Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,028 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“BrandonH is a lovely person and explained everything very clearly and precisely. He is a great ambassador for Geeks on Wheels.”

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Posted 6 months ago

Hi Carolyn! Thank you for your lovely feedback! We're happy to hear our technician Brandon provided clear and precise explanations and left such a positive impression. We'll make sure to pass along your kind words. Thanks again!

Posted 6 months ago

“What a lovely young guy Rob was that set up the camera for me. He went through everything with me.i would highly recommended Geeks On Wheels. Especially young Rob.”

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Posted 6 months ago

Hi Jocelyn! Thank you for your 5-star review! We're so happy to hear that Rob provided such a great experience setting up your camera and walking you through everything. We’ll be sure to pass along your kind words to him. Thanks for recommending us, and if you ever need help again, we're just a call away!

Posted 6 months ago

“James was very friendly and efficient. After solving the problem that he initially came to fix he helpfully suggested other things he could do in the time remaing.”

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Posted 6 months ago

Hi Christine! Thank you for your kind review! We're so glad to hear James was friendly, efficient, and went the extra mile by making the most of the time available. If you need any further assistance, don’t hesitate to reach out! Thanks again!

Posted 6 months ago

“Were able to respond quickly and were very helpful. Aaron solved the problem and looked at other potential issues.”

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Posted 6 months ago

Hello! Thanks so much for your review! We're glad we could respond quickly and help out. It's great to hear Aaron not only solved the issue but also took the time to check for other potential problems. Thanks again!

Posted 6 months ago

“All in one monitor problem. Tom C on time and very knowlegeable. Not the best outcome for me, as it couldn't be fixed, but he got to the root of the problem. I would wholeheartedly recommend Geeks on Wheels and Tom C.”

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Posted 6 months ago

Hi John! Thank you for your 5-star review! While we’re sorry we couldn’t fix the issue on the spot, we’re glad Tom was able to pinpoint the root cause. We truly appreciate your recommendation and are always here to assist with any future tech needs! Thanks again.

Posted 6 months ago

“I wouldnt go past Geeks. They are wonderful, made up my laptop, explain things so an old person understands and a bonus is they call to the house.”

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Posted 6 months ago

Hi Elizabeth! Thank you for the lovely 5-star review! We're so glad we could make things easy to understand and that our "we come to you" service was a bonus for you. We truly appreciate your kind words! Thanks again.

Posted 6 months ago

“Our tech Jacob was excellent on his first visit and his follow up was much appreciated.”

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Posted 6 months ago

Hi Tony! Thank you for the feedback! We're glad our technician Jacob made a great impression on his first visit and that the follow-up was helpful. We truly appreciate your kind words, thanks again!

Posted 6 months ago

“Geeks on Wheels provided a great service. They responded very quickly to our initial inquiry and the technician Angus did a great job assessing our Wi-Fi, recommending solutions, and installing a new Deco router system. He also gave our PCs and our TV health checks. As well as improving our connectivity Angus was also great communicating and explaining for non-technical people. We are very satisfied with the experience. Many thanks!”

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Posted 6 months ago

Hi Nick! Thank you for the fantastic 5-star review! We're happy to hear Angus provided such great service, from assessing your Wi-Fi to improving your connectivity and explaining things clearly. We're so glad you're satisfied with the experience—thanks for choosing Geeks on Wheels!

Posted 6 months ago

“Very happy with service provided by Aman from Geeks on Wheels today. Professional, friendly and very efficient.”

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Posted 6 months ago

Hi Abbie! Thank you for your feedback! We're so pleased to hear our technician Amandeep provided professional, friendly, and efficient service. We'll be sure to pass on your kind words! Thanks again.

Posted 6 months ago

“Paikea was extemely friendly and hepful. Sorted eveything in a short time, then asked if there any other Tech things he could check.I would highly recommend Geeks On Wheels.”

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Posted 6 months ago

Hi Raewyn! Thank you for the great feedback and 5-star review! We’re glad Paikea could help and go the extra mile. Your recommendation means a lot, thanks again!

Posted 6 months ago

“This is a great team, from the very first contact by phone for help. Prompt attention, no problem is too small, and everything is explained clearly. 10 out of 10!!”

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Posted 6 months ago

Hello! Thank you so much for your kind words! We're glad to hear you had a great experience with our team. It’s always our goal to provide clear explanations and prompt, friendly service—no matter the size of the problem. Thanks for the whopping 10/10 rating!

Posted 6 months ago

“Angus was very knowledgeable, efficient, professional and forward thinking. Amazing service”

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Posted 6 months ago

Hi Lisa! Thank you for your awesome feedback! We're glad to hear that Angus provided knowledgeable, efficient, and forward-thinking service. We’ll be sure to pass along your kind words! Thanks again.

Posted 6 months ago

“Geeks are generally excellent. However the last technician who visited us did "too good a job" by making thei computer like " new". A lot of things which were there have disappeard. e.g. my wife and I had separate emails, but now there is only one. She used Facebook a lot, e.g. she had a Stud Page - this is no longer there. Can these missing things be found and reinstated? Please get back to me about this.[URGENT].”

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Posted 6 months ago

“I was very pleased with the work and support given by Amandeep, his warm personality and guidance and clarification was mnost appreciated.”

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Posted 6 months ago

Hi Owen! Thank you so much for your kind words and 5-star review! We’re more than happy to hear that Amandeep’s support and guidance made a positive difference. We'll be sure to share your feedback with him! Thanks again!

Posted 6 months ago

“Jacob installed Windows 11 . Excellent service and most helpful with all his explaining "what to do".”

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Posted 6 months ago

Hello! Thank you for sharing your experience! We’re glad our technician Jacob provided excellent service and took the time to explain everything clearly. We hope you enjoy Windows 11! Thanks again!

Posted 6 months ago

“Good problem solved”

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Posted 6 months ago

Hi Chris! Thank you for your 5-star review and kind words! We're happy to hear your tech problem was solved!

Posted 6 months ago

“Thank you Jack for sorting out my issues, concerns etc & your advice. Very impressive service.”

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Posted 6 months ago

Hello! Thank you for your kind words! We're glad our technician Jack could provide helpful advice and excellent service—he’ll be happy to hear your feedback! Thanks again.

Posted 6 months ago

“We didn't have to wait long for them to help us.”

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Posted 6 months ago

Hello! Thank you for your 5-star review! We're happy to hear you didn’t have to wait long. A quick, reliable service is what we aim for! Thanks again!

Posted 6 months ago

“Ashvin was amazing he sorted out or issues and tidied up our tv for us. Went through an explained every thing for us. I lovely man who did great work. Christine snd Bob”

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Posted 6 months ago

Thank you so much, Christine and Bob, for your kind words! We're happy to hear Ashvin provided such fantastic service and helped sort out your tech issues. If there’s anything else we can assist with, don’t hesitate to reach out. Enjoy your tidy, well-running TV setup!

Posted 6 months ago

“Lee was very good and well mannered. He listened and was very attentive. Geeks as a company is excellent whenever we have called on them for assistance. Top marks and a gold star to Lee R.”

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Posted 7 months ago

Hi Doug! Thank you for the 5-star review! We’re happy to hear that Lee provided attentive, polite service and that your experiences with Geeks have been excellent. We’ll make sure Lee gets those top marks and a well-earned gold star! If there’s anything else we can do, we’re just a call away—thanks again for your support!

Posted 6 months ago

Geeks on Wheels is rated 4.8 based on 7,028 reviews