Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,496 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,496 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Friendly, easy to deal with, couldn’t fix but had a solution”

Helpful Report

Posted 4 years ago

Hi Rachel. Thanks for the feedback. I trust the guys in the workshop should be able to find the right solution for your computer before it is returned to you!

Posted 4 years ago

“Great service”

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Posted 4 years ago

Thank you for the feedback!

Posted 4 years ago

“Bryn was excellent in all ways”

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Posted 4 years ago

Thank you for the lovely feedback for Bryn, Steve!! Great to hear.

Posted 4 years ago

“Efficient and dealt with a variety of issues on the laptop and printer. Pleasant to deal with and good value.”

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Posted 4 years ago

Thanks for the great review!

Posted 4 years ago

“although geeks on wheels were unable to help me. I found them professional and very aproachable. and willing to help me”

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Posted 4 years ago

Hi Maree. We take pride in taking ownership and caring about our customer's experiences and reassure you that this is not our usual standard. Thank you for giving us the opportunity to rectify the situation and letting us know about it in the first place. All the best, BrianC.

Posted 4 years ago

“Extremely happy with the service from the initial online chat to the service provided by Joseph. Very efficient and all problems resolved in a helpful and informative manner. Would highly recommend and will definitely use again. Many thanks Amanda”

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Posted 4 years ago

Hi Amanda. We’re really pleased you had such a great experience. Joseph loves to hear back from his customer thinks he provides exceptional service. Next time you or anyone you know needs tech help we would be pleased to help!

Posted 4 years ago

“ARMON was our guy, he did a brilliant job for us dummies and set everything up perfectly for our understanding,highly recommended.”

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Posted 4 years ago

Armon will be thrilled to hear your kind words, John! He prides himself on giving our customers a great experience and sounds like he achieved this for you. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“Great service, James us professional & friendly, will definitely use the service again Sandy”

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Posted 4 years ago

Great to hear Sandy! Positive reviews are really important to James. We look forward to the next time we can help you with your technology.

Posted 4 years ago

“The thing I liked was the explanations, the why's and wherefores of what my Geek reps doing. Plus the good general advice regarding my laptop.”

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Posted 4 years ago

Hi David. It’s incredibly satisfying to get such great feedback. We work really hard to offer a great customer experience and we pride ourselves on providing good explanations and translations of techy problems. Thanks again for the great review!

Posted 4 years ago

“Very knowlegable and give honest answers to questions”

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Posted 4 years ago

Hi Dave. Good to hear you had such a positive experience.

Posted 4 years ago

“The assigned Geek did not solve the problem of a phantom account appearing in Windows 10. which was subsequently found to be associated with ESET which can create a Phantom account. The Geek Manager contacted me promptly and refunded the cost of the visit.”

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Posted 4 years ago

Hi John. Thanks for sharing your experience and giving us the opportunity to correct your experience. We regret that the Geek you saw was unable to resolve the issue while onsite with you. We have turned this into a learning opportunity to help improve our technician's knowledge to meet our normal high standards. Thanks again for taking the time to review us! We hope to see you again in the future!

Posted 4 years ago

“Joseph was so prompt, efficient and obviously knew what he was doing because ALL my emails are now restored to my new computer. Absolutely rapt with the service and will definitely request him again. Thanks again guys :-)”

Helpful Report

Posted 4 years ago

Hi Diane. It’s incredibly satisfying to get such great feedback. We work really hard to offer the BEST customer experience so thank you for your feedback. Positive reviews are really important to Joseph and we will make sure we pass this on! We’re looking forward to the next time we can help you.

Posted 4 years ago

“Excellent and Paul very easy to work with. Regards, Marie Running”

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Posted 4 years ago

Hi Marie, thank you very much for the feedback for Paul, we are thrilled to hear that!

Posted 4 years ago

“Paul good to deal with & works on diagnosis process, that finds issue(s). Then solves, plus tries to save me money. Thanks”

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Posted 4 years ago

Hi Tony, thank you for the wonderful feedback for Paul! Great to hear all went well and you're most welcome.

Posted 4 years ago

“Very happy with the advice and service given by Peter. Excellent met our needs perfectly.”

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Posted 4 years ago

Thank you for the feedback Richard! Peter will be pleased to hear you had a good experience!

Posted 4 years ago

“Very happy with Donavan, his service is fantastic. Not Geeks boys the problem, Asus just did not go well in our home. Hopefully Dell will behave. Barbara”

Helpful Report

Posted 4 years ago

Hi Barbara and Bill, thank you for the feedback for Donavan, we are glad to hear that he was a pleasure to deal with. Hopefully all been sorted now with the new laptop. Let us know how it goes!

Posted 4 years ago

“Joseph was amazing. He achieved everything we wanted in good time”

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Posted 4 years ago

Thank you so much for feedback for Joseph, Trevor. We are thrilled that everything got sorted!

Posted 4 years ago

“Glen was fine, and altho' we were only doing a 'Computer WOF' we would be happy to have Glen back for any future assistance required. The payment was made at the time to Glen. Regards”

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Posted 4 years ago

Hi Bob, many thanks for the wonderful review for Glen. That is excellent to hear and I'm sure he will more than happy to see you again if and when you require it!

Posted 4 years ago

“Armon was an absolute superstar, his customer service and explanations with me was outstanding. Huge weight off my shoulders. Thank You, you guys are definitely my people and I'll certainly recommend.”

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Posted 4 years ago

Hi Jo, thank you very very much for the feedback for Armon! We are thrilled to hear that it was a great experience and your technological life has been improved greatly! This is music to our ears and we will be sure to pass this on to Armon.

Posted 4 years ago

“Harry was very helpful and professional in sorting out my problems”

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Posted 4 years ago

Thanks for the review!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,496 reviews