Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,501 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,501 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleasant and helpful”

Helpful Report

Posted 4 years ago

Thank you very much Susan, much appreciated.

Posted 4 years ago

“Found Sanju very pleasant and very helpful and knows his job,would ask for him again if need be”

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Posted 4 years ago

Thank you for the lovely feedback for Sanju! We are glad to hear that his visit all went well.

Posted 4 years ago

“Absolutely fantastic service from Armon. Will request him at all times. He is a miracle man. I could not be more happy with Geeks On Wheels. Thank you thank you.”

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Posted 4 years ago

Hi Dorothy, we are thrilled to hear that your visit with Armon went well! By all means you are welcome to request for him again in the future.

Posted 4 years ago

“Very happy to help RUBERN is a credit to the company and would recommend the GEEKS to our friends”

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Posted 4 years ago

Wow! Thank you Ross for the awesome feedback for Reuben! We look forwarding to helping you and/or your friends in the future!

Posted 4 years ago

“Quick and efficient service. I got no where in two days whereas the setup was done in about 40 minutes. Of note, your online survey is not obvious as to which ‘star’ to tick”

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Posted 4 years ago

Hi Alan, many thanks for the wonderful feedback and glad to hear that all was organized efficiently and with no time wasting.

Posted 4 years ago

“Harry was knowledgeable and professional and solved the email problem I had.”

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Posted 4 years ago

Thank you Linda for the kind words about your visit with Harry. We are thrilled to hear.

Posted 4 years ago

“Kevin who arrived to set up my new home network was incredibly nice to deal with, understood very quickly what my needs were, and did the work very effectively, even pointing out new features with the network I had not been aware of. Full marks!”

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Posted 4 years ago

Hi Chris, thank you for the wonderful review for Kevin, he will be thrilled to hear this as customer satisfaction is a top priority for himself and Geeks on Wheels. We greatly appreciate it and hope all have been going well since the visit.

Posted 4 years ago

“Carl has today completed various types of work for me. He has a wide knowledge and strong communication skills.”

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Posted 4 years ago

Thanks for the review. Carl prides himself in his communication so will be glad to know you recognised this!

Posted 4 years ago

“Really nice technician who explained everything to me(I am not very savvy with computers).Service was wonderful and would have no hesitation at recommending them. I will comment further when he brings my computer back to me with the repaired done.”

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Posted 4 years ago

Thanks for the great feedback. Glad to hear that everything so far has been a good experience. We look forward to your updated review once the work has been completed

Posted 4 years ago

“Excellent kindly and patient!”

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Posted 4 years ago

Thank you for the review Greer!

Posted 4 years ago

“Rueben was on time, super efficient, knowledgeable and professional yet friendly. He has attended to issues on all 3 of my devices and set things up so that they are more user friendly. They offer a discount for seniors. Highly recommended”

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Posted 4 years ago

It's great to hear you had such a good experience with Reuben! We are glad he was able to help with all your devices and even make them easier for you to use. We do indeed offer a Gold Card Discount to our clients of 10% of labour! Thank you for the feedback and we look forward to seeing you in the future!

Posted 4 years ago

“I'd made a mess of my iMac's 'innards', well beyond my capacity to sort out the mess. I was impressed with Kevin's determination to find the causes of, and thence solutions to, the problems. I'm grateful for the great job he did.”

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Posted 4 years ago

Hi Pauline. If you’re pleased, we’re pleased. Thank you. Kevin will be pleased you were impressed with his work. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“PeterS came to help me with the slow speed of both my home & work laptops. He identified the router & since replacing it the speed has increased significantly! I trust him to replace the HD in my own laptop which he is currently working on. His knowledge is clearly evident.”

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Posted 4 years ago

We’re really pleased you had such a great experience. We’ll pass on your kind words to PeterS. He will be thrilled.

Posted 4 years ago

“fantastic friendly guy came to my place ,so easy to work with,so helpful.im getting up there in age and not computer savvy at all did'nt make me feel silly at all .did great work”

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Posted 4 years ago

Hi Debra. Thank you. Satisfied customers mean so much to us. Your positive experience reaffirms our focus on customer satisfaction. We’re hopeful we can help you again sometime in the future.

Posted 4 years ago

“paul goes beyond helpful he is amazing”

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Posted 4 years ago

HI Elaine. Thanks for the review! Paul will be happy to hear you had such a great experience with him.

Posted 4 years ago

“Excellent, efficient and quick service.”

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Posted 4 years ago

Thanks Betty! Glad to be of service to you.

Posted 4 years ago

“Very helpful thank you. Always friendly and quick to get the job done.”

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Posted 4 years ago

Thanks for the feedback Nina!

Posted 4 years ago

“Second time we have used GOW and both times it was just what we needed. Kevin was very pleasant, helpful and was able to explain things in a way we could understand”

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Posted 4 years ago

Hi Cushla. Thank you for the great feedback! Customer satisfaction is a big driver for us and for Kevin. He will be delighted with your feedback.

Posted 4 years ago

“As a lay person I turned to Geeks after a friend got my printer to print. Both the printer and Laptop are about 3-4months old seldom used but always worked well as expected when used. My friend who is computer savy came and tested, uninstalled /reinstalled had the printer going., After leaving the printed failed again, hence I called Geeks. Tech arrived did tests and worked away in his silent manner/ A few questions asked were not adequately answered. U/L , D/L test were done and I was informed reading were erratic I showed him where the modem was, 8ft up in a cupboard which he replied shouldnt be there and to ring Spark. I stood and watched and waited and it became obvious my internet (Fibre) wasnt strong enough. He readjusted my Mac. We paid him his $130 and he left. I still didnt get an answer why a system that was set up correctly, working without fault, just stopped. I visited Spark, who didnt want to know about my Modem, so I rang location Chorus. Spoke to a tech who was focused on speed tests, I sent him a photo of the modem location. This was Thursday. I told him could I have a service man which he agreed to. Today is Tuesday, so I rang again. He tested and told be speed test ok, couldnt see my problem but will ring in the morning to see about a service man. I am so frustrated at the seeming lack of knowledge. I felt Geeks couldve given me something solid so I could approach bot Spark and Chorus with confidence, but no, just learnt that my printer and lap top are not working !! Sorry ,, its a 2 from me guys.”

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Posted 4 years ago

Hi Brad. It’s disappointing to hear of your frustrations. We are sorry for your experience and thank you so much for bringing this to our attention. Our number one priority is our customer's satisfaction and we certainly appear to have dropped the ball here. It’s important we resolve this and deliver on a better experience next time. I will have a chat to the technician and be making contact with you today to help resolve this issue. If you wish to get in contact with sooner then call 0800424335 and ask to talk to AndyP.

Posted 4 years ago

“While not being able to sort out all my computer issues in the allocated time, Donovan the technician was friendly, efficient and knowledgeable. I would not hesitate to recommend Donovan to anyone.”

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Posted 4 years ago

Thank you Lynne! Donavan will be pleased to hear you enjoyed your appointment with him despite one of the issues not being able to be fixed.

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,501 reviews