Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,514 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,514 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ari was our technician. He was extremely punctual and delightful throughout our service. He solved our problem and was able to discuss our further needs with us. A very pleasant experience for us.”

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Posted 5 years ago

Hi Elaine. Thank you for the lovely feedback for Ari, we will make sure he gets to see it. Look forward to seeing you again!

Posted 5 years ago

“Great service ,simple instructions and invaluable to an older person”

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Posted 5 years ago

Much appreciated Ruby, thank you for the wonderful feedback!

Posted 5 years ago

“I LOVE you guys, you have made my life so much easier with your very kind, patient people helping me through my computer problems in easy to understand directions - and you never make me feel stupid, so thank you.”

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Posted 5 years ago

Thank you so much Rita! It is the little things in life that make it better so we're glad we could be a part of it. You are most welcome and we look forward to seeing you again.

Posted 5 years ago

“Prompt service, and the delivery of everything I needed. All done with courtesy and good humour, together with an explanation of what was being done, and why. Top marks.”

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Posted 5 years ago

Thank you very much for the wonderful feedback Graham, great to hear it was an awesome experience!

Posted 5 years ago

“Excellent service from Carl today. Rapport with clients was first class.”

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Posted 5 years ago

Thanks for the great feedback Gary! Glad to hear about your good experience with Carl.

Posted 5 years ago

“Fixed all my computer and device problems and got me set up for various aps. Didn't have enough time to fix Norman's computer problems.”

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Posted 5 years ago

Hi Martha, thanks for the feedback, we'll reach out to book in a time to look at Norman's issues if you would like?

Posted 5 years ago

“Donavan was pleasant and competent.”

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Posted 5 years ago

Thanks John!

Posted 5 years ago

“Ariel was great he helped me figure some stuff out and understand some things I was missing.... And a bonus was great conversation.”

Geeks on Wheels 5 star review on 9th March 2021

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Posted 5 years ago

Thanks Simone, much appreciated, will pass onto Ariel!

Posted 5 years ago

“Rohan was excellent - he taught me things I did not know the computer could do! as well as fixed the problem and dealt with Vodaphone for me with excellent results.”

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Posted 5 years ago

Thanks Barbara, really appreciate the feedback!

Posted 5 years ago

“Great friendly service, prompt and efficient”

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Posted 5 years ago

Thanks Ian, much appreciated!

Posted 5 years ago

“Once again we are very happy to have had Christoff to help us out and took us back on the straight and narrow, our daughter who was also present thought he was very good too.”

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Posted 5 years ago

Thanks Bruce, great to hear!

Posted 5 years ago

“Very satisfied.Technician Rohan was most helpful.”

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Posted 5 years ago

Thanks Peter!

Posted 5 years ago

“Fantastic service!”

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Posted 5 years ago

Thanks Helen!

Posted 5 years ago

“Bryn was a most efficient operator and linked with a most helpful technician at Voyager which company I have been a customer for more than 25 years”

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Posted 5 years ago

“Great service, friendly and helpful.”

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Posted 5 years ago

Thanks Murray, great to hear!

Posted 5 years ago

“Sam S was excellent as always - prompt efficient understanding and subsequent execution of all necessary tasks onsite and in the lab. Helpful instructions to me. As a hotline customer for many years I can say the onsite visits from individual technicians has been excellent (except one instance where a less experienced person presented) but the process to get a technician to call back or help you remotely or make an appointment can be prolonged because of staff shortage? Hopefully now all my computer and internet issues have been solved once and for all so I won’t be needing any more extensive help but the occasional calls to the hotline I hope can be faster! Thank you to Sam and the team.”

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Posted 5 years ago

Thanks for the feedback, you're right, we have been low on staff in WLG just recently but we have 4 new recruits hitting the road here as we speak so shouldn't have anymore delays going forward!

Posted 5 years ago

“These guys are the best, fast service, the best communication and excellent job done and go the extra mile would deal with them all the time now”

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Posted 5 years ago

Cheers Robert, great feedback to hear!

Posted 5 years ago

“Great service thanks. Regards Kerry”

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Posted 5 years ago

Thanks Kerry! Much appreciated

Posted 5 years ago

“Hi We found kevin to be very helpful. He gave good advice and we feel we can trust him”

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Posted 5 years ago

Thanks Michelle!

Posted 5 years ago

“Well presented, on time, listened to my reason for need of a Geek Looked at problem and then explained how could fix it. Told me costs involved Very professional.”

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Posted 5 years ago

Thanks Catherine, much appreciated!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,514 reviews