Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,020 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,020 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“I was appalled that they put down an incident where my mother called about someone scratching her car (it was a very minor scratch but she got worried), but then told them she didn't want to make a claim when I told her she has excess to pay if she does. She touched it up with paint from the car manufacturer so you can't even notice it now. Yet they put this on her record as a fault claim. Then trying to contact them, someone put me through to them on the phone, only for them to hang up on me before I even had a chance to talk to them. Sending them a message online, and no one has replied or got back to me, now my mother cannot get insurance with the current provider because of their errors! Also they want £2200 for insurance when last years was £800. Yet they have given us 1 year no claims! They seem incompetent if not devious to say the least!”

Helpful Report

Posted 5 years ago

“I downloaded Proof of No Claims Discount in TIF format on five occasions via their website and received texts and emails stating it had not been received and threatening cancellation (plus a £50 penalty). There was no Email address or Phone number to enable me to sort it out. Finally I had to resort to the Complaints Procedure to obtain an Email address and sent it as an email attachment. Clearly their system is flawed as the same document went through first time as an email attachment.”

Helpful Report

Posted 5 years ago

“Having been emailed a quotation from them as a new customer and then having no success accessing my account, trying to contact them is an absolute nightmare and their website is no better. I would suggest you avoid them like the plague!”

Helpful Report

Posted 5 years ago

“Insured with buildings insurance my property is grade 2 listed and 160 years old. Following two storms which were unprecedented my roof developed a leak Imagine my surprise to find that building insurance didn’t cover the slates the lead flashing or the masonry nor the internal damage that resulted This policy is a complete waste of money don’t bother with it !!”

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Posted 5 years ago

“I hate this silly insurance company as there is NO WAY of contacting them”

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Posted 5 years ago

“Renewal quote (over £350) for home insurance was more than double the previous year’s cost despite no claims being made. Reinsured elsewhere (esure) for less than half the quoted amount.”

Helpful Report

Posted 5 years ago

“Cannot change policyholder on the existing policy. One of the only insurance companies I have come across that doesn’t let you change the main driver. Ridiculous.”

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Posted 5 years ago

“Try talking to a human about a policy query, good luck! I regret my decision to go with this company which is part of the Aviva group.”

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Posted 5 years ago

“The system makes it near impossible to renew your log in details. you go around in circles! Do not go with this company!”

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Posted 5 years ago

“There's no way to contact customer support. No phone number, and no direct email. I can't believe this company is allowed to keep trading. AVOID this company at all costs. Where are the FCA? Is there no regulation of insurance companies????”

Helpful Report

Posted 5 years ago

“You are meant to be in control of tour own policy this isnt true. I renewed my car policy but at the same time I was changing my car which so amended my policy but the car wasnt ready for collection so had to keep my car, I've tried to change reg no. back to my old car but wont let me I have to contact them which apparently takes upto 24 hrs to reply....still waiting and I dont know if I shall be able to take my car as I'm not insured until they get on touch....this is a joke company, a farce....do not recommended in a million years.”

Helpful Report

Posted 5 years ago

“Price is reasonable, so you think you’re getting a bargain! You know the saying, “if it seems too good to be true...” Until things go wrong, which in real life they do, you’ll be fine, but you won’t be able to contact people- things that can be sorted in 1 minute take waiting days for emails to be written. I was pushed for time made a new policy with them as I got a new car, when I had two weeks left on my old one they said that I couldn’t prove my previous year of no claims despite the fact that year was with them. I lost a whole year because of two weeks.”

Helpful Report

Posted 5 years ago

“Very poor service You may as well put the money you pay into a savings account & pay for any damages directly As when you make s claim you get pushed out to a 3rd party company & have zero contact”

Helpful Report

Posted 5 years ago

“Received the best quotation for car insurance fully comprehensive received documents straight away, overall best price”

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Posted 5 years ago

“Customer service does not exist”

Helpful Report

Posted 5 years ago

“No customer service, it’s all online. It makes it so hard to get in contact to sought things out!, I cancelled my policy months ago, I still haven’t got my refund back. They say my refund was on hold and didn’t no what to do with it, when I finally got in contact(which takes 24hrs to get back in touch) they say the email chain was lost ON THE SAME DAY! I wouldn’t recommend this insurance company, don’t get sucked in with there cheap prices.”

Helpful Report

Posted 5 years ago

“Holding my refund for my cancellation and not telling me for months. Saying they have lost the email chain, on the same day. Making it hard to get my money back! Still haven’t got it back now. I wouldn’t recommend this company at all. I suggest QuoteMeHappy set up a car insurance number, for people to call up and speak to an actual person.”

Helpful Report

Posted 5 years ago

“I want to but insurance, but I am told to log in. I can't remember my user name etc from years ago and because of this you just go round and round typing messages and getting no where. I'm going to pay a bit more and go elsewhere. I dread ti think how bad it is if you have to make a claim!”

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Posted 5 years ago

“The inability to be able to speak to customer services is so frustrating. Their 'on line chat' is just an automated system giving irrelevant responses. They have taken money from me AFTER I CANCELLED and there is NOTHING I can do about it!! Because I can't speak to anyone. I wouldn't EVER use these again!! Don't be sucked in by low prices. They'll make the extra money by helping themselves to your account at a later date!!!!”

Helpful Report

Posted 5 years ago

“Horrendous to deal with if you have any policy issues as I had. NCD proof uploaded no acknowledgement of this just daily emails asking to upload it. Try to contact someone to discuss is a joke. No CS telephone number. Ok I expected that but no online chat no direct email or I could not find it as Despite repeated attempts I could not get past the bot. So policy cancelled this cost me more but back to a supplier I could actually call. You might be lucky if all goes through smoothly but if not beware.”

Helpful Report

Posted 5 years ago

Quotemehappy.com is rated 2.0 based on 1,020 reviews