Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,496 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,496 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very friendly and quick work would use them again”

Helpful Report

Posted 4 years ago

Thank you Moyra, much appreciated!

Posted 4 years ago

“Glen was great, very easy to deal with, and explained things thoroughly. Glen did a fantastic job at setting up the new computer etc and leaving everything as it was, excellent. We did feel that it was a little expensive considering we have already paid an annual fee on top of this already for help.”

Helpful Report

Posted 4 years ago

Hi Donna, thank you for the excellent feedback for Glen. We are thrilled to hear that your visit went well and your experience with him was a good one. We will be sure to pass on the feedback to him as he will greatly appreciate it. We appreciate the feedback about cost and thought to confirm that Glen did apply the 20% off the hourly rate as a benefit of your Geek+ membership.

Posted 4 years ago

“Geeks was recommended to me, I'd also highly recommend Geeks, Joseph was understanding and customer orientated. Completed a long list beyond my expectations for Laptop, Tablet, phone interface issues”

Helpful Report

Posted 4 years ago

Hi Phill, thank you very much for taking the time to leave us a review for Joseph and letting us know about your great experience. It is much appreciated and we'll definitely pass it on to him as customer satisfaction is something he takes pride in. We look forward to seeing you again!

Posted 4 years ago

“Very happy with work carried out by Heath in a professional manner.”

Helpful Report

Posted 4 years ago

This is music to our ears Deb, and super glad that Heath's visit was up to both our standards!

Posted 4 years ago

“Fantastic service from james once again.”

Helpful Report

Posted 4 years ago

Thank you Joy, glad to hear your visit with James was good once again!

Posted 4 years ago

“HarryB did a great job sorting my Windows 10 computer where MS onedrive had appeared to take over my files without my authority. It is now back to the way I like it and works perfectly. Many thanks Harry.”

Helpful Report

Posted 4 years ago

Thank you very much for the awesome review for Harry, John! It is excellent to hear that he got you all sorted and back to normality. We will be sure to pass on the kind words to him, it is much appreciated!

Posted 4 years ago

“Carl was awesome. Very friendly and thorough.”

Helpful Report

Posted 4 years ago

Thank you for the lovely feedback for Carl, Greer! Much appreciated.

Posted 4 years ago

“JP quickly realised my iPad was fine, that it didn't need any password changes etc, and that the real problem was between Westpac Bank and myself with regard to being able to get into the Westpac One app, and do internet banking. He then returned to his vehicle to checked with his people, and came back to say there would be no charge. I found him to be very decisive, and professional.”

Helpful Report

Posted 4 years ago

Hi Peter, we are thrilled to hear that your appointment with JP went well and that the underlying issues were diagnosed and fixed promptly and efficiently. Thank you heaps for taking the time to leave this awesome review. We’re looking forward to the next time we can help you.

Posted 4 years ago

“Very good and helpful service”

Helpful Report

Posted 4 years ago

Thank you very much for the review!

Posted 4 years ago

“Great, prompt personalised service from Andrew - thanks!”

Helpful Report

Posted 4 years ago

Thank you for the lovely feedback from Andrew, Sam. You are most welcome!

Posted 4 years ago

“Thank you to Yuri who checked out our old computer and advised us to update to an Acer Aspire C 24.Yuri was most genuine in his desire to help us come to grips with the new technology. We are both of an age where this can be a challenge. Yuri was very patient and extremely helpful in guiding us through all aspects of the new equipment. We would have no hesitation in recommending him to all prospective customers of Geeks on Wheels”

Helpful Report

Posted 4 years ago

Hi Evan, we’re really pleased you had such a great experience. This is absolutely fantastic to hear and Yuri will be thrilled with the lovely feedback you have for him. Your positive experience reaffirms our focus on customer satisfaction. We’re hopeful we can help you and friends or family again sometime in the future.

Posted 4 years ago

“Joesph was amazing. He understood what was needed and worked incredibly fast sorting everything out. A very nice person also. Highly recommended.”

Helpful Report

Posted 4 years ago

Hi there Shelley, thank you very much for the excellent feedback for Joseph, he will be thrilled to hear this and we will be sure to pass it on. We're glad to hear that you had a great experience and look forward to seeing you again!

Posted 4 years ago

“very happy carl was great”

Helpful Report

Posted 4 years ago

Fantastic to hear, thank you Elizabeth!

Posted 4 years ago

“Extremely [pleased with the service Paul supplied. Very professional and helpful.”

Helpful Report

Posted 4 years ago

Hi Loraine, thank you very much for the feedback for Paul, it is excellent to hear his visit went well!

Posted 4 years ago

“Very happy with service provided. GlenW provided same day service and was efficient, helpful and courteous and explained each step clearly in non-technical terms”

Helpful Report

Posted 4 years ago

Hi John. It is great to hear that your visit with Glen went well! Thank you very much for the wonderful review for him, he will be thrilled to hear this.

Posted 4 years ago

“Very pleasant and helpful”

Helpful Report

Posted 4 years ago

Thank you very much Susan, much appreciated.

Posted 4 years ago

“Found Sanju very pleasant and very helpful and knows his job,would ask for him again if need be”

Helpful Report

Posted 4 years ago

Thank you for the lovely feedback for Sanju! We are glad to hear that his visit all went well.

Posted 4 years ago

“Absolutely fantastic service from Armon. Will request him at all times. He is a miracle man. I could not be more happy with Geeks On Wheels. Thank you thank you.”

Helpful Report

Posted 4 years ago

Hi Dorothy, we are thrilled to hear that your visit with Armon went well! By all means you are welcome to request for him again in the future.

Posted 4 years ago

“Very happy to help RUBERN is a credit to the company and would recommend the GEEKS to our friends”

Helpful Report

Posted 4 years ago

Wow! Thank you Ross for the awesome feedback for Reuben! We look forwarding to helping you and/or your friends in the future!

Posted 4 years ago

“Quick and efficient service. I got no where in two days whereas the setup was done in about 40 minutes. Of note, your online survey is not obvious as to which ‘star’ to tick”

Helpful Report

Posted 4 years ago

Hi Alan, many thanks for the wonderful feedback and glad to hear that all was organized efficiently and with no time wasting.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,496 reviews