Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,828 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with Sam's visit today, showed and changed a few things that I hadn't known. Wrote notes for me on how to change things. Also, reset the computer/printer to black and white printing when the geek Weonsuk who installed it last April said with the age of the computer it couldn't be set as black and white. Interesting. After talking to a friend today who had had a geek on wheels out lately and it was Sam, also had great comments to make about him.”

Helpful Report

Posted 3 years ago

Thanks so much for the great review, Helen! It's awesome to hear that you had such a great experience with Sam and his visit. We're always delighted to hear how our Geeks on Wheels team is offering fantastic customer service, and happy to know that your printer can be set to black and white again. We appreciate you taking the time to leave us a review.

Posted 3 years ago

“We were very impressed with the service provided by Sam and he gave us really good advice. Very competent and friendly. Highly recommend Geeks on Wheels”

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Posted 3 years ago

Hi Jeannie! We're so glad to hear you're impressed with Sam's service! We love to hear when our technicians impress our customers! We also highly value ensuring that we offer good sound advice that will help you make great decisions about your technology! Thank you for the review!

Posted 3 years ago

“Sameera was patient and methodical in helping us with the most fundamental issues we have with our devices. He was a big help and helped us immensely. He took his time and when we knew he was clearly using more time than he thought we offered to discard the original quote and let him change it. He had been let down by spark and spent a lot of waiting time sorting it out with spark. He stuck to his original quote...”

Helpful Report

Posted 3 years ago

Hi there! We're thrilled to hear about such a positive experience with us! We always like to ensure that our customers get excellent service from their tech so the feedback about Sameera's work is fantastic to hear! Thank you so much for the 5-star review!

Posted 3 years ago

“Vaughan was an extremely courteous man who fixed the several varied requests with speed and a kindly understanding of my lack of ability”

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Posted 3 years ago

Hi Mary! We always love to hear feedback from our customers! It's great to hear that Vaughan did such a great job for you and managed to assist in a courteous and kind manner! Thank you for the review.

Posted 3 years ago

“Whilst Jack M was late when he did arrive he was very thorough and fixed the problem that we had. Did a complete check on the Computer.”

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Posted 3 years ago

Hey Gary! Thank you for sharing your experiences with Jack! We're sorry to hear that Jack was late but are glad to hear that he was able to be thorough and get the problem resolved! We are very grateful for the 5-star review! Thank you again!

Posted 3 years ago

“very good see you next time Jared regards Paul”

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Posted 3 years ago

Thank you so much for your 5 star rating of Geeks on Wheels, Paul! It means a lot to us. It was a pleasure to have you as a customer, and we look forward to seeing you again soon.

Posted 3 years ago

“Friendly and excellent work.”

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Posted 3 years ago

Thank you so much for your 5 star rating and your kind words. We appreciate your compliment that our work was friendly and excellent. It's always fantastic to receive such positive feedback. Thank you again!

Posted 3 years ago

“Laptop couldn't be fixed so I got refunded”

Helpful Report

Posted 3 years ago

Thank you for taking the time to share your feedback. I apologize that you faced such issues. Paying $240 and still having no working machine is not the level of service we strive to give. We are very keen to discuss this with you further to better understand why you were charged without a workable solution. Please call 0800 424 335 and ask to speak to Andy so we can get this resolved.

Posted 3 years ago

“As much as I can say, the service of the work done is great. However, flip side, calling the 0800 customer service line is so frustrating as all they do is take my name & number & get someone to call me back. A call I would get towards the end of the day. Every single time I have called!”

Helpful Report

Posted 3 years ago

Thank you for your feedback. We strive to ensure our services are of the highest quality, and we're glad you were satisfied with the experience with the work done. We apologise that there has been a delay in getting a reply from our customer service line, during peak times there can be a delay with responses from our tech support line however we are working on improving this service to minimise these delays. Calls to our 0800424335 bookings team are normally answered within a few minutes of the call.

Posted 3 years ago

“Martyn was thorough and patient and explained things well.”

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Posted 3 years ago

Thank you so much, Ross, for your wonderful 5 star rating of Geeks on Wheels. It is great to hear that Martyn was thorough and patient and explained things well. Your feedback is much appreciated!

Posted 3 years ago

“A very personable young man. A pleasure to have him in my home. Thank you JohnR”

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Posted 3 years ago

Thank you Lena for your 5 star rating of Geeks on Wheels. We are so thankful for your kind words! We are glad that you found our technician, JohnR, to be very personable and a pleasure to have in your home. We always strive to provide top-notch customer service, so it's great to hear that we succeeded in your case. Thank you again for your 5-star rating!

Posted 3 years ago

“Good response time- managed a work around and knew what he was doing”

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Posted 3 years ago

Thank you so much, Mike, for your excellent 5 star rating of Geeks on Wheels! We really appreciate you taking the time to leave us such a glowing review.

Posted 3 years ago

“Vaughan did a great job tho his time keeping left a little to be desired but.............we coped!”

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Posted 3 years ago

Thank you, Ian, for the 5 star rating of Geeks on Wheels. We truly appreciate it! Thank you again for your kind words.

Posted 3 years ago

“Josh is very knowledgeable and very friendly. Assist with questions but not pushy.”

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Posted 3 years ago

Thank you, Bee, for your five-star rating and kind words about our service! We are delighted that you found Josh to be knowledgeable and friendly. We strive to provide customers with the best solutions to their tech support issues without being pushy.

Posted 3 years ago

“Fantastic, helpful and prompt service! Greatly appreciated.”

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Posted 3 years ago

Hi Melwyn! If you're happy, we're happy! We work hard to ensure our service is top-notch, by ensuring that we are prompt and have great techs who are able to give high-quality tech support! Thank you for the review.

Posted 3 years ago

“Absolutely super service buy JohnR. Very helpful, fixed the problem and checked the whole computer and printer. Explained things to me in a way that I could understand and I am completely satisfied and happy with his service.”

Helpful Report

Posted 3 years ago

Hi Jill! We're thrilled to hear you had a super service experience! We're very lucky to have John on the Geeks on Wheels team, he is a great guy and loves to ensure that his customers get the full experience so that they can be confident that their computer is fully good to go! Thank you for the review.

Posted 3 years ago

“Very efficient, friendly and always on time.”

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Posted 3 years ago

Hi Shirley! We're glad to hear you found our service efficient and friendly! Thank you for the review.

Posted 3 years ago

“Sam was very helpful,friendly,knowledgable & persisted to sort out difficult problems. Should I have any future computer problems I would be happy to have Sam back & I would be very happy to reccomend him to someone else. ED BURKE”

Helpful Report

Posted 3 years ago

Hi Ed! We love to hear back from our customers about their experience! We're so happy to hear Sam has done such a great job for you as well as presented himself in a friendly and professional manner! We will be sure to pass this onto him so that he knows you enjoyed the visit and if you ever need further tech support you know who to call!

Posted 3 years ago

“Very helpful service. We had been struggling with setting up the new laptop. Justin from Geeks on Wheels was respectful, helpful, spoke in a technical language we could understand! and solved the issue.”

Helpful Report

Posted 3 years ago

Hi there! Thank you for sharing your experience with Justin! We are happy to hear you found the service helpful and that we were able to set up your new laptop! Justin certainly puts in a lot of effort to ensure his customers get the best possible value! Thank you for the review.

Posted 3 years ago

“Just had a visit by Sam who works for you. He is a great ambassador for your company, pleasant demeanor and explained in layman's terms the required setup then got on with it. I would recommend Sam to your customers”

Helpful Report

Posted 3 years ago

Hi Kristine! We love to hear feedback about our techs, so we will be sure also to share that feedback with Sam! We are very lucky to have a technician like Sam, who cares a lot for his customers. We also highly value explaining what's happening without tech jargon, because everyone deserves to actually understand what's happening! Thank you for the review.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,828 reviews