Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,508 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good, friendly and competent service.”

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Posted 4 years ago

Hi Rick, thank you for the feedback, it is much appreciated.

Posted 4 years ago

“Great service. Phone follow up to email was appreciated”

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Posted 4 years ago

Hi Judy, thank you for the feedback and glad to hear the aftercare service was good! You are most welcome.

Posted 4 years ago

“I arranged this visit for my elderly parents in New Zealand. I live in Australia. Fantastic service, professional and very courteous with parents. I spoke with him afterwards and he gave me a verbal report along with being sent an invoice which explained the details. Well done!”

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Posted 4 years ago

Wow! Thank you for the wonderful feedback for the technician in question. It is awesome to hear that both you and they were well looked after even when in different countries, technology is great sometimes. Look forward to hopefully helping out again in the future!

Posted 4 years ago

“Rang in a panic at approx 9:30 am and Heath was here by 3:30 pm. Sorted everything out very quickly. I am one very satisfied customer , Thanks”

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Posted 4 years ago

Thank you so much for the feedback Doreen, it is very fortunate that you could book and get seen in the same day! Crisis averted thankfully. Let us know if there is anything else in the future.

Posted 4 years ago

“Service with a smile. Thank u Yuri It was a pleasure to meet u :)”

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Posted 4 years ago

Hi Christine, great to hear your visit with Yuri went well and it was a great experience! Thank you for the lovely feedback.

Posted 4 years ago

“James c ,was very easy to talk to explain ,the computer programs at my level great job.”

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Posted 4 years ago

Thank you for the lovely feedback for James, Chris. Happy to hear that all went well with his visit!

Posted 4 years ago

“Geeks on Wheels are a fantastic group of guys who one can communicate with very easily in an understandable language - not all technical. Will listen to your concerns and work things through with you step by step. Have been clients of theirs for many years and would not change to anyone else.”

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Posted 4 years ago

Hi Max, we work really hard to offer the BEST customer experience and pride ourselves in using no jargon. Thank you very much for the great feedback. It is excellent to hear that you have had a constant experience all round and we look forward to seeing you again, which I'm sure we will in the near future!

Posted 4 years ago

“Very good service from Bryn. He was efficient and professional.”

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Posted 4 years ago

Hi Rosanne, glad to hear that you had a good experience with our technician Bryn!

Posted 4 years ago

“Excellent response and assistance”

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Posted 4 years ago

Thrilled to hear! Thank you.

Posted 4 years ago

“Very impressed with the service and in particular with PeterS . Really nice guy. Have already recommended your service to others.”

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Posted 4 years ago

Hi Frances, thank you very much for the feedback for Peter. We greatly appreciate the word of mouth as well!

Posted 4 years ago

“Sam was my technician and did aa good and honest appraisal with the result that I now have a new computer which he has installed. There was a technical issue with transferring date to the new computer, not helped by the Microsoft system being temporarily down with the result that it was necessary to attend to this remotely later in the day. Andi J (hope I've got this correct) was my contact and I must say he was absolutely incredible, checking various aspects and keeping in touch the whole time. Well done Geeks.”

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Posted 4 years ago

Hi John. Wow! This is excellent feedback for both Sam, Andy(H) and for us. First of all, thank you very much for the wonderful review. Glad they were able to get you all sorted and hope you are enjoying the new computer. The slight hiccup / delay with the Microsoft outage was not a fun time for everyone when that happened. We will pass on the feedback to both Sam and Andy as they will greatly appreciate it. Many thanks once again.

Posted 4 years ago

“Manny arrived, as usual, on time and did the work required. He was also very helpful with resolving an ongoing issue with 2 Degrees over my internet connection, identifying that the modem was faulty, and out of date - a new modem is now on the way! ...Thanks, Manny!!”

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Posted 4 years ago

Hi Joe, Manny leads by example so it absolutely wonderful to hear that he got you back on track and sorted out your technological woes! We will definitely pass on the feedback to him.

Posted 4 years ago

“Very happy with today's service. Heath was personable and efficient, and didn't just attend to my computer woes, but also enhanced my mobile reception. Gave great advice. Another credit to the organisation!”

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Posted 4 years ago

Hi Jan, it is music to our ears to hear that a new member of the team is shining through and made your (technological) life much easier. We will definitely pass this onto Heath to let him know about a job well done! Thank you very much for the feedback.

Posted 4 years ago

“On time, found fault quickly, checked all operations, pleasant personality”

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Posted 4 years ago

Many thanks Owen, thrilled to hear about that.

Posted 4 years ago

“Glenn was friendly and helpful, very patient with my questions and fixed the problem quickly”

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Posted 4 years ago

Awesome! Thanks for the feedback Denise, we will pass it along to Glen for sure.

Posted 4 years ago

“Ariel was professional, helpful and used time efficiently. Fixed two issues for me that were driving me a bit loopy and offered some advice to chat to employer about. Happy to recommend and will likely use you guys for future I.T needs. Thanks heaps! Tracey.”

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Posted 4 years ago

Many many thanks for the lovely feedback for Ariel, Tracey. Glad to hear all went as expected and that you are better off with your technology needs now! We greatly appreciate the word of mouth and look forward to seeing you again when the need arises.

Posted 4 years ago

“Rohan was very knowledgeable, efficient and professional. Rohan helped solved my problems with calmness and ease. Thank you Rohan”

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Posted 4 years ago

Thank you Tiumalu for the feedback for Rohan, being one of our newer employees with a wealth of experience, it is great to hear that your appointment went well! It is our pleasure.

Posted 4 years ago

“Armon was simply superb. Able to do everything essential that I needed doing, and his communication excellent - translating IT jargon into simple to follow processes. Great service and follow up.”

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Posted 4 years ago

Hi Anna, thank you for the wonderful feedback for Armon, we thrilled to hear that he made your technological life easier and was easy to understand! I'm sure we will see you again.

Posted 4 years ago

“Very helpful. kept me informed as to when he would arrive. Would have no trouble recommending to Colleagues.”

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Posted 4 years ago

Thank you for the wonderful feedback Clayton, we greatly appreciate it and look forward to seeing you (and some of your colleagues) again!

Posted 4 years ago

“Delighted With Service.”

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Posted 4 years ago

Thank you Brian!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,508 reviews