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Quotemehappy.com Reviews

2.0 Rating 1,027 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Received the best quotation for car insurance fully comprehensive received documents straight away, overall best price
Helpful Report
Posted 5 years ago
Customer service does not exist
Helpful Report
Posted 5 years ago
No customer service, it’s all online. It makes it so hard to get in contact to sought things out!, I cancelled my policy months ago, I still haven’t got my refund back. They say my refund was on hold and didn’t no what to do with it, when I finally got in contact(which takes 24hrs to get back in touch) they say the email chain was lost ON THE SAME DAY! I wouldn’t recommend this insurance company, don’t get sucked in with there cheap prices.
Helpful Report
Posted 5 years ago
Holding my refund for my cancellation and not telling me for months. Saying they have lost the email chain, on the same day. Making it hard to get my money back! Still haven’t got it back now. I wouldn’t recommend this company at all. I suggest QuoteMeHappy set up a car insurance number, for people to call up and speak to an actual person.
Helpful Report
Posted 5 years ago
I want to but insurance, but I am told to log in. I can't remember my user name etc from years ago and because of this you just go round and round typing messages and getting no where. I'm going to pay a bit more and go elsewhere. I dread ti think how bad it is if you have to make a claim!
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Posted 5 years ago
The inability to be able to speak to customer services is so frustrating. Their 'on line chat' is just an automated system giving irrelevant responses. They have taken money from me AFTER I CANCELLED and there is NOTHING I can do about it!! Because I can't speak to anyone. I wouldn't EVER use these again!! Don't be sucked in by low prices. They'll make the extra money by helping themselves to your account at a later date!!!!
Helpful Report
Posted 5 years ago
Horrendous to deal with if you have any policy issues as I had. NCD proof uploaded no acknowledgement of this just daily emails asking to upload it. Try to contact someone to discuss is a joke. No CS telephone number. Ok I expected that but no online chat no direct email or I could not find it as Despite repeated attempts I could not get past the bot. So policy cancelled this cost me more but back to a supplier I could actually call. You might be lucky if all goes through smoothly but if not beware.
Helpful Report
Posted 5 years ago
Been trying to contact them for well over 4 months, but never had one reply to any of my emails. I then found that all of my emails had bounced, and none of them were getting through. I tried all the email adresses that they supplied, but not one of them is going through to them. I am at a complete loss with them. I am still listed as "At fault" on a claim from 18 months ago, that they should have been fixing, but still nothing. This company is a joke.
Helpful Report
Posted 5 years ago
Shocking treble I try to log in but it won't it has locked me out I just want my n.c.docements impossible to contact any one by email honestly I will never bother with this company day two still waiting for a email nothing
Helpful Report
Posted 5 years ago
Do not use this company! I have recently changed my car and wanted to cancel my policy online which they have made impossible to do, as they are saying I have to upload documents which I have already done. Now they emailed saying they want money from me (I had to cancel direct debit as I no longer am the owner of the car) and are threatening debt collectors! I have been trying to email them for at least ten days to cancel my policy with no response! Very poor service would not recommend
Helpful Report
Posted 5 years ago
Not just the worst insurance company I've ever used by one of the worse companies period! I had only being using them for 1 year for my car insurance and in that year had no real issues but then didnt need them as had no claims. My renewal came up and as is common in the insurance market, the policy auto-renewed. I am used to that happening and have on occasions been caught out with my premium going up a bit. However Quote Me Happy doubled my premium! It went from £670 to £1,350. None of my details changed (vehicle, address etc.), I had made no claims, I've been driving for 14 years and have 10 years plus no claims! I've contacted them but no reply! Absolutely disgraceful. Shocking company!!
Helpful Report
Posted 5 years ago
They renewed a policy that I'd previously paid outright for the year .not direct debit. I cancelled it immediately and they refunded the money...then they took the money out again..still waiting for a reply and I expect a full refund..it's £96 so not trivial.
Helpful Report
Posted 5 years ago
Terrible company will never use again BEWARE!
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Posted 5 years ago
- communication is terrible. - 40£ extra fee for a change of address.
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Posted 5 years ago
Shocking company don't bother using them . No customer service . No phone number just email .
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Posted 5 years ago
No customer s
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Posted 5 years ago
Would give them 0 stars if I could! You can't contact them by phone or email, and they just declined to quote me for multi car insurance. Though they also made me fill out the forms for multi car insurance completely from scratch, even though I am an existing customer and was logged in to their awful website. However, nothing had changed in my details but apparently they can't add another car to my existing policy!!! Well you can expect I will not renew when it runs out in April. Don't bother using them, unless you never want to change your policy or contact them. Any savings you might possibly make, are simply not worth it.
Helpful Report
Posted 5 years ago
Even though I cancelled my car insurance policy in December via there website today they have renewed my insurance policy. they have taken payment from my bank account even though I did not update my payment details. Still waiting for a reply from them.
Helpful Report
Posted 5 years ago
almost impossible to get hold of customer services as its email only and if they bother to respond to you My wife has just lost 4 years no claims bonus with her policy with these leeches as they only give out 9 years maximum which is never mentioned when you join them so now she has lost that the renewal is £30 more expensive with other companies than if she had her true NCB that she has saved for
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Posted 5 years ago
Cheap car insurance. Easy to see documents online. No hassles.
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Posted 5 years ago
Quotemehappy.com is rated 2.0 based on 1,027 reviews