Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,508 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, nothing was too silly.”

Helpful Report

Posted 4 years ago

Hi there, we’re really pleased you had such a great experience.

Posted 4 years ago

“Was disappointed that I was charged an additional 1.5 off site hours which was unjustified. Glad that the charge was written off when I queried it.”

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Posted 4 years ago

Hi Lois, we’re sorry to hear that your initial experience didn’t match your expectations but was rectified before the end of the appointment. We do endeavour to make sure all prices are clearly stated and gone through before offsite is taken. As we could not do any work on your device, it was only right that the offsite charges were removed. We do appreciate the time taken to leave us feedback and hope to see you again.

Posted 4 years ago

“Hi I have got a lot of respect for your company and especially for Donavan. Nothing is too difficult and workmanship is special I will be using Geeks again”

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Posted 4 years ago

Hi Keith, your positive experience reaffirms our focus on customer satisfaction. Thank you for the kind words for us and Donavan, we will make sure he gets to see them! We look forward to the next time we see you.

Posted 4 years ago

“Manny from Geeks on Wheels was fantastic; quick and efficient. Would highly recommend Manny from Geeks on Wheels.”

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Posted 4 years ago

Hi Andrew, thank you for the feedback for Manny, he will be delighted to hear this!

Posted 4 years ago

“Michael did a health check on computer and provided some very helpful advice along the way. Knowledgeable, patient and supportive for this customer.”

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Posted 4 years ago

Great feedback! Thanks!

Posted 4 years ago

“Hi Joseph Has done a very professional job on repairing and replacing our computer I would have no hesitation in recommending him to other computer users Best Regards Dale”

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Posted 4 years ago

Thank you Dale! We will pass this feedback onto Joseph!

Posted 4 years ago

“Excellent job by a very skilled operator.”

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Posted 4 years ago

Thank you for the excellent feedback Russell.

Posted 4 years ago

“Great service from geeks on wheels very through with eexplaining problems and solutions”

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Posted 4 years ago

Thanks, Greg, we appreciate the feedback!

Posted 4 years ago

“ready to explain tech info technically competent”

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Posted 4 years ago

Thank you for the feedback!

Posted 4 years ago

“Great service Weonsuk was great to deal with very professional.”

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Posted 4 years ago

Thank you for the great feedback John!

Posted 4 years ago

“very punctual. Friendly and explanation very good.”

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Posted 4 years ago

Thanks Avril!

Posted 4 years ago

“I have always found Geeks on Wheels extremely reliable and helpful . Technicians I have dealt with are friendly and have a very deep knowledge of anything computer related.”

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Posted 4 years ago

Great to hear Gordon, thank you for the feedback! We look forward to seeing you again in future!

Posted 4 years ago

“Joseph was awesome and fixed a multitude of problems. Thank you!”

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Posted 4 years ago

Thank you for the feedback for Joseph!

Posted 4 years ago

“Have used Geeks on Wheels for many years and always find their staff to be intelligent, pragmatic, polite and professional. Rohan, who worked on my laptop today was all this and more. Problems were quickly sorted out. I highly recommend them. Thanks Rohan and Geeks on Wheels.”

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Posted 4 years ago

Thank you very much for the wonderful feedback for Rohan, Mark! We are thrilled to hear and appreciate the words of encouragement and praise. Always look forward to seeing you again. All best, the Geek Team.

Posted 4 years ago

“The GOW technician Kevin, was a very pleasant, friendly fellow who knew his stuff and was able to patiently explain it to me (an aged nong on technical things) as he worked. Beyond the specific repairs ah also gave me further helpful information on my PCs life and what to do about.”

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Posted 4 years ago

Hi Paul, thank you for the fantastic feedback and glad to hear you had a great experience with our technician, Kevin! We will make sure he sees this. Look forward to seeing you again.

Posted 4 years ago

“Great service and knowledgeable specialists, very satisfied customer.”

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Posted 4 years ago

Thank you Max!

Posted 4 years ago

“Carl was very patient with me, and explained each step. I now feel much more confident,”

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Posted 4 years ago

Thank you Hugh! We will pass that onto Carl!

Posted 4 years ago

“I would like to thank Ben for the job he has done on my laptop I would recommend Geeks to anyone. I have had the same person each time and I would recommend him. So once a big Thank You.Kathleen”

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Posted 4 years ago

Thank you, Kathleen! Our pleasure to help out! We will pass this feedback onto Ben.

Posted 4 years ago

“Paul is so helpful and explains things in plain english”

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Posted 4 years ago

Thank you Jacqui!

Posted 4 years ago

“Glen from Geeks on Wheels was amazing. Explained everything to detail & even explained again to make sure i understood. Highly recommend Geeks on Wheels & will definitely use in future issues. Thanks Glen”

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Posted 4 years ago

Great feedback Dianne! We will pass this feedback onto Glen. We're sure he love to help out with any future issues!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,508 reviews