Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,580 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,580 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Geeks on Wheel provided amazing service. Came same day and within 24 hours I had a new computer and all data from the old one transferred. I could not recommend them more highly..”

Helpful Report

Posted 4 years ago

Hi there Nancy. It is awesome to hear that we are able to get you up and running in record time! Credit to your tech and others involved to make that happen. We greatly appreciate the high recommendation and thank you for the awesome review!

Posted 4 years ago

“Solved my printer problem. Investigated lack of sound on bedroom TV - no joy. A few minutes left to tidy up computer. Thank you very much. I wonder why Vodafone UFB is named under system details. My broadband/fibre is now with 2 Degrees.”

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Posted 4 years ago

Hi there Alison, thank you kindly for the 5 Star review. Sorry we couldn't solve all the issues you had - let us know if there is anything else you need looked at. We have also updated your ISP from Vodafone to 2Degrees.

Posted 4 years ago

“Arrived on time. Joseph was amazing. He understood the issues and sorted out a laptop and a PC, both with complicated issues. This firm is now my go to support company. Thanks again. Your satisfied customer. Jim”

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Posted 4 years ago

Hi Jim, thank you very much for the wonderful and awesome review for Joseph! We are thrilled to hear that everything got sorted and on top, that you will be a repeat customer. It is our pleasure and you are most welcome. All the best from your satisfied Geeks!

Posted 4 years ago

“Rence took the time to really listen to what I needed and the pain points I was experiencing with my wifi without rushing me to a pre-conceived solution. My wifi and all my devices now work on different channels, I can work anywhere in the apartment and I simply don’t need to think about my wifi connection anymore. Perfect!”

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Posted 4 years ago

Hi Eve, thank you very much for the wonderful words and review for Rence! We know he will greatly appreciate it as we have. It is also great news to hear that the WiFi is no longer an issue and that you're not bound to a specific place, great outcome!

Posted 4 years ago

“Above and beyond service”

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Posted 4 years ago

Woohoo! Thank you Nicola.

Posted 4 years ago

“Kevin was extremely helpful and very tolerant of an elderly person's difficulty in absorbing a never ending string of technical info.”

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Posted 4 years ago

Hi Bob, thank you very much for the 5 star review and we're glad to hear that Kevin looked after you well. We do pride ourselves in making complex situations as straightforward and easy as possible!

Posted 4 years ago

“Efficient, friendly, knowledgable”

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Posted 4 years ago

Thank you so much Maree!

Posted 4 years ago

“Very nice young man who was able to offer a solution even though the problem was outside his experience. A new ereader would not solve my problem. I will try to find a Sony Reader programme that is compatible with my needs.”

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Posted 4 years ago

Hi there David, thank you for taking the time to leave us with this review. We appreciate the acknowledgement. Let us know if you need any assistance with the new software and we will be more than happy to help!

Posted 4 years ago

“very professional visit and sorted the issues. Very knowledgable.”

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Posted 4 years ago

Thank you Ray! Appreciate the great feedback!

Posted 4 years ago

“Fantastic service from Geeks yet again. Thanks to Weonsuk for his ability to solve the problems without it costing me the earth. I really appreciate this aspect of Geeks' service.”

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Posted 4 years ago

Hi Catherine - thank you for the awesome compliment and feedback for us and Weonsuk! We are thrilled to hear you got excellent bang for your buck!

Posted 4 years ago

“Very responsive and well prepared to quickly identify the problems and propose a viable solution. Met their timeframe to complete the repairs and return the computer.”

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Posted 4 years ago

Hi there - we greatly appreciate the wonderful feedback. It is great news that everything went according to expectations and provided timelines. Always a win when things just slot into place!

Posted 4 years ago

“very good prompt service.”

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Posted 4 years ago

Thank you very much Jenny!

Posted 4 years ago

“Heath was fantastic. He listened to what we wanted and found a solution for us. He was patient and understanding with us. He was personable and polite. A pleasure to deal with actually. Would highly recommend Geeks on Wheels”

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Posted 4 years ago

Hello Gordon. We are super glad to hear that Heaths visit went well and you got along well with him. Customer satisfaction is of utmost importance and a priority so we are thrilled. Many thanks!

Posted 4 years ago

“Punctual, friendly service. Identified and solved 3 out of 4 problems. Computer slowing down because of age. Gave me options to solve this.”

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Posted 4 years ago

Hi there Gary, thank you so much for the honest review and feedback! Glad we were able to get you to a point of what to do next. Feel free to give us a call back if you need.

Posted 4 years ago

“Needed help with very slow P.C. Paul was extremely helpful in locating the problem but also very helpful in explaining and solving some other problems I was having. I would highly recommend Geeks on Wheels for their great service!”

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Posted 4 years ago

Hi there, thank you very much for the awesome review for Paul and the high recommendation of our services! We do greatly appreciate it. Please feel free to ask for Paul back again if you have anything more you want us to look at.

Posted 4 years ago

“Excellent service ; always on time and get the job done, what else can we expect?”

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Posted 4 years ago

Hi Dana - thank you so much for the awesome review and kind words! And also is winning Powerball too much to ask?? Haha.

Posted 4 years ago

“The technicians both over the phone and face to face have been very knowledgeable and helpful. They have a friendly manner and can explain things simply and clearly.”

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Posted 4 years ago

Hello Robyn. Thank you very much for the wonderful feedback for the Geek Helpline Geeks and your on site technician! We do pride ourselves in having a "no jargon" approach during our consultations, so it is great t hear that this holds true.

Posted 4 years ago

“Delighted with service, as well as fixing problems made some useful adjustments to extend the iPad uses and simplify other procedures. Prompt service”

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Posted 4 years ago

Hi there Dorothy, we thank you for the wonderful feedback and are happy to hear your technological life was made just that little bit easier!

Posted 4 years ago

“Great experience. Extremely helpful pleasant to do business with. Not the first time we have used Geeks and will continue to seek their help and knowledge in the future. Thanks Weonsuk.”

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Posted 4 years ago

Thank you so very much Neville for the kind words and praise towards Weonsuk! He, as do we, prides himself in customer satisfaction - so he will be thrilled to hear this. It is our pleasure!

Posted 4 years ago

“Dependable, helpful and thorough in following up issues.”

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Posted 4 years ago

Hi Jessie, thank you very much for the review!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,580 reviews