Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,581 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,581 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Harry is a great teacher showing me how to adjust things which need fixing. I wish I had his computer knowledge.He helps customers to have more confidence In their ability to understand computer hassles”

Helpful Report

Posted 4 years ago

Hi Peter, thank you so much for the glowing review for Harry! It is great to hear that he is an excellent teacher and made it easy and painless for you to learn and become more au fait with your technology. Hope all goes well going forward and feel free to contact us again if need be!

Posted 4 years ago

“Andrew was very approachable & supportive of upgrade as offered”

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Posted 4 years ago

Thank you for the feedback Colin! It is much appreciated and we'll pass this on to Andrew.

Posted 4 years ago

“Thank you Bryn..my go to person.alwsys good service”

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Posted 4 years ago

Hi Teresa, we're glad to hear that Bryn has been your go to for your visits, many thanks!

Posted 4 years ago

“Seemed to understand what was needed, and advised me accordingly. Found him a charming young man and a pleasure to deal with.”

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Posted 4 years ago

Hi Ann, thank you for the amazing 5 stars and we're thrilled to hear that you had a good experience with your technician. Appreciate the kind words!

Posted 4 years ago

“Great service. Team are really nice to deal with and are really helpful.”

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Posted 4 years ago

Hi Al, we greatly appreciate the feedback and glad you had a good experience with us!

Posted 4 years ago

“Very friendly and quick work would use them again”

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Posted 4 years ago

Thank you Moyra, much appreciated!

Posted 4 years ago

“Glen was great, very easy to deal with, and explained things thoroughly. Glen did a fantastic job at setting up the new computer etc and leaving everything as it was, excellent. We did feel that it was a little expensive considering we have already paid an annual fee on top of this already for help.”

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Posted 4 years ago

Hi Donna, thank you for the excellent feedback for Glen. We are thrilled to hear that your visit went well and your experience with him was a good one. We will be sure to pass on the feedback to him as he will greatly appreciate it. We appreciate the feedback about cost and thought to confirm that Glen did apply the 20% off the hourly rate as a benefit of your Geek+ membership.

Posted 4 years ago

“Geeks was recommended to me, I'd also highly recommend Geeks, Joseph was understanding and customer orientated. Completed a long list beyond my expectations for Laptop, Tablet, phone interface issues”

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Posted 4 years ago

Hi Phill, thank you very much for taking the time to leave us a review for Joseph and letting us know about your great experience. It is much appreciated and we'll definitely pass it on to him as customer satisfaction is something he takes pride in. We look forward to seeing you again!

Posted 4 years ago

“Very happy with work carried out by Heath in a professional manner.”

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Posted 4 years ago

This is music to our ears Deb, and super glad that Heath's visit was up to both our standards!

Posted 4 years ago

“Fantastic service from james once again.”

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Posted 4 years ago

Thank you Joy, glad to hear your visit with James was good once again!

Posted 4 years ago

“HarryB did a great job sorting my Windows 10 computer where MS onedrive had appeared to take over my files without my authority. It is now back to the way I like it and works perfectly. Many thanks Harry.”

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Posted 4 years ago

Thank you very much for the awesome review for Harry, John! It is excellent to hear that he got you all sorted and back to normality. We will be sure to pass on the kind words to him, it is much appreciated!

Posted 4 years ago

“Carl was awesome. Very friendly and thorough.”

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Posted 5 years ago

Thank you for the lovely feedback for Carl, Greer! Much appreciated.

Posted 4 years ago

“JP quickly realised my iPad was fine, that it didn't need any password changes etc, and that the real problem was between Westpac Bank and myself with regard to being able to get into the Westpac One app, and do internet banking. He then returned to his vehicle to checked with his people, and came back to say there would be no charge. I found him to be very decisive, and professional.”

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Posted 5 years ago

Hi Peter, we are thrilled to hear that your appointment with JP went well and that the underlying issues were diagnosed and fixed promptly and efficiently. Thank you heaps for taking the time to leave this awesome review. We’re looking forward to the next time we can help you.

Posted 4 years ago

“Very good and helpful service”

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Posted 5 years ago

Thank you very much for the review!

Posted 4 years ago

“Great, prompt personalised service from Andrew - thanks!”

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Posted 5 years ago

Thank you for the lovely feedback from Andrew, Sam. You are most welcome!

Posted 5 years ago

“Thank you to Yuri who checked out our old computer and advised us to update to an Acer Aspire C 24.Yuri was most genuine in his desire to help us come to grips with the new technology. We are both of an age where this can be a challenge. Yuri was very patient and extremely helpful in guiding us through all aspects of the new equipment. We would have no hesitation in recommending him to all prospective customers of Geeks on Wheels”

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Posted 5 years ago

Hi Evan, we’re really pleased you had such a great experience. This is absolutely fantastic to hear and Yuri will be thrilled with the lovely feedback you have for him. Your positive experience reaffirms our focus on customer satisfaction. We’re hopeful we can help you and friends or family again sometime in the future.

Posted 5 years ago

“Joesph was amazing. He understood what was needed and worked incredibly fast sorting everything out. A very nice person also. Highly recommended.”

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Posted 5 years ago

Hi there Shelley, thank you very much for the excellent feedback for Joseph, he will be thrilled to hear this and we will be sure to pass it on. We're glad to hear that you had a great experience and look forward to seeing you again!

Posted 5 years ago

“very happy carl was great”

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Posted 5 years ago

Fantastic to hear, thank you Elizabeth!

Posted 5 years ago

“Extremely [pleased with the service Paul supplied. Very professional and helpful.”

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Posted 5 years ago

Hi Loraine, thank you very much for the feedback for Paul, it is excellent to hear his visit went well!

Posted 5 years ago

“Very happy with service provided. GlenW provided same day service and was efficient, helpful and courteous and explained each step clearly in non-technical terms”

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Posted 5 years ago

Hi John. It is great to hear that your visit with Glen went well! Thank you very much for the wonderful review for him, he will be thrilled to hear this.

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,581 reviews