Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,514 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The GOW technician Kevin, was a very pleasant, friendly fellow who knew his stuff and was able to patiently explain it to me (an aged nong on technical things) as he worked. Beyond the specific repairs ah also gave me further helpful information on my PCs life and what to do about.”

Helpful Report

Posted 4 years ago

Hi Paul, thank you for the fantastic feedback and glad to hear you had a great experience with our technician, Kevin! We will make sure he sees this. Look forward to seeing you again.

Posted 4 years ago

“Great service and knowledgeable specialists, very satisfied customer.”

Helpful Report

Posted 4 years ago

Thank you Max!

Posted 4 years ago

“Carl was very patient with me, and explained each step. I now feel much more confident,”

Helpful Report

Posted 4 years ago

Thank you Hugh! We will pass that onto Carl!

Posted 4 years ago

“I would like to thank Ben for the job he has done on my laptop I would recommend Geeks to anyone. I have had the same person each time and I would recommend him. So once a big Thank You.Kathleen”

Helpful Report

Posted 4 years ago

Thank you, Kathleen! Our pleasure to help out! We will pass this feedback onto Ben.

Posted 4 years ago

“Paul is so helpful and explains things in plain english”

Helpful Report

Posted 4 years ago

Thank you Jacqui!

Posted 4 years ago

“Glen from Geeks on Wheels was amazing. Explained everything to detail & even explained again to make sure i understood. Highly recommend Geeks on Wheels & will definitely use in future issues. Thanks Glen”

Helpful Report

Posted 4 years ago

Great feedback Dianne! We will pass this feedback onto Glen. We're sure he love to help out with any future issues!

Posted 4 years ago

“Armon was fantastic. The service by him and on the phone when I first rang for help was outstanding. Many thanks.”

Helpful Report

Posted 4 years ago

Thank you Lee! Great feedback!

Posted 4 years ago

“Geeks on wheels created more issues than they solved. When I requested these issues be fixed I was told there would likely be charges for this. The whole experience was frustrating.”

Helpful Report

Posted 4 years ago

We're sorry to hear you had a poor experience and that issues may have come to light during our appointment. We do our absolute best to ensure that the experience with us is not frustrating. Would you mind giving your name so we can investigate your appointment and get this sorted for you?

Posted 4 years ago

“Prompt, professional and courteous”

Helpful Report

Posted 4 years ago

Thank you John!

Posted 4 years ago

“Concise and helpful without overwhelming technical terms. Allowed time for an non computer native to navigate the keyboard. Thankyou so much”

Helpful Report

Posted 5 years ago

Thank you very much for the wonderful feedback Helen! Glad to hear it was a great experience and you're most welcome. We look forward to seeing you again!

Posted 5 years ago

“We can't really fault the service but the hourly rate overall is what killed it for us. As pensioners we do rely on our computers to keep us up with the world but we can't really justify paying the price we did. For that reason I certainly will not be calling Geeks again.”

Helpful Report

Posted 5 years ago

Thank you Jill!

Posted 5 years ago

“Yuri fixed my problem and answered any and all other questions I had. Very informative. thanks”

Helpful Report

Posted 5 years ago

Hi Audrey, glad to hear you had a great experience with Yuri! Thank you for wonderful feedback.

Posted 5 years ago

“supreme service would recommend to anyone seeking to get advice on their computers”

Helpful Report

Posted 5 years ago

Thank you Raymond, appreciate the great feedback!

Posted 5 years ago

“Knowledgeable, experienced, cheerful”

Helpful Report

Posted 5 years ago

Thanks Peter!

Posted 5 years ago

“Kevin was great to work with. He is knowledgeable and very respectful. He talked me through new things and I was the person using the mouse and learning the skill.”

Helpful Report

Posted 5 years ago

That's great to hear Ruth! Thank you for your feedback. See you next time!

Posted 5 years ago

“The service was exceptional. The advice given was spot on and has fixed the problem. His advise was also excellent and helpful. Thanks very much, and I will certainly be recommending your business to anyone who needs your help”

Helpful Report

Posted 5 years ago

Thank you Alister! Glad to hear Paul's advice set your right! See you next time.

Posted 5 years ago

“On time, efficient and helpful”

Helpful Report

Posted 5 years ago

Thank you Wendy!

Posted 5 years ago

“Very professional and friendly ...... on time.......thank you”

Helpful Report

Posted 5 years ago

Thank you for the feedback Lana! See you next time.

Posted 5 years ago

“Sam was very good understood what we needed and sorted promptly.”

Helpful Report

Posted 5 years ago

Thanks for the feedback Gary!

Posted 5 years ago

“Excellent follow up service. Personable and efficient, would easily recomend.”

Helpful Report

Posted 5 years ago

Thanks, Deraulle!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,514 reviews