Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,200 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,200 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I'm a long-term customer of GoW. I have been satisfied with their service since the very first. I recently had a technician visit a new home where I was having serious problems with internet access and wifi. The technician listened carefull to my description of the issues. Careful listening seems to be a thing with all the GoW technicians. After considering what I told him, the technician set about methodically fixing several interconnected problems. All problems were fixed and my internet and wifi are now fast and problem-free. What a great bunchof people!”

Helpful Report

Posted 7 months ago

Wow Stuart! Thank you for being a loyal customer over the years and for your wonderful 5-star review! We're so glad to hear that our technician took the time to listen carefully and methodically solve your internet and WiFi issues. Providing thoughtful, thorough service is what we aim for, and it’s great to know it made a difference for you. Enjoy your fast, problem-free connection, and don’t hesitate to reach out if you ever need us again! Thanks again Stuart!

Posted 7 months ago

“The initial contack was amazing very helpful and the visiting tech was excellent. Explained things clearly”

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Posted 7 months ago

Hi Cherry! Thanks for your kind words and 5-star review! We're so glad to hear that your experience was helpful and that our technician explained everything clearly. If you ever need more assistance, we're always here to help!

Posted 7 months ago

“We used this service remotely for our mother, and Carlos was excellent—efficient, friendly, and well-mannered. He communicated clearly with everyone involved and resolved our issue quickly and affordably. We wish every service was this good! Thank you so much!”

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Posted 7 months ago

Hi there, thank you for such a thoughtful 5-star review of Carlos's services. Good communication can make the world of difference, and we're stoked to hear that's exactly what you experienced. We'll be sure to pass on your feedback and hope to assist in the future if needed. Thanks again!

Posted 7 months ago

“Always found them veruy helpful, and talk in language I can understand,”

Helpful Report

Posted 7 months ago

Hi Jo, thanks for the 5-star rating. We're glad to hear you had another positive experience and our onsite technician could resolve your tech troubles with effective communication along the way!

Posted 7 months ago

“I was locked out of my e-mail for over 2 weeks due to my changing I.S.P., Angus solved my problem in under 2 hours despite difficult and baffling challenges.”

Helpful Report

Posted 7 months ago

Hi Warwick, we're glad to hear you've got your email back; it's a shame you had to go without for so long. Thank you for taking the time to leave a 5-star review and we hope to assist in the future with any tech issues you may encounter.

Posted 7 months ago

“Fast efficient service from a very helpful and patient man. Now I'm able to be in touch with family and friends again. I'm so very greatful.”

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Posted 7 months ago

Hi Noeline! Thank you for your lovely feedback and 5-star review! We're so happy we could help you stay connected with your family and friends. If you ever need anything else, we're always here to help! Thanks again.

Posted 7 months ago

“The computer is going well on Window 11. To download the photos is also no trouble. Also the computer is funtional. Thanks for your help.”

Helpful Report

Posted 7 months ago

Hello! It's awesome to hear your computer is running smoothly on Windows 11 and that everything is working as it should! If you ever need a hand with anything else, we're always happy to help. Thank you kindly for your 5-star review!

Posted 7 months ago

“I have used Geeks for a number of years now. Andy used to come and sort out all my problems and he is now a manager with Geeks. Yesterday Angus arrived to transfer data from my old modem to a new laptop. He was very thorough and understood what I required. Very polite and even set up my desk to work functional. Cannot recommend these two people enough. Thank you”

Helpful Report

Posted 7 months ago

Hi Rina! Thank you for your kind words and 5-star review! We're so glad to hear that Andy and Angus have both provided such great service over the years. We really appreciate your recommendation and if you ever need anything else, we're always happy to help. Thanks again!

Posted 7 months ago

“Was very happy with Aaron's work would use him again.”

Helpful Report

Posted 7 months ago

Hi Deborah, thanks for your 5-star review. We're glad to hear you were satisfied with Aaron's service. Should you need tech help in the future we're always happy to help!

Posted 7 months ago

“Paikea visited today to check the virus warning on my Laptop, check my desktop was virus free and to check why my Netflix wasn't going. He accomplished all 3 jobs in a very short time frame in an extremely professional and competent manner. Within a few minutes of starting work on my laptop, he was able to assure me that I did NOT need to worry because it wasn't a virus. (I had been very concerned that my bank accounts may have been hacked as I do my online banking on my laptop). Paikea is very approachable, has a friendly manner and is delightful to deal with. I hope he continues to work for Geeks on Wheels as I think he will be a huge asset to the company. I wish him well for his future with the company! Colette O'Neill”

Helpful Report

Posted 7 months ago

Hi Colette! Thank you so much for your thoughtful 5-star review! We're so glad our technician Paikea was able to put your mind at ease and get everything sorted quickly. He really is a fantastic asset to our team, and we’ll be sure to pass along your kind words to him. If you ever need any more tech help, we’re always here for you! Thanks again.

Posted 7 months ago

“Polite knowledgeable no time wasting. I've never had any issues using Geeks On Wheels highly recommend.”

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Posted 7 months ago

Hello! Thanks for the great feedback and 5-star review! We’re glad you’ve had such a positive experience with our service. We really appreciate the recommendation, thanks again!

Posted 7 months ago

“Pike (our Geeks on Wheels Person) was awesome. Very quiet and calm with clear instructions for our needs moving forward. Both my wife and I were very impressed and very satisfied.”

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Posted 7 months ago

Hi Paul! Thanks so much for your kind words and 5-star review! We're glad to hear our technician Paikea provided such clear and helpful support. Thanks again.

Posted 7 months ago

“Very good service, quick and got my setup fixed promptly”

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Posted 7 months ago

Hi Chris! Thanks for your 5-star review! We're glad we could get your setup sorted quickly. If you ever need help again, we're just a call away! Thanks again.

Posted 7 months ago

“Chance did an excellent job installing my new computer and is a very lovely person. His patience with my was great as I am still learning everyday. Thank you for a new product and I perfer Chance to help me everytime I call for help. Thank you, jim crain sr. I will also re-new my subscription this week.”

Helpful Report

Posted 7 months ago

Thank you so much for your 5-star review Jim! We're happy to hear that our technician Chance provided excellent service and made the setup process easy for you. Learning something new every day is a great approach, and we're always here to help along the way. We'll be sure to pass along your kind words to Chance—he'll really appreciate them! Looking forward to assisting you again whenever you need. P.S. We have made a note that you'd prefer Chance's help with any future bookings.

Posted 7 months ago

“Easy to deal with. They understood what was needed and it didn't take long to complete the task. Friendly service. Would highly recommend.”

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Posted 7 months ago

Hi Kath! Thanks for your 5-star review! We're so glad to hear the process was smooth and that you found our service friendly. We really appreciate the recommendation! Thanks again.

Posted 7 months ago

“A very professional service was provided and a number of very helpful tips were given”

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Posted 7 months ago

Hi Graham! Thanks for your feedback and 5-star review! We're glad you found the service professional and the tips helpful. If you ever need more assistance, we're always here to help!

Posted 7 months ago

“Contacted me beore arriving. Went through the main problem that I thought was a scam and fixed it. As we had time to spare I discussed sum other items that he assisted me with.Everything was done in a very pleasant way so I could understand.”

Helpful Report

Posted 7 months ago

Hi Raymond! Thanks for your 5-star review! We're glad we could help sort out the issue and make things easy to understand. It’s great to hear our technician was able to assist with a few extra things too! If you ever need more help, we’re just a call away.

Posted 7 months ago

“I was very impressed with the support I received. Chance was super helpful and demonstrated a strong understanding of the problem. They were able to quickly diagnose the root cause of the issue. My problem was resolved efficiently and effectively. I highly recommend their services. was super knowledgeable and resolved our issue in no time .”

Helpful Report

Posted 7 months ago

Hi Matija! Thank you so much for your fantastic 5-star review! We're happy to hear that our technician Chance was able to quickly diagnose and resolve your issue with ease. We really appreciate your recommendation and are glad to know you were impressed with the support. If you ever need assistance again, we’re always here to help!

Posted 7 months ago

“Needs to go up to excellent plus. Weonsuk is so understanding, easy to understand, patient, waits for me to demonstrate my understanding, checks health of computer while I practice new skills - on my phone. Fantastic. Needs a bonus!”

Helpful Report

Posted 7 months ago

Hi Margaret! Thank you for the wonderful feedback and 5-star review! We're happy to hear about your positive experience with our technician Weonsuk. His patience and support truly make a difference, and we're so glad you felt taken care of. We'll definitely pass along your appreciation. Feel free to reach out anytime if you need further help!

Posted 7 months ago

“Brilliant service. Very efficient and helpful service man. Listened to what we needed. Will recommend.”

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Posted 7 months ago

Hi Barbara! Thanks so much for your kind words and 5-star review! We're glad to hear that our service met your needs and that you had a positive experience. We appreciate your recommendation. Thanks again!

Posted 7 months ago

Geeks on Wheels is rated 4.8 based on 7,200 reviews