Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,912 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,912 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“James was very efficient. Solved my problem effectively and well”

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Posted 7 months ago

Hi John, thank you for your 5-star review. We're happy to hear that our technician James solved your tech problem competently! We're just a call away should you need tech help in the future. Thanks again!

Posted 7 months ago

“Tom was knowledgeable, 'on the ball', answered all my questionds and went about his work in a very efficient and professional way,”

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Posted 7 months ago

Hi Michael, thank you for taking the time to leave us a review! We're stoked that Tom was "on the ball" and got everything professionally sorted for you. Thanks again and we hope to help you with any tech troubles you may have down the line.

Posted 7 months ago

“we are really happy for the service to help us with our laptops Rob was excellent explain thing really well if need help again wewill call Geeks for sure cheers Alexis”

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Posted 7 months ago

Hi Alexis! Thank you so much for the kind review we are thrilled to hear Rob was able to help with anything and get it all sorted, we will pass on your kind feedback to him. Thanks again and we look forward to assisting in the future should you need it.

Posted 7 months ago

“Fantastic service. Explained everything that he was doing and advised on how to prevent future problems”

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Posted 7 months ago

Hi Alison, thanks so much for your 5-star review! We're glad everything got sorted out and that you got some handy tips to avoid future tech problems. Thanks again!

Posted 7 months ago

“Jacob rang to say when he would arrive. Was on time. Friendly and helpful.”

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Posted 7 months ago

Hi Craig, thank you for your 5-star review! It's awesome to hear your experience with our service was timely and accommodating. We're just a call away should you need tech help in the future!

Posted 7 months ago

“I can always rely on the Geeks. They are professional and efficient and get the job done without fuss. Thank you, Geeks. Don't be 'up the creek' without a Geek!”

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Posted 7 months ago

Hi Moya! Thank you for your 5-star review! We're happy to hear that you can rely on our service for your tech needs. Your kind words mean a lot to us, and we're glad we're meeting your expectations! Thanks again!

Posted 7 months ago

“Very pleased with printer he delivered and he spent time showing me how it works!! Alison Simonsen”

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Posted 7 months ago

Hi! Thank you so much for your 5-star review! We're happy to hear that our technician was able to help you set up your new printer and even guide you through how it works. Enjoy your new printer, and thanks again for your kind words!

Posted 7 months ago

“Many thanks to Angus who very quickly sorted the problem I had with my laptop. He then efficiently reviewed my operating systems and offered upgrades which I was unaware of.”

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Posted 7 months ago

Hi Laurie, thank you for your 5-star review. We're happy to hear our awesome technician Angus was able to sort out your laptop problem in a timely manner, as well as offer some upgrades! We're just a call away should you need any tech help in the future. Thanks again!

Posted 7 months ago

“Whatever they are paying Ben it isnt enough, spectacular service”

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Posted 7 months ago

Hi Lune, thank you for your 5-star review, we're happy you found our service spectacular thanks to our awesome technician Ben! We'll be sure to pass along your kind words to him!

Posted 7 months ago

“Great service. Got the job done quickly. Wouldn't take my laptop into a shop again for repair.”

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Posted 7 months ago

Hi Murray, thank you for your 5-star review! We're happy to hear that our timely and efficient service has boosted your confidence in us. Remember, we're just a call away if you need any tech assistance or computer/laptop repairs in the future! Thanks again!

Posted 7 months ago

“Found Rob very helpful, communicated well (no geekspeak). Main problem sorted very quickly,offered help with other devices - has actually saved me money on protection I don't need. I asked him plenty of questions, all answered willingly and clearly. In short, very much worth the cost and would not hesitate to use him again.”

Helpful Report

Posted 7 months ago

Hi there, we believe it's important that our technicians explain things in a way everyone can understand. Our goal is to leave you feeling more confident with your tech! We're glad we could sort out your main problem and fix some smaller issues too. If you need tech help again, just give us a call. Thanks for your 5-star review!

Posted 7 months ago

“On time, very professional and friendly. Happy to explain everything they were doing and also to make some suggestions going forward. Perfect!! Cheers Jo”

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Posted 7 months ago

Hi Jo, thank you for your 5-star review! We’re super happy to hear that our service was timely and helpful for you. Hope you grabbed some handy tech tips to make you feel more confident with your devices going forward! Thanks again!

Posted 7 months ago

“Absolutely impressed with the level of professionalism from Paikea. Would highly recommend Geeks on Wheels.”

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Posted 7 months ago

Hello, thank you for your 5-star review! We're thrilled to hear that Paikea exceeded your expectations with his professionalism—exactly what we aim for with all our technicians. Thanks again for your recommendation!

Posted 7 months ago

“was worried service wasn't going to be as good as my previous ones were with Regan and Andy but it was soo happy thankyou. Andrea”

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Posted 7 months ago

Hi Andrea, thank you for your 5-star review! While each of our techs have their own strengths in technology, we work hard to make sure everyone delivers a top-notch service. It's awesome to hear you've noticed the consistency in our service! Thanks again!

Posted 7 months ago

“Carlos is a star!”

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Posted 7 months ago

Hi Lilian, thank you for your 5-star review! We think Carlos is pretty awesome too, so we're happy you agree! Thanks again!

Posted 7 months ago

“We ere very happy with the service StephenF provided. He fixed our initial problem and explained what he was doing which was easy to understand. He also helped with several other things and gave us much more information what Geeks were able to provide. He must be a great asset to your team.”

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Posted 7 months ago

Hi Geraldine, thank you for your 5-star review! We're so happy Stephen could fix your tech issues and explain things along the way, making you feel more comfortable with your tech going forward. It's great to hear he tackled a few other problems too. Thanks again for the kind words!

Posted 7 months ago

“Excellent service as always. Everything on my list was dealt with in a way that I understood. Timely. Courteous to someone who doesn't get computer stuff often. Thanks so much for the service and the discount! I'll definitely be back.”

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Posted 7 months ago

Hello, thank you for your 5-star review! It's important to us that our technicians explain things in a manner that everyone can understand, especially with technology becoming more complex by the day! So, it's awesome to hear that your technician was timely, courteous and accommodating. We're just a call away should you need any tech help in the future! Thanks again!

Posted 7 months ago

“Really good service, sorted out my issue.”

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Posted 7 months ago

Hi Graeme, thank you for your 5-star review and kind words! We’re glad to hear you found our service valuable and that your iPad issue was resolved smoothly. Thanks again!

Posted 7 months ago

“As usual, very happy with your service, and as always a very nice helpful man, solved my problem with my ipad thank you.”

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Posted 7 months ago

Hi Merilyn, thank you for your 5-star review! We're so pleased that you've consistently had a high-quality experience with our service. It’s also great to know your iPad issues are resolved! Thanks again!

Posted 7 months ago

“Geeks on Wheels arranged for their technician Alex to be with me within 30 mins of my calling to attend to a virus on my laptop. and she arrived to the minute. ...what a brilliant service you offer, and Alex is fabulous. Thank you Alex.”

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Posted 7 months ago

Hi Pat, thank you for sharing your experience! We know viruses can be frustrating, so we're happy that Alex could be there right when you needed help. It’s fantastic to hear how much you valued her support! We’ll be sure to pass along your kind words to her. Thanks again for choosing Geeks on Wheels!

Posted 7 months ago

Geeks on Wheels is rated 4.8 based on 6,912 reviews