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Quotemehappy.com Reviews

2.0 Rating 1,027 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Bought a car at a garage - I tried to retrieve the quote I had sorted the day before so I could drive legally on the road. I could not access the quote so I had to start again. Just as I got to pay, it timed out. I had to start again, and the third quote was £50 higher! I had time constraints so had to accept the quote to drive home but I wish I had read the reviews below before I started. I am going to cancel even though I will loose out financially because I cant trust them if I need to make a claim and its so frustrating not being able to speak to anyone. An expensive mistake.
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Posted 5 years ago
Recently purchased car insurance, via Confused.com. Very simple and easy process. Happy with the outcome.
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Posted 5 years ago
good customer service once u get to a human. website sucks. v buggy.
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Posted 5 years ago
terrible, my car was written off but they still took insurance payments for a car I no longer have then they charged £58 to cancel. this has got to be illegal? what a rip off!
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Posted 5 years ago
My kitchen was damaged by water in November. I am currently waiting for an answer to an email I sent on 28 February. The whole claim procedure is slow. It is not even Quote me Happy that will pay long term as the guy who caused the damage has admitted liability
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Posted 5 years ago
What a rubbish company, no way to contact them. No customer service number / email address nothing at all. Stay Away. i am surprised companies can exist like this.
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Posted 5 years ago
My building ins. premium renewal was three times as expensive as the last two years'. No reason was given. I've made no claims and don't live somewhere at risk of flood etc. There was no number or email address given to contact them for an explanation. They have come up on Compare The Market as the cheapest for car insurance but I'll not give them any more business. I dread to think what service they'd provide if I ever needed to make a claim.
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Posted 5 years ago
I was appalled that they put down an incident where my mother called about someone scratching her car (it was a very minor scratch but she got worried), but then told them she didn't want to make a claim when I told her she has excess to pay if she does. She touched it up with paint from the car manufacturer so you can't even notice it now. Yet they put this on her record as a fault claim. Then trying to contact them, someone put me through to them on the phone, only for them to hang up on me before I even had a chance to talk to them. Sending them a message online, and no one has replied or got back to me, now my mother cannot get insurance with the current provider because of their errors! Also they want £2200 for insurance when last years was £800. Yet they have given us 1 year no claims! They seem incompetent if not devious to say the least!
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Posted 5 years ago
I downloaded Proof of No Claims Discount in TIF format on five occasions via their website and received texts and emails stating it had not been received and threatening cancellation (plus a £50 penalty). There was no Email address or Phone number to enable me to sort it out. Finally I had to resort to the Complaints Procedure to obtain an Email address and sent it as an email attachment. Clearly their system is flawed as the same document went through first time as an email attachment.
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Posted 5 years ago
Having been emailed a quotation from them as a new customer and then having no success accessing my account, trying to contact them is an absolute nightmare and their website is no better. I would suggest you avoid them like the plague!
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Posted 5 years ago
Insured with buildings insurance my property is grade 2 listed and 160 years old. Following two storms which were unprecedented my roof developed a leak Imagine my surprise to find that building insurance didn’t cover the slates the lead flashing or the masonry nor the internal damage that resulted This policy is a complete waste of money don’t bother with it !!
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Posted 5 years ago
I hate this silly insurance company as there is NO WAY of contacting them
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Posted 5 years ago
Renewal quote (over £350) for home insurance was more than double the previous year’s cost despite no claims being made. Reinsured elsewhere (esure) for less than half the quoted amount.
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Posted 5 years ago
Cannot change policyholder on the existing policy. One of the only insurance companies I have come across that doesn’t let you change the main driver. Ridiculous.
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Posted 5 years ago
Try talking to a human about a policy query, good luck! I regret my decision to go with this company which is part of the Aviva group.
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Posted 5 years ago
The system makes it near impossible to renew your log in details. you go around in circles! Do not go with this company!
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Posted 5 years ago
There's no way to contact customer support. No phone number, and no direct email. I can't believe this company is allowed to keep trading. AVOID this company at all costs. Where are the FCA? Is there no regulation of insurance companies????
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Posted 5 years ago
You are meant to be in control of tour own policy this isnt true. I renewed my car policy but at the same time I was changing my car which so amended my policy but the car wasnt ready for collection so had to keep my car, I've tried to change reg no. back to my old car but wont let me I have to contact them which apparently takes upto 24 hrs to reply....still waiting and I dont know if I shall be able to take my car as I'm not insured until they get on touch....this is a joke company, a farce....do not recommended in a million years.
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Posted 5 years ago
Price is reasonable, so you think you’re getting a bargain! You know the saying, “if it seems too good to be true...” Until things go wrong, which in real life they do, you’ll be fine, but you won’t be able to contact people- things that can be sorted in 1 minute take waiting days for emails to be written. I was pushed for time made a new policy with them as I got a new car, when I had two weeks left on my old one they said that I couldn’t prove my previous year of no claims despite the fact that year was with them. I lost a whole year because of two weeks.
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Posted 5 years ago
Very poor service You may as well put the money you pay into a savings account & pay for any damages directly As when you make s claim you get pushed out to a 3rd party company & have zero contact
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Posted 5 years ago
Quotemehappy.com is rated 2.0 based on 1,027 reviews