Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,508 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unfortunately, my usual Geek, that has been coming to us is no longer with you guys. :( However, I was pleased to have Joseph come, and found him to be patient, and answered the many questions I had. Will be happy to have Joseph come again :)”

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Posted 4 years ago

Hi Irene, very sorry to hear that your usual tech has moved on but on that flip side of that coin, happy to hear that hopefully Joseph will be the new “go-to” going forward :) Thank for the feedback for him, he and us greatly appreciate it.

Posted 4 years ago

“JP came and set our lives straight, such a wonderful person, i cant thank you enough JP for setting up our home and laptop, we will be using you again 😃😃”

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Posted 4 years ago

We are thrilled to hear your experience with JP went down well Lisa :)! Sometimes all we need are directions to the destination. We look forward to seeing you again.

Posted 4 years ago

“Great service! Addressed every issue and was able to synchronise my phone and PC. Polite and efficient, intelligent and helpful. Would highly recommend this service to anyone with IT issues.”

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Posted 4 years ago

Hi Lorraine, thank you for the very kind and genuine feedback. Glad to hear all went well and we look forward to hearing from you (and your friends) in the future!

Posted 4 years ago

“A very pleasant technician whose explanations were very clear.”

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Posted 4 years ago

Thank you for the lovely feedback Anne.

Posted 4 years ago

“Reuben gave professional and knowledgeable service. Geeks on Wheels will be my go-to service now.”

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Posted 4 years ago

Excellent to hear Reubens visit went well Rachelle! Thank you for the lovely feedback, we look forward to seeing you again!

Posted 4 years ago

“Timely and efficient service. Michael was friendly very knowledgeable and was able to communicate clearly and explain things we did not understand. I thought we got excellent value from his visit and he answered all our questions.”

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Posted 4 years ago

Hi Marcelle, thank you very much for the excellent feedback for Michael! We will make sure he gets to see it as feedback as he prides himself in a job well done. We strive for customer satisfaction so we're pleased to have met this and look forward to seeing you again!

Posted 4 years ago

“excellent servce”

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Posted 4 years ago

Thank you Lindsay!

Posted 4 years ago

“Great service . Ariel did a fantastic job of cleaning and up dating my computer. I will recommend the Geeks to all my friends.”

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Posted 4 years ago

Thank you very much for the wonderful review for Ari, Wally. Word of mouth helps everyone out so it is much appreciated! We will see you again.

Posted 4 years ago

“Very friendly, knowledgeable service person who resolved issue and gave good advice for going forward.”

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Posted 4 years ago

Hi Stephen. We really appreciate feedback from our customers about their experience. We’re here to help in any way we can.

Posted 4 years ago

“My Geek was professional, competent, and achieved the two things I needed: for my blue-screening computer to work, and all my files to be saved (which I had not backed up). He was fantastic and even my two enormous dogs liked him - and they know stuff - so he was also a nice person!”

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Posted 4 years ago

Hi Marguerite. We’re really pleased you had such a great experience! Good to hear our tech got the tick of approval from your dogs too!

Posted 4 years ago

“Thanks. Harry diagnosed the problem immediately - old hardware - and we discussed options for a new iMac. Great advice.”

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Posted 4 years ago

Thanks! We really appreciate feedback from our customers about their experience.

Posted 4 years ago

“Always professional excellent service.”

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Posted 4 years ago

Hi Anne. We are really grateful for your feedback.

Posted 4 years ago

“I am given to understand that the computer was of an age which you were not allowed to work on it. I gave the age at the time of speaking to you on the phone, and if you had given me the above information at the time you would not have needed to come and it would not have cost me anything.”

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Posted 4 years ago

“Excellent service, new printer now up and running. Explained everything and offered lots of tips. Thank you for a great service.”

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Posted 4 years ago

Hi Stephanie. We’re really pleased you had such a great experience. Thanks!

Posted 4 years ago

“No problems, as usual everything was very good.”

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Posted 4 years ago

Hi Keith. If you’re pleased we’re pleased. Thank you.

Posted 4 years ago

“Excellent; professional and timely service. You have been my go to for a number of years now. Thank you, always appreciated”

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Posted 4 years ago

Thank you very much Chrissie for the wonderful review! We are thrilled to hear that you can count on us for your technology needs. You are most welcome and I am sure we will see you again in the near future.

Posted 4 years ago

“Very professional and a very humble attitude and heart. nau mai haere mai.”

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Posted 4 years ago

Many thanks for the wonderful and kind worded review, Rawiri!

Posted 4 years ago

“Michael gives excellent service. Is easy to understand when explaining things. It's great having someone come to the home to do the job. It is a pleasure to have Michael in the home.”

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Posted 4 years ago

Hi Pat! We work really hard to offer the BEST customer experience so thank you for your feedback. We’ve past this onto Michael as it’s important he gets the recognition for a job well done. Thanks for the great review!

Posted 4 years ago

“Good service tailored to my needs, thanks”

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Posted 4 years ago

You are most welcome Tony, thrilled to hear!

Posted 4 years ago

“Very knowledgeable and yet able to talk to me without making me seem silly. Easily the best money spent.”

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Posted 4 years ago

Hello Gail, it’s really pleasing to hear your feedback. Thank you very much! Glad to hear you got the best bang for buck!

Posted 4 years ago

Geeks on Wheels is rated 4.8 based on 7,508 reviews