Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,835 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,835 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service with a very knowledgable technician. Worth every penny.”

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Posted 5 years ago

Hi Bruce, thank you very much for the wonderful review. We are thrilled to hear you got excellent value out of the service! It is much appreciated.

Posted 5 years ago

“Kevin was very helpful and patient.”

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Posted 5 years ago

Hi Kath, thank you for the awesome feedback for Kevin, we are very happy to hear!

Posted 5 years ago

“Felt Rohan looked after us really well and it was much appreciated.”

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Posted 5 years ago

Hi Margaret, thank you for the wonderful feedback for Rohan! We are thrilled to hear so and you are most welcome.

Posted 5 years ago

“Mike.P was great, He sorted out my confusing hub and cables while answering all my questions and was really nice to deal with. Top notch service and will recommend to everyone.”

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Posted 5 years ago

Hi Gavin, thank you very much for the excellent feedback for Mike. We know he will be thrilled to hear. We will definitely be passing this on to him as he will appreciate it as much as we do!

Posted 5 years ago

“JP was very friendly and competent and explained extremely well what needs to be done. Thank you so much!”

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Posted 5 years ago

Hi Heidrun, thank you so much for the feedback for JP. We are glad to hear that it all went smoothly. You are most welcome and it is our pleasure.

Posted 5 years ago

“Was very efficient and took the time to explain everything”

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Posted 5 years ago

Thank you Grant! Patience is a virtue and can go a long way. Appreciate the review and 5 Stars.

Posted 5 years ago

“I'm delighted with the help I received. He was amazing, to be honest.”

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Posted 5 years ago

Hi Sandra, thank you for the amazing review and feedback for the tech. Glad to hear it was awesome!

Posted 5 years ago

“Callum was excellent-helped with the queries which I had.Very understanding & helpful. Next time I need a Geek maybe in 3 months time,It would be great if Callum could come.”

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Posted 5 years ago

Hi there Peter, thank you so much for the great feedback for Callum, it is awesome to hear and makes us proud. You are more than welcome to request for him the next time you need any help!

Posted 5 years ago

“As usual Geeks did a great job for me.”

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Posted 5 years ago

Thank you Warren, that is excellent to hear!

Posted 5 years ago

“JP is very professional”

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Posted 5 years ago

Hi, thank you for feedback for JP!

Posted 5 years ago

“Geek on Wheels have provided us with great service for a few years now. We have recently had 2 visits from Kevin, firstly to retrieve some files that were lost and then to transfer all the information from my old Mac onto my new Macbook Pro. He was prompt, polite, patient and extremely helpful. Thanks for the excellent service Kevin.”

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Posted 5 years ago

Hi there Ingrid. Thank you for the wonderful feedback for Kevin, customer satisfaction is a high priority for him and us so it pleases us to hear of your great experience. Will be sure to pass on the kind words to him as well. Really appreciate the feedback and hope all goes well. Let us know if there is anything else we can do to help.

Posted 5 years ago

“Second time I have used this company and they don’t disappoint. Reuben was on time and a pleasure to deal with. Attended to all our issues and very happy.”

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Posted 5 years ago

Hi, thank you very much for leaving a wonderful review for Reuben. We're glad to hear that it was just as good as the first time around! Greatly appreciate the time taken to leave us your feedback.

Posted 5 years ago

“Reuben was just lovely and updated my new computer from the old.”

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Posted 5 years ago

Thank you Jackie :). That is wonderful to hear!

Posted 5 years ago

“Excellent service, pleasant & very helpful & I am very confident that all is now in order with our devices. Thank you.”

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Posted 5 years ago

Hi there Garth - you are most welcome! It is our pleasure and it's awesome to hear that all went well. Peace of mind is a top priority for us. Let us know if there is anything else we can help with.

Posted 5 years ago

“Brilliant, really good expertise, very pleasant people. Peter S and Andrew were amazing. Wouldn’t go anywhere else”

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Posted 5 years ago

Thank you Trevor! Glad to hear that both gents looked after you well. In the future, you are more than welcome to request for either of them when you need any tech assistance!

Posted 5 years ago

“Glen was extremely helpful in getting our computer working to the best of its ability. I was impressed that he and Rohan had discussed whatRohan had worked on earlier in the week at our other site. Geeks are always good and leave me feeling confident that all is well. Thank you.”

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Posted 5 years ago

Hi Tisha, thank you for the awesome review and feedback! Glad to hear the hand over went smooth as and was efficient. We greatly appreciate the time taken to let us know and we look forward to helping you and the other sites out in the future!

Posted 5 years ago

“I booked an appointment to have my laptop's SSD upgraded, and it was done promptly without any issues! Very satisfied with Geeks on Wheels, would definitely go to them again for any computer-related issues.”

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Posted 5 years ago

Hello there, thank you for the excellent feedback! Your laptop must feel like a brand new machine after that upgrade (it is definitely one we highly recommend for any device without it). We look forward to being of assistance next time!

Posted 5 years ago

“I've always used Geeks, and found them efficient and able to communicate well I.e. explain a process, a fault a solution in terms that a not so completely literate user of technology can understand. After he had left today, I found your Geek had left a note of Steps for .e to follow up. Thanks! He arrived on time, was thorough, and friendly.”

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Posted 5 years ago

Hi Richard, thank you very much for the 5 Star review! We are glad to hear that the quality of service has not changed over the years, if anything we are always improving. We look forward to helping you next time when the need arises, of which you are more than welcome to request for the same tech you had.

Posted 5 years ago

“Excellent Service all round.”

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Posted 5 years ago

Thank you very much!

Posted 5 years ago

“When I called your service 4 days ago in the early morning I was anxious with concerns about computer security. Customer service were prompt in confirming an appointment with Glen W. I found him to be highly skilled, affable, and a patiently good listener to my problems and concerns while he solved one issue after another, both recent and old. He was also a good teacher as his explanations helped me have a better understanding of these issues. I was extremely happy he resolved all 10 of my concerns that were important to me ,but also gave me much needed peace of mind. He earns more than 5 stars !”

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Posted 5 years ago

Hi Carolyn, first off, WOW! Thank you for this glowing review of both the Call Center and Glen - that is absolutely awesome. We are thrilled to hear that we were able to put your mind at ease and take away all the troubles and stress that technology can bring. It goes without saying but we will definitely pass this on to him and let him know of a job very well done! Greatly appreciate the time taken to leave us this review, please feel free to ask for him again if and when you need us in the future.

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,835 reviews