Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,828 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted Geeks on Wheels for assistance with upgrading my home Wi-Fi system. I had been lulled into "if it ain't broke, don't fix it" complacency with my 9 year old Wi-Fi system, but finally invested in a new, modern MESH system. After contacting Geeks on Wheels, they were very prompt and professional with getting back to me and lining up one of their capable Wi-Fi wizards to come out to my house in Christchurch. A technician named Sam showed up sooner than expected and I'm grateful to have had his expertise during the upgrade as we hit a few New Zealand specific idiosyncrasies with the set-up process that would have had me perplexed. Sam sorted them out easily and efficiently by virtue of his much greater experience and training. I'm very pleased with the fair pricing, calm professionalism and flawless end result. I can gratefully recommend Geeks on Wheels to anyone needing prompt assistance with Wi-Fi or any other related technological necessities in their home.”

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Posted 9 months ago

Hi Bill, thank you for the 5-star review! We’re thrilled Sam could help with your mesh upgrade and navigate the NZ-specific setup challenges so smoothly! Glad you’re happy with the results and our pricing. Thanks for your kind words, we'll pass them along to Sam! Cheers!

Posted 9 months ago

“Excellent service. Sorted my cell phone Apps which I had lost and this was causing me much distress. Thank you Tom and your trainee.”

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Posted 9 months ago

Hi, thank you for the 5-star review. We're super happy that Tom and Frank were able to help you get your apps back in order! Thanks again!

Posted 9 months ago

“Was a pleasure to meet Loftus this morning. He sorted our problem quickly and explained everything. Good service as always”

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Posted 9 months ago

Hi Elayne and Tim, thank you for the 5-star review! We're super pleased to hear that Loftus was able to help with your problem and explain everything in the process. We hope this makes you feel more confident with your tech! Thanks again!

Posted 9 months ago

“Great service leftists was great explained everything he was doing personable and professional very happy highly recommend Geeks on wheels”

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Posted 9 months ago

Hi Phillip, thank you for the 5-star review. We're stoked that you found our technician personable and professional! We're glad he was able to help you with your tech troubles! Thanks again!

Posted 9 months ago

“Justin is awesome!”

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Posted 9 months ago

He sure is! Thank you for taking the time to leave a lovely 5-star review Jan. We will make sure to let Justin know!

Posted 9 months ago

“Very happy with overall service, good communciation re appointment time, he arrived within the time slot and rang me 30 mins before to confirm, and he fixed all my PC issues and more, so all the wee niggly things also solved, and explained to me what he was doing as he went. Would use again.”

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Posted 9 months ago

“Excellent service thankyou from 1st contact to completion I was really impressed and highly recommend especially Herschel in Hawkes Bay”

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Posted 9 months ago

Hi Donna and Mark, thank you for the 5-star review! We're stoked to hear that you had an excellent experience with Herschel and our service! Thanks again!

Posted 9 months ago

“MattA did a very good patient job in getting the satellite working like it should, in spite of transmission difficulties due to our location. Thanks Ian”

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Posted 9 months ago

Hi Ian, thank you for the 5-star review! We're super pleased that Matt was able to get the satellite working for you! Thanks again!

Posted 9 months ago

“Stephen was just what the doctor ordered and sorted out my printer and laptop to my satisfaction”

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Posted 9 months ago

Hi Shirley, thank you for the 5-star review. We're super pleased to hear that Stephen was able to sort out your printer and laptop! Thanks again!

Posted 9 months ago

“Professional service. As seniors we appreciate Sashika's patience.”

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Posted 9 months ago

Hi Sharon and Peter, thank you for the 5-star review. We're stoked to hear that Sashika was patient and able to help you! Thanks again!

Posted 9 months ago

“Brilliant! Would use again.”

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Posted 9 months ago

Hi Gina, thank you for the 5-star review! We're super glad that you had a great experience with our service. Thanks again!

Posted 9 months ago

“Tom was very good, a definite 5. He explained everything very well. He came back to make sure everything was OK when he had finished another job at Bob Scott because I still had 10 minutes left.”

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Posted 9 months ago

Hi Pearl, thank you for the 5-star review! We're super pleased that Tom was so helpful to you and that he was able to come back to make sure everything was working as it should! Thanks again!

Posted 9 months ago

“The technicians from Geeks on Wheels do an excellent job.”

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Posted 9 months ago

Hi Dennis, thank you for the 5-star review. We're super pleased that our technicians have been able to help you with your tech troubles! Thanks again!

Posted 9 months ago

“Rob was very efficient, well mannered, explained fault clearly and thereafter expertly fixed. We have also used Anthony in the past re our computer fix and can recommend they and Geeks on Wheels a 10/10. Jim Clifford”

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Posted 9 months ago

Hi Jim, thank you for the 5-star review. We're glad that Rob was able to help you with your tech troubles while explaining everything clearly and in a well-mannered fashion. We're also stoked to hear that your experience in the past with Anthony was great. Thanks for the kind words!

Posted 9 months ago

“Jared sorted our Mum's TV on Christmas Eve and nothing was a problem! Thanks for the great service Jared.”

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Posted 10 months ago

Hi Tracey, thank you for the 5-star review! We're stoked that Jared was able to sort out your Mum's TV, and hope you had a good Christmas! Thanks again!

Posted 9 months ago

“Excellent service , highly recommend Chance, very helpful polite and an excellent young man. Highly recommend Geeks on Wheels.”

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Posted 10 months ago

Hi Rachel, thank you for the 5-star review. We're stoked that you had a great experience with our service and Chance! We'll pass on your kind words! Thanks again!

Posted 10 months ago

“Quick response and fixed problem fast. Thanks for the great service. David”

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Posted 10 months ago

Hi David, thank you for the 5-star review. We're super glad our technician was able to quickly come out and fix your issue! Thanks again!

Posted 10 months ago

“Job Number 475482: Josh did a follow up visit to resolve issues arising from the transfer from Microsoft Outlook Classic to Outlook New (i.e. the failure to transfer the Contacts List from Outlook Classic. I was pretty grumpy about an unsuccessful call to the Help Desk to get the issue dealt with via Any Desk. In the event, Josh was fantastically patient on his follow up visit. He communicated very clearly to this IT illiterate and took time to retrieve the "lost" Contacts List. I was impressed with his very professional and well-explained approach. Bob Hill”

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Posted 10 months ago

Hi Nita and Bob, thank you for the 5-star review. Sorry we couldn't get it resolved via the online help desk but we're thrilled Josh could patiently resolve the transfer issue and retrieve the Contacts List. We'll pass along your thanks. Thanks again!

Posted 10 months ago

“Very efficient at fixing the problem, reverting back to Outlook Classic, and was able to do a cleanup and check as well.”

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Posted 10 months ago

Hi Geraldine, thank you for the 5-star review. We're super pleased that our technician was able to help you revert your Outlook and do a cleanup & check too! Thanks again!

Posted 10 months ago

“Brilliant know-how, service & manner”

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Posted 10 months ago

Hi, thank you for the 5-star review. We're glad that you had a great experience with our service! Thanks again!

Posted 10 months ago

Geeks on Wheels is rated 4.8 based on 7,828 reviews