Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,835 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,835 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Harry. Explained things clearly & in detail to son in Aus what had been done. A very pleasant young man to deal with.”

Helpful Report

Posted 5 years ago

Hi there Eileen. Thank you very much for this awesome review for Harry! Glad to hear all went smoothly and everyone was kept in the loop. Please feel free to request for him again if you need us in the future :).

Posted 5 years ago

“Carl was very helpful and tried many ways to get the system functioning, albeit without success. Have re-contacted. ISP to try and fix from their end. No fault of Geeks on Wheels. Thanks guys.”

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Posted 5 years ago

Hi Carla, thank you for taking the time to leave us this review. Sorry to hear we couldn't do any more onsite. Please do let us know if you need anything done after the ISP has been in contact / attempted to fix. Hopefully all comes right afterwards!

Posted 5 years ago

“Rohan was very helpful and intuitive. Highly recommended. He cleaned and tidied up my Desktop and installed Malwarebytes antivirus for two years. He was a delight to work with. A very easy and responsive personality with a good sense of humour.”

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Posted 5 years ago

We are thrilled to hear! Thank you for the awesome feedback and recommendation 8).

Posted 5 years ago

“Rohan is fabulous. Very competent patient and a delight to have in your home.”

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Posted 5 years ago

Thank you so much for the wonderful feedback for Rohan, we are glad to hear!

Posted 5 years ago

“Donnavan was very good at tutoring me and understanding the problems I was having on my old computer. So far things are going great guns. Cheers, Colin.”

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Posted 5 years ago

Hi there Colin! We greatly appreciate the awesome feedback for Donavan and glad to hear all is going well. Please feel free to contact us back if need be, we will be more than happy to help!

Posted 5 years ago

“Friendly Quick and efficient”

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Posted 5 years ago

Thank you Hazel, awesome to hear!

Posted 5 years ago

“As usual I am very satisfied with the service given by Geeks on Wheels. Ari did all that was required in a calm and competent manner.”

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Posted 5 years ago

Hi there Sister Anne, thank you so much for the awesome feedback for Ari, glad to hear it was a good experience.

Posted 5 years ago

“A challenging request which Harry achieved with patience towards a positive outcome. Harry also completed several other items successfully. A BIG thank you to Harry.”

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Posted 5 years ago

Hi there Dayle, thank you for the awesome feedback for Harry, we will be sure to pass it on and let him know of your gratitude! Glad to hear all was sorted and a good outcome.

Posted 5 years ago

“Very reliable efficient service”

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Posted 5 years ago

Thank you Maxine!

Posted 5 years ago

“I am delighted to be all set up now. thank you very much for friendly efficient service. its always a pleasure speaking with people who are articulate and pleasant. It cannot be easy dealing with those of us who are not computer literate.”

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Posted 5 years ago

Hi there Virginia, thank you so much for taking the time to leave us with this awesome review and feedback. You are most welcome and it is our utmost pleasure to have been able to help and make it a great experience all around! We enjoy the technological journey that we take our clients on so it is all part of the job :).

Posted 5 years ago

“I am retired and purchased a new Samsung TV through Geeks. Geeks also installed and setup my TV and dealt with some questions about my laptop. The technician was very helpful - he was prepared to take the time to explain what he was doing and answered all my questions and provided some operational advice. Having the IT support of Geeks on Wheels is very comforting. Geek's phone and online support is very helpful also.”

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Posted 5 years ago

Hi there, thank you very much for the awesome feedback and sharing your experience with us. We are thrilled to hear that you got the new TV setup and sorted, as well as the few other items and at the end of it, peace of mind! Also, welcome to the Geek+ Club :). We look forward to helping you again in the future if need be!

Posted 5 years ago

“The service I received was excellent. Technician was friendly and explained things as he worked. I would use Geeks on Wheels again.”

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Posted 5 years ago

Hi there! Thank you so much for leaving us this awesome feedback for the tech you had! We look forward to seeing you again in the future when the time comes :)

Posted 5 years ago

“Friendly, informative and effective solution provided”

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Posted 5 years ago

Hi there, thank you for letting us know and leaving us with this awesome feedback! We are thrilled to hear.

Posted 5 years ago

“Brilliant at identifying the source of problems and finding solutions to fix problems.”

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Posted 5 years ago

Thank you very much! Glad to hear all your issues were solved :)

Posted 5 years ago

“Very quick to get in touch after my on line query. When Reuben turned up he was very pleasant well mannered and unlike alot of staff in the tech industry that see a old person he answered my questions without looking skyward.🙄 very fast got the system up and running in no time.”

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Posted 5 years ago

Hi Stephen, it is music to our ears to hear that Reuben was a delight and not condescending in the slightest. We pride ourselves in taking customers on a technology journey to make life easier! Thank you for taking the time to leave us this feedback.

Posted 5 years ago

“Fabulous service, technician was excellent, kept me informed right throughout the process.”

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Posted 5 years ago

Thank you Suzzanne for the wonderful feedback - customer involvement makes the experience all that much better and everyone on the same page! Look forward to seeing you again in the future!

Posted 5 years ago

“Joseph has just finished working on my computer and has completed a superb 'tidy up' A very professional, competent and polite young man who also very patiently taught me heaps. Thoroughly recommend Joseph. He is excellent”

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Posted 5 years ago

Hi Pete, thank you so much for the awesome review and high recommendation for Joseph! We are thrilled to hear as we're sure he will be when we pass this on. Please feel free to request for him again if and when you use us again in the future :).

Posted 5 years ago

“As before, Harry, was efficient and gave clear explanations on items discussed. I am happy to have the Geeks Plus Package for me and my family. No doubt there will be more things to inquire about in the future. However, getting new and up-to-date devices should help lower my level of frustration.”

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Posted 5 years ago

Hi Alberta, thank you for the wonderful feedback for Harry! Thrilled to hear that you became a member of the Geek Team, we are sure that will pay for itself in a call or 2! We're willing to bet that the new devices will indeed make your technological life much easier, feel free to give us a bell if you need assistance setting everything up.

Posted 5 years ago

“Peter was on time, thoroughly professional, and resolved all my issues ....”

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Posted 5 years ago

Thank you Sandy for taking the time to leave us your feedback. Glad to hear your visit with Peter was a good one!

Posted 5 years ago

“Very good service call by Kevin. He fixed the issue I had with the printer and checked all the other connections.”

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Posted 5 years ago

Thank you very much Richard for the awesome feedback for Kevin. Glad to hear he got you up and running and sorted!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,835 reviews