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Quotemehappy.com Reviews

2.0 Rating 1,028 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,028 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
This company is a joke They asked me for previous no claims so i uploaded the copy of them(which took forever to do)!! but then they cancelled my insurance saying that i never uploaded it in time when i have proof i did! they also charge 54 pound to cancel! dont even get deposit refunded....what do we pay deposit for then?!!! AVOID THIS JOKE OF A COMPANY!!!
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Posted 8 years ago
Any problems or questions, they do not want to know and just ignore your e-mails, beware
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Posted 8 years ago
Just wanted to change my address and cover details following temporary move from owned property into rented accommodation. Couldn't do it on website and no help or response from company. Truly useless. If ever there was a more inappropriately named company this is it. Just cancel your policy and deal with a reputable company.
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Posted 8 years ago
Thanks to this awful company, I'm now over 11 grand in debt with a car that cant be driven and finances to still pay after having my car stolen and they refused to help me. It took them a month to tell me this and my life has been hell since the day of the incident. They dont give you ANY updates on your claim so you have to chase them. EVERY time you ring them you will be on hold for over an hour. Even with police statements, AN ARRESTED PERSON WHO STOLE THE CAR, ADMITTED IT AND THE CAR RECOVERED, they will STILL not help you. Avoid this scum company like the plague.
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Posted 8 years ago
I have been with quotemehappy for 2 years, did not have any issues until I missed a payment which I understand was my fault for missing payment. However when trying to make the payment, I have never experience a more difficult thing to do. Tried making payment online and it would not allow me with two different cards. They kept on emailing me to attempt to take it out the following day but they could not take it for some reason ( overall this has been happening for 10 days) and I attempted to pay online again and it worked. It has been taken from my account but they are still emailing me saying I have an outstanding balance and that my plan will cancel, visa versa the same on my account online with them. It seems such a small admin error which they cannot resolve.
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Posted 8 years ago
Been with quote me happy now for 2 years first year renewing my quote was good then the second year the price just went up the roof phoned the customer service about the situation been with them for almost 2 years why am i paying double the amount on my new quote she told me nothing they could do that cant guarantee a reduced price on my next quote.Took so long for me to contact them and the lack of help i got from there customer service was really bad wont recommend it to anyone
Helpful Report
Posted 8 years ago
I was involved in an accident this afternoon and have been trying to get hold of someone in their helpline for over half and hour. Eventually, the phone went dead - this is not what I need when someone has just pulled out into my my car and mashed it up - this absolutely horrendous service is escalating the stress. My insurance renewal is due soon and I shall definitely not be going with them again - even if it means doubling the premiums.
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Posted 8 years ago
If you make a claim, its very difficult to contact them to discuss any issues. Using their email contact form appears to be useless. No response to any emails. Poor service.
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Posted 8 years ago
Been insured with this company now in year 2. Initially lots of stress uploading proof Ncd. Anyway got a new car, logged into my account and tried to amend my car details......the automatic response was we can't insure this vehicle, which I thought was odd. Logged out and requested a quote as a new customer, which I got instantly. I have challenged them, where they informed me it was the system and underwriting and they were unable to overwrite. If I wanted to change my car I would have to cancel my policy (at a £54 cost) and start new policy for the new car. Surprisingly I have cancelled and gone elsewhere!!!! Bad service hindered by slow response to emails (as can't speak to anyone all done online).
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Posted 9 years ago
Quote me happy cancelled my car insurance due to me apparently not supplying proof of no claims (even though I uploaded proof on THE SAME DAY I took out the policy). I had been conversing back and forward with the company as I was getting letters stating that I had not updated proof. Eventually on June 22nd 2016 I received a letter stating that my proof of no claims had been ACCEPTED and that no further action was required. I then found out that on 6th July they had cancelled my insurance! When asked for the reason why they said I had not been in touch with them to supply my proof of no claims! They even charged ME a cancellation fee of £55! I then emailed the company attaching a photo of the letter stating my no claims had been accepted and asked for my money to be refunded and for some form of compensation as I had been driving without insurance certificate for 3 weeks! They agreed to refund the cancellation fee but would do nothing else to help me, even though I had to pay an added £75 to set up a policy with another insurer (which obviously I would not of had to do if quote me happy had done their jobs correctly in the first place)! So I have now been left out of pocket and to other company's it looks like my insurance has been cancelled because I am dodgy. Thanks very much quote me happy!!
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Posted 9 years ago
I Issued 17 years no claims. Decided to leave after one year and not renew my policy, they will only issue me with 9 years no claims despite not raising any claims (because it's their company policy) despite me calling at the syart of my policy last year & being told its been noted on my account to issue 18 years and yet they had the ordacaty to tell me to ring my new insurance company to say I wouldn't be able to prove the 18 years I'm entitled to and it would probably invalidate my insurance!!! I've raised a complaint and like loads of other unhappy customers have gone to the FCA. I'm usually such a calm person, but I was absolutely livid on the phone. They are truly shocking. I honeatly hope with enough complaints they will be shut down!! The are nothing but fraudsters.
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Posted 9 years ago
If I could give this insurance company no stars I would. They are shocking, liars, sharlatons, fraudsters!! I provided them with 17 years no claims and after just 1 year with them and no claims they will only issue me with 9. Then had the ordacaty to say my new insurance could be invalidated if I can provide them with what I have said I have!!! I'm so angry
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Posted 9 years ago
Do not bother with this phantom Car Insurance Company who hide behind the internet, First year you will get a fair price and the next years the policy will go up by 33% You wont see " new quote" notification and if ad when you cancel you will get stitched up with a £50 fee. I went to Direct Line and they gave a much lower quote plus real people who you can speak to "Quote me Unhappy" waste of space . go elsewhere
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Posted 9 years ago
I had previously been insured with this crap company with no problems.. Insured this time for them to cancel my policy as they said I have no proof of ncb..all my data is on previous ...then cheek to charge 75.00 for ADM fee...no one answers a direct question.AVOID THIS COMPANY MITE LOOK GOOD ON PAPER BUT CRAP COMPANY.
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Posted 9 years ago
Absloutely avoid this company. Really bad at answering emails. Cancelled my policy without informing me. Eventually wrote me a letter that took 9 days to arrive. It's very true you get what you pay for. RUBBISH
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Posted 9 years ago
Absolutely terrible - the policy I signed-up for bears no resemblance to the actual policy I received. There's something very suspicious about this company. I cancelled straight away. Avoid like the plague!
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Posted 9 years ago
They say you won't get charged administration fees due to being online but they will charge you amenment fees when you make a change! £92.87 for change or veichle! Joke!!!!! Would not recommend. Also more then doubled my premium on a car which is a lower insurance group!
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Posted 9 years ago
Fine till try to claim. Informed me burst tyre is a 'road traffic accident' rather than being covered under breakdown. Started online claims process at 5pm with a phone at roadside with 2 kids under age 4. Nice lady I spoke to rep for RAC/QMH didn't seem to have info on garages available in Glasgow on Sat night for tyre repair.... Paid RAC through QMH £169 to get picked up 'as a priority' to get Tyre fixed that Saturday night. Garage closed 7.30pm. I was finally picked up by 911 at 8pm.......tyre to be fixed now Monday....who had the information they were attending 3 adults. Pickup in a 10 mile radius would've cost £66 if I'd called 911 myself at 5pm...and likely would've not taken 3h. Rip off and seriously unimpressed.
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Posted 9 years ago
They are a bunch of money grabbing scumbags. Quote me happy automatically renewed my car insurance policy for another year making it MORE expensive than my current year even though i have no claims insurance AND they did this without informing me and therefore, without consent. They do not appreciate current customers only new customers!!! New customers are offered 20% cheaper car insurance. For me to opt out, they want to charge me 52 pound. I am taking this to the financial ombudsman. I was looking forward to having more money this year as i wouldn't have to spend so much on car insurance as i was a first year driver. Now instead i am paying MORE!!!!!!!!!!!!!!!! >:( If they have the audacity to do this to an existing excellent customer without a care in the world i can only imagine what they will like if i ever have to make a claim
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Posted 9 years ago
Set up my direct debit for the 18th of every month despite me requesting the 24th as it's payday and will not let me change it. What a ridiculous policy! Also cannot contact them via the phone unless you're claiming and it takes at least 24 hours for them to reply to emails. Will not be renewing, don't be fooled by the cheap price!
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Posted 9 years ago
Quotemehappy.com is rated 2.0 based on 1,028 reviews