Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,514 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Highly recommend! Harry is such a nice guy and sorted the issue quickly, with great chat while he was at it! Easy support and booking through the chat function as well.”

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Posted 5 years ago

Thank you for the great feedback Jude. Happy to hear your experience with Harry was a good one and that the Geeks on the Live Chat made life easier.

Posted 5 years ago

“Mannie was awesome will definitely use again Kim”

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Posted 5 years ago

Thank you Kim, look forward to it!

Posted 5 years ago

“Quick diagnosis and resolution of the problem”

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Posted 5 years ago

Thanks!

Posted 5 years ago

“James was efficient with the variety of devices, free view, & printer issues I had. I clearly understood what he was doing and why. Having the modem password simplified & a common password for the operating of different platforms will make my life MUCH easier & less frustrating. James is professional and friendly, very easy to talk to and explanations to my level of understanding. I am looking forward to a less stressful enjoyment of my technology. Thank you James.”

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Posted 5 years ago

Thank you very much for the lovely feedback for James, Denise. We are delighted to hear that you were looked after and your life made easier. We will make sure he gets to see this wonderful feedback!

Posted 5 years ago

“problem solved, also a few queries sorted. all good”

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Posted 5 years ago

Thanks, Irene! See you next time. 👌

Posted 5 years ago

“The service provided is A+ normally. I sent an e-mail Sunday night in regards to having issues with our router that was supplied by GEEKS ON Wheels. I followed up this morning with a phone call to get some feed back and had to explain again on what had happened and could I please get it looked at. I also explained that it is used by my wife and myself with our businesses and the impotence of getting it up and going. I was told that we would have to wait until Thursday to get it looked at. I again explained that it needed to be done as soon as possible and was told that nothing could be done. I pushed and said it needed to be done before then. The gentle man on the phone said he would have a look at it and get back to me. He managed to get someone to come and have a look at it 1030 this morning which is very much appreciated. As mentioned the service from Geeks On Wheels is top notch and would recommend them to anyone.”

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Posted 5 years ago

Thank you for your feedback, Harry. Apologies for the difficulty finding a timeslot for you to begin with but I'm glad to hear we were able to move things around to find space for Peter to come to see you! We look forward to seeing you again in the future!

Posted 5 years ago

“Very quick response to request for help. Glen is very helpful and clear about what he is doing. All sorted now.”

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Posted 5 years ago

Thanks for the feedback on Glen, Bonnie! Good to hear we got you all sorted 👍

Posted 5 years ago

“JP was very good. He made things very clear and explained them in layman's terms to me. He was very efficient and very nice to deal with.”

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Posted 5 years ago

Thank you, Leigh. Good to hear you had a pleasant experience with JP.

Posted 5 years ago

“We got answers to all our questions 😀”

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Posted 5 years ago

Thanks Lynette :)

Posted 5 years ago

“The technician was quick to find the problem and to correct it. His manner was kind and patient. His explanations were clear and easy to understand for a layperson.”

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Posted 5 years ago

Thank you for the feedback Margaret. We do our best to keep our explanations from being too Geeky!

Posted 5 years ago

“A technician came to my home earlier than the booking time , fixed my problem, very good service , explained what he was doing definitely recommend this service,,”

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Posted 5 years ago

Thanks for the feedback Peter. Glad to hear Rohan was prompt and got you all sorted. We look forward to seeing you again!

Posted 5 years ago

“Excellent service, thank you Weonsuk!”

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Posted 5 years ago

Thanks Esther!

Posted 5 years ago

“These guys are great and take the time to trouble shoot issues at a very fair price. Very impressed with the service and follow up. Thanks so much Glen - your commitment to sort email issues went above and beyond.”

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Posted 5 years ago

Many thanks for the feedback Ange. We are glad that Glen could get you all sorted. See you next time!

Posted 5 years ago

“I can highly recommend Geeks on Wheels. Sanju turned up promptly on time, was very polite and best of all solved my computer problems.”

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Posted 5 years ago

Thank you for the feedback Judy, good to hear Sanju got everything sorted for you. Prompt arrival time is important to us too so glad to hear Sanju arrived at the time he was expected.

Posted 5 years ago

“Wonderful service - very friendly staff - very knowledgeable”

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Posted 5 years ago

Thanks Bev! Glad you hear you enjoyed the service

Posted 5 years ago

“prompt and efficient service. Good advice”

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Posted 5 years ago

Thank you Mike!

Posted 5 years ago

“We were warned that the technician was running late which was fine”

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Posted 5 years ago

Thank you for the feedback and your understanding Wendy. Sorry for any inconvenience it may have caused.

Posted 5 years ago

“Bryn was awesome to deal with. He understood what we needed. Highly recommend Bryn to all.”

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Posted 5 years ago

Thanks for the amazing feedback Amanda. Happy to hear that Bryn's visit went well.

Posted 5 years ago

“I have been a customer of Geeks on Wheels for quite a few years. I have always found them extremely efficient and very helpful.”

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Posted 5 years ago

Always a pleasure Shirley. Thank you for the lovely feedback and we look forward to seeing you again in the future.

Posted 5 years ago

“a job well done. A very pleasant and knowledgeable young man who will be welcomed back next time i need the Geeks.”

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Posted 5 years ago

Many thanks for the feedback Ray. We look forward to it!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,514 reviews