn't accept my years of no claims from a 4x4 to transfer to my car, saying it was a commercial vehicle, if so what's the difference both are vehicles driven on the same roads, steer well clear from these rip off cowboys”

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Posted 8 years ago

“Their not interested in the slightest. No qualities to this company. Wish I hadn't just picked the cheapest as customer service is minimal. My car was in a accident they won't complete the damages , their garage nationwide are just as bad, the job was shocking. Can't wait to leave this company”

Helpful Report

Posted 8 years ago

“An absolute disgrace! Do not touch them, they are Part of Aviva, regardless if they refuse to comment or not. You cannot get in touch with them. You might as well by an elephant and have an Indian call centre insure that. What a waste of time and money. Wait till you have to renew to all the people have that have already made the mistake, never mind an accident.”

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Posted 8 years ago

“my car was involved in an accident that was not our fault but yet they would not repair all the damage was a shambles the whole way though did not ask for a proper account of what happens just told us they would repair the doors and nothing else stay well clear this company is a joke we are still fighting this not and going though the F,O,S”

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Posted 8 years ago

“DONT TOUCH THEM !! WORST MISTAKE IVE EVER DONE WAS BUY A POLICY BECUASE " ITS CHEEP " PAY MORE AND GET THE CUSTOMER CARE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 8 years ago

“Wish I had seen these reviews before using this company. Unable to speak to anybody, only email. When you ask a question all you get is a generic reply which you can already see on their website. Very frustrating and totally unacceptable when the fault is their system not being capable of doing what they claim. Lesson learned. AVOID!!!”

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Posted 8 years ago

“my dad got insurance with you and now his car smells of stinky bum rag and sweaty bum crack”

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Posted 8 years ago

“Quote was total bolox and wouldnt touch them with a stinky bum rag”

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Posted 8 years ago

“The inability to contact Quotemehappy by phone and only by e-mail is ridiculous. They have lost me as a customer due to this. I bought a new car. I tried to change the details using both Firefox and Internet Explorer on my laptop so that I could have both my current car and the new car insured on 13/3/17 and then remove my current car from 14/3/17 and have only the new car insured. Firefox timed out and Internet Explorer waits for a response from QuoteMeHappy (but gets no response). I then tried the same on both my smartphone and tablet using Chrome with similar results. I sent an e-mail to QuotemeHappy Support(!) who merely replied to say there was nothing wrong with the system! I therefore had no choice but to cancel the insurance for my old car with QuotemeHappy (being charged £55 for this) and start a new insurance for my new car with a different insurance company. Whilst waiting for the e-mail reply from QuotemeHappy I had time to 'play' with their system and discover what it objected to, e.g. put certain values into the system and it's OK, put different valid (i.e. from the drop down list) values in and it crashes. This effectively means I was charged £55 for the fault in their system.”

Helpful Report

Posted 8 years ago

“AVOID AVOID AVOID!!! THEFT! SCAM! Total thieves. Cancelled my policy on 12/03/16. Found out today that QuoteMeHappy had taken £240.10! Complained and they gave me a refund but still took £27.50! They said they took £27.50 as insurance was set to "auto renew". How can you renew something when I wasn't insured with you in the first place / cancelled over a YEAR AGO!!! TOTAL THIEVES! AVOID AVOID AVOID!!!!! ABSOLUTELY 100% THEFT.”

Helpful Report

Posted 8 years ago

“If I could give 0 stars I would, Let them know I was cancelling and they still automatically took this money outmy account and then charged me another 30 to cancel again. Awful service, they also have no phone number to contact them to discuss this, pure thieves.”

Helpful Report

Posted 8 years ago

“My car was hit by a another vehicle that failed to stop. As I have a new car it has an after sales support system, Quote me Happy doesn't recognize this and stated that they would charge a further £250 on top of the excess they were already charging if I didn't use their approved repairer. So, they wanted to charge me more for using the repairer that was approved by the maker of the car, on top of this they couldn't guarantee that they would use approved parts thus lowering the resale value of my vehicle To add insult to injury the excess had itself already been inflated by clauses and charges hidden in the small print. Pure scam artists, don't use them”

Helpful Report

Posted 8 years ago

“They took the money from my mother then refused to accept proof of NCD and threatened to cancel policy, because my recently widowed mother had been the second driver on a spousal policy (claim & incident free for 30+yrs), rather than the named driver. She is the paying client yet they make her do all the work while they do nothing. No call centre. Sent a selection of unhelpful email/texts to my mother but take 48 hrs to respond to any questions (the questions are limited to 178 characters too!!). Now they are saying she has to pay to get out. She will be taking the matter to the FOS. This is an awful company, but what did we expect from a company owned by Aviva - another set of incompetent morons! We would never recommend them.”

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Posted 8 years ago

“Can't even rate this company don't ever get ur insurance with this joke of a company 7months ago I put my claim to them and still to this day nothing lack of customer service is discusting the worst company I've ever experienced I have now contacted the ombudsman and will be taking my issues to the press a d spreading the word as this company is awful and I would want another person to go through month of stress and constantly chasing them the promises they've given to call me back even from managers the incompetence of them is shocking. 7months without my car excuse after excuse to repair a windows. STAY AWAY from Quote me happy people”

Helpful Report

Posted 8 years ago

Quotemehappy.com is rated 2.0 based on 1,028 reviews