Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,028 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,028 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to discuss changing my car, I wanted quotes for different vehicles. No phone number available so I won't renew with them!”

Helpful Report

Posted 8 years ago

“Wish I'd read these other reviews before using them. Won't be using them again!”

Helpful Report

Posted 8 years ago

“This company are by far the worst insurance company I have ever dealt with shoddy customer service and blatant lies from a customer service rep. Save yourself a lot of stress and steer well clear of this company they are incapable of handling a claim.”

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Posted 8 years ago

“Renewal price from them was ridiculous Called up & cancelled auto renewal on my card They then sent me a quote valid for 30 days which was reasonable , so I went on to buy it through email link . After checking all my details were correct & i pressed continue to buy when it changed the amount changed to over £100 dearer Had no luck contacting them so had to email asking why this happened & that I wanted policy at the original email price Reply 24hours later: "Thank you for getting in touch. The quote is showing on our system as £502.07. The price only changes if a change is made to the quote. Any change will cause the quote to be re-rated on our existing rates and this figure can't be changed. Any change however small has this affect. I am sorry we are unable to reduce the premium quoted." If you need any further assistance don't hesitate to get in touch. Thank you, Karen D Quotemehappy.com team This is absolutely shocking , no customer service whatsoever Would never use them again !! Margaret H Glasgow”

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Posted 8 years ago

“Avoid this agent,do not insure anything,I have no idea why they still works???”

Helpful Report

Posted 8 years ago

“You try and contact them to ask a simple question and you never get a reply. I even got a 'your complaint has been resolved' response and they hadn't answered my question! AWFUL service”

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Posted 8 years ago

“Worst insurance company I have ever been with. It would take me all day to go through the problems. But I wouldn't go with them based on the simple fact that you cant even contact them when something goes wrong. They have an email that send out automated responses and that's it, nobody working there is any help at all. IF I COULD GIVE THEM 0 STARS I WOULD. 1 STAR IS KIND”

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Posted 8 years ago

“Terrible service.”

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Posted 8 years ago

“THERE STAFF STINK OF WILLY AND BUM CRACK”

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Posted 8 years ago

“house insurance a joke tried to claim was told to read small print again.then get back to try again.phone back even though accidental cover obtained not covered by accidental damage by someone else.so not covered told to pursue third party myself!why bother with insurance!”

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Posted 8 years ago

“So hard to get answers, never get back to you, terrible service”

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Posted 8 years ago

“Needed advice on no claims, could not get connected with anyone - online or telephone for about a week.What happens if I needed help with accident! So now have decided to cancel and because they failed to contact me I have to pay £54. STEER CLEAR OF THIS INSURER !!”

Helpful Report

Posted 8 years ago

“very unhelpful staff. do not know what they are doing. have to wait ages because of it being online. Basically my wife got me insured on her car and i needed my ncb just to prove i had it. Quote me happy would not give it me at all. Now they decided to renew my insurances without asking me for almost twice my previous policy. So cancelled it. It said no charges but they decided to take out the money leaving me overdraft! Had to contact the bank to get they money. Useless do not go with them!!”

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Posted 8 years ago

“"Quick online response" is quoted - that doesn't happen... Neither does customer service!”

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Posted 8 years ago

“Do not do not use this company. Impossible to contact them they asked for further information (that I had already given online) posted it they said they didn't receive it, they have cancelled policy and I've lost my deposit total nightmare!!”

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Posted 8 years ago

“Dreadful company. I had a collision which was not my fault. Was advised to deal direct with third party in surer which I did. They refused to pay for all the damage, and the dealer who repaired the car did a rubbish paint job. I am now left with a lower value car and a load of stress trying to resolve this. All they did at Quote me Happy is keep sending me elsewhere. Never again”

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Posted 8 years ago

“Terrible terrible ... Tried to contact them 5 emails 5 days still no reply ... Dreadful lost the sale of my car because couldn't get an answer from them just on how much extra it would be to change. Never go with them again”

Helpful Report

Posted 8 years ago

“Cant get in touch with quote me happy the need help section is a waste of time no one gets back to you. Sometimes you need to speak to someone.”

Helpful Report

Posted 8 years ago

“Refer to my emails. Due to the incompetence of staff at Quote me happy or more aptly "quote me unhappy" I was in able to change a policy, I ended up having to go to another insurer. Resulting in me being charged a cancellation fee of £54 and loss of two months insurance. Anyone thinking of going to this company, my advice would be, pay a little extra and get a better service with someone that actually provides support.”

Helpful Report

Posted 8 years ago

“Edit my settings Reviews ? Connections Quotemehappy Published 56 seconds ago Do not go near Quote me happy absolutely useless and untrustworthy Took out a multi car policy with the company in October 2015. As I already had one car insured with 6 years no claim I did not have any no claim bonus. It was cheap and I paid the total premium up front. I soon received messages that as I hadn't uploaded my no claims bonus the policy would be cancelled. I contacted them by email and received a response that all was well and that I would not be receiving any more from them in relation to this. Roll forward now to 13th September 2016 when, out of the blue, I received a text message 'Hello David as you haven't uploaded your proof of no claims discount we've cancelled your car insurance policy from 13.09.2016, 23.59. Yours sincerely Quotemehappy.comteam (timed at 16.42) On checking my account I found that I had also been charged £53 early cancellation fee which had swallowed up any refund. I soon found out that there is no phone number advertised to ring and that other than for claims you can only deal with them by way of email. Despite a number of email messages explaining the situation I received replies that did not alter their stance or answer why this had been done at all. I was left uninsured and unable to drive my car without taking out further insurance. I contacted the Ombudsman early on the morning of 15th September. He advised me that the insurance company should deal with the matter. I told him that they wouldn't as they just ignored what I had put in the e-mails. He then advised me that they were part of the AVIVA GROUP and gave me a phone number to ring. I rang them and explained the situation putting in a complaint about the Company. I was told that it could take up to 5 days for someone to contact me about it but she would mark it as urgent. I have now finally received a sensible email from Susan - Quotemehappy.com team 'I'm deeply sorry that your policy was cancelled in an error on our part. We can have this reinstated for you and honour your cover in the meantime if you would like? I apologise for any inconvenience caused. That's the end of the saga so judge for yourself - cheap is not necessarily any good for you. Needless to say I will not be going back to them. Just got to try and get the money back now. Make your own judgement but YOU HAVE BEEN WARNED of the sort of service to expect.”

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Posted 8 years ago

Quotemehappy.com is rated 2.0 based on 1,028 reviews