Quotemehappy.com Reviews

Name: Quotemehappy.com
Rating: 2.03

2.0 Rating 1,027 Reviews

25 %

of reviewers recommend Quotemehappy.com

Company Reviews

Questions

Metrics

2.0

Based on 1,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Quotemehappy.com 1 star review on 10th March 2025

Henry

Quotemehappy.com 5 star review on 27th January 2025

VIKAS

Quotemehappy.com 1 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldn’t let me change direct debit date, told me if I want to change you need to cancel your policy and start again. Followed there advice and discovered that the new policy they offered me has gone up from £62 a month to £140. Wouldn’t recommend them at all. They have no operative so any contact is via email and takes minimum 24hrs to respond. Just got a poor responds of sorry we couldn’t help you 🤷🏻‍♂️ Cheers not quite quite me happy !!!!”

Helpful Report

Posted 5 years ago

“Cancelled my policy with only several hours notice stating i had not provided proof of NCD. This had been sent a week previously and i had an email confirming their receipt. This left me without car insurance, no way to contact them to resolve the issue and a fine for their mistake. Now they will not respond to email enquiries and are unreachable by phone! Worst insurance comnpany i have ever used!”

Helpful Report

Posted 5 years ago

“This company must be avoided at all cost there are no reasonable communication channels except via a poorly run badly staffed email address Every post prior is correct they need to be reported to trading standards”

Helpful Report

Posted 5 years ago

“The company have tripled my policy and its impossible to contact them. They make it extremely hard to cancel the policy and change the details on the website. I tried to cancel my policy b4 I incurred any fees but there was no way to contact them until the 14days had passed - which meant I had to pay the cancellation fee”

Helpful Report

Posted 5 years ago

“Absolutely horrendous, useless website, when you call for help they are aggressive and domt give a damn. Will NEVER use again even if it was 10% of the cost of everyone else.”

Helpful Report

Posted 5 years ago

“this company make it virtually impossible to cancel your renewal policy and what a joke of a company. cant contact them by phone and the online chat doesn't work as got a stupid little green face man who doesn't solve anything. they even locked me out of my account saying details are wrong when there's nothing wrong with my details. keep away from this company people.”

Helpful Report

Posted 5 years ago

“If i could give a minus 5 i would. Total rubbish. They keep telling me that they cannot contact me through email which is correct. Can't log into account and have asked numerous times for password reset but nothing. Will never ever use these again so will just cancel my direct debit so they cannot renew my policy.”

Helpful Report

Posted 5 years ago

“Pretty much the same as others have experienced. I will be cancelling my policy and going with a reputable company.”

Helpful Report

Posted 5 years ago

“Terrible!! Very happy to take the money and give nothing in return. There is no phone contact unless You have some claim. The only contact is via email and for the reply usually You have to wait until next day. I have spent £108 on translation of the NCD proof which met all the requirements mentioned on their website while uploading the NCD proof. And next day company comes back to me with another new requirement my proof do not meet. Clearly to avoid accepting NCD and increase the price. Policy canceled and never going to use this company again.”

Helpful Report

Posted 5 years ago

“Attempting to make a claim. First phoned for 2 hours no answer, I had to put the phone down as that's ridiculous . I'm on my second attempt again 1 hour in and still no answer. I find it terrible that you can be on the phone for 3 hours in total and not one person has answered.”

Helpful Report

Posted 5 years ago

“Where is the zero star option? Absolute disgrace of a company. We were purposely struck by a white van driver in an act of road rage. This sham of an insurer decided to accept liability without even asking us what happened or accessing the available CCTV which would definitively prove that we were not in the wrong. Not a single phone call, all via a web interface with a box for the narrative limited to 200 characters. The systems allows document upload but apparently they cannot accept pdf!? so I email my full statement instead. 9 days later and still no response, just more automated useless emails. Steer well clear of this 'company', a bunch of fraudsters.”

Helpful Report

Posted 5 years ago

“Terrible terrible!! DO NOT DO IT! renewing my car insurance without my permission for a massively increased price, and more chance of getting in touch with the Queen than this company! Nobody to talk to, no phone numbers, nothing. It is dreadful! my advice- pay more and have a better service! quote me 'happy' - what a joke.”

Helpful Report

Posted 5 years ago

“Worst web site Online only Got a problem? I would cancel and try someone else”

Helpful Report

Posted 5 years ago

“Do not use them. Despicable service uploaded all proof latest 25/11/19 paid in full to be notified on 3.12.19 they were cancelling my insurance in 6 hours time and taking a £50 admin charge on top of 1 months insurance. Not a person to talk to just stupid green face robot Colin. Never again”

Helpful Report

Posted 5 years ago

“Home insurance with pedal cycle cover. Tried to claim for theft of expensive e-bike. Took an hour on hold to find out there's an exclusion for "motor vehicles". Cancelling policy now.”

Helpful Report

Posted 5 years ago

“The policies are cheap and that will be the only thing that will make you happy. I'd been with them for a couple of years. I recently sold the car so I no longer needed insurance so I cancelled. Quote me happy charged a disqusting £56 for the cancellation. Never would I go with them again and beware that cheap doesn't mean good at all.”

Helpful Report

Posted 5 years ago

“Great experience. Get up to date rates and everything displayed clearly. Question sets are fantastic and benefits of optional questions explained properly. Most of all, the price is competitive.”

Helpful Report

Posted 5 years ago

“Absolute shocking customer service, no way at all of speaking to someone, all i wanted to do was change my start date to the policy, but the ‘virtual Colin’ just kept me going round in a circle and there was no link to help me and could speak or email anyone...... regret going with them and it hasn’t even started”

Helpful Report

Posted 5 years ago

“Appalling. Appalling. My car was hit by a tree 4 weeks ago - my repair was given to a 3rd party to manage - who then gave it to a garage who are (a) Ford (my car is a Nissan) (b) never answer the phone (c) never pick up messages - despite paying for a courtesy car - none has been provided. I was told “if” they can find one it will be a small car despite my insurance being for a large one (I have 2 under 5s so this really isn’t appropriate) - I have complained both to Quote Me Happy and the 3rd party “managing” the service. The former haven’t bothered to reply (thought promised they would in 24 hours - it’s been 10 days) - the latter have not addressed the issue at all So - don’t use them. Even if they are cheaper - it’s not worth it the stress and total lack of support after an accident Oh and apparently the fact the tree hit me wipes out my no claims - even though it wasn’t my fault. Thanks again Diabolical”

Helpful Report

Posted 5 years ago

“Absolutely appalling customer service. Automated replies to everything and no actual relevant answer to any questions asked via email. Take my advice and get insured with someone else!”

Helpful Report

Posted 5 years ago

Quotemehappy.com is rated 2.0 based on 1,027 reviews