Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,363 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,363 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Carried out work as requested. Thank you Harry.”

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Posted 3 years ago

Thanks Don! Harry will be pleased he was able to help!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Excellent service and communication . Joy”

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Posted 3 years ago

Hi Joy, thanks for the great review!

Posted 3 years ago

“As always, excellent service”

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Posted 3 years ago

Hi there Cheryl! Glad to hear we continue to give you a positive experience

Posted 3 years ago

“Great service. Prompt contact and the technician was very competent. I'm finding that good old-fashioned customer service and common sense are very rare in most businesses these days but Mike who came out to look at the fault and also the initial contact with the lady in reception was fantastic. I'm very pleased with every single aspect of this service. highly recommend using this company.”

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Posted 3 years ago

Hi there Dan! Glad to hear you loved our experience, we aim to give a great service through and through so to hear this feedback tells us we are on the right track! Awesome to hear that Mike did so well. Look forward to helping you again in the future.

Posted 3 years ago

“Michael was pleasant and easy to deal with. Unfortunately, he was unable to diagnose what was wrong with the computer, it is still not responding as it should on startup. I will probably be contacting you again soon. Kay”

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Posted 3 years ago

Hi Kay, that's a shame to hear we couldn't diagnose the issue. Let us know when you want us to have a look again.

Posted 3 years ago

“Martyn was fantastic.”

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Posted 3 years ago

Hi Judith! Thanks for sharing your experience! Martyn will be thrilled.

Posted 3 years ago

“Job well done highly recommended.”

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Posted 3 years ago

Hi Lorraine! Glad to hear the job went well! Thank you for the review.

Posted 3 years ago

“Happy all good so far”

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Posted 3 years ago

Hi Josephine. If you’re pleased, we’re pleased. Thank you.

Posted 3 years ago

“Kingley was great - he addressed what we had concerns about”

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Posted 3 years ago

Hi Matt. Thank you. Satisfied customers mean so much to us. Kingley will be delighted with your feedback. Thanks!

Posted 3 years ago

“Ross was very very helpful in explaining what he was doing and always asked for my agreement. As with the techs from GOW in the past my service from Ross was very professional and helpful. Thank you Ross. Gilda”

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Posted 3 years ago

HI Gilda. Thank you for the great review! This review made our day. We’ll pass on your kind words to Ross. He will be thrilled. Thanks for taking the time to review our services.

Posted 3 years ago

“Very professional service”

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Posted 3 years ago

Thanks Laurie!

Posted 3 years ago

“I had Weonsuk to help me with some email migration issues. He was so thorough and the follow up he provided was really reassuring. Will definitely use this service again.”

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Posted 3 years ago

Hi Biddy. Thanks for sharing your experience. We work really hard to offer the BEST customer experience so thank you for your feedback. Weonsuk will be thrilled to hear your kind words. Next time you or anyone you know needs tech help we would be pleased to help.

Posted 3 years ago

“Had Josh in today,fixed me up with new iPad,awesome for us older people,it get quite confusing with this technology.Thanks Josh.”

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Posted 3 years ago

Thanks Gary! Josh will have been pleased to have been able to help you get your new iPad set up!

Posted 3 years ago

“Outstanding service. All our concerns and questions addressed thoroughly and professionally in a straightforward and understated way, with no hard sell.”

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Posted 3 years ago

Hi David! We really appreciate feedback from our customers about their experience. Your experience reaffirms our focus on customer satisfaction. We’re hopeful we can help you again sometime in the future.

Posted 3 years ago

“Excellent in every regard.Highly recommended.”

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Posted 3 years ago

That's our goal! Thanks, Richard! We look forward to helping you again in the future if you need it!

Posted 3 years ago

“Paikea was patient and conscientious.”

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Posted 3 years ago

That's great to hear Mary-Jane! Thank you for taking the time to leave us a review!

Posted 3 years ago

“quick , efficent , excellent communication”

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Posted 3 years ago

Thanks David! We really appreciate the feedback!

Posted 3 years ago

“On time courteous knowledgeable not pushy great personality”

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Posted 3 years ago

Hi Chris. If you’re pleased, we’re pleased. Thank you.

Posted 3 years ago

“Cool style KIngley explained everything to me while he works on my very old computer which I will replace when I win the lottery soon.”

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Posted 3 years ago

Great to hear Deacon! Good luck with the lottery!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,363 reviews