Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,577 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very helpful and very patient with a computer dumbo like me.”

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Posted 6 years ago

No worries Joe, anytime!

Posted 6 years ago

“By remote Paul did all I required & more in the time- a WOF service ,with out "wheels")very happy. please book for 12 months service”

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Posted 6 years ago

Hi Ross, no worries and thanks for the great feedback - we'll get that booked in for you!

Posted 6 years ago

“Very easy to deal with, the ‘Geek’ was professional, knowledgeable and personable. It didn’t matter that I had limited computer skills. Great service, I would highly recommend your company.”

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Posted 6 years ago

Thanks for the great feedback Pamela, anytime!

Posted 6 years ago

“The technician I spoke with quickly analysed the problem and fixed it within 20 minutes. My computer went from walking-dead to back-in-business in double quick time. I was impressed.”

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Posted 6 years ago

Hi Tim, thanks for the great feedback, glad we got you back up and running!

Posted 6 years ago

“Dealing with Dan was a pleasure and his performance was excellent.”

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Posted 6 years ago

Thanks for the great feedback Geoffrey! Will pass this onto Dan

Posted 6 years ago

Thanks for the great feedback Geoffrey! Will pass this onto Dan

Posted 6 years ago

Thanks for the great feedback Geoffrey! Will pass this onto Dan

Posted 6 years ago

“Despite the Covid-19 lockdown - which I expect has increased demand - the service response was quick, the advice was good (fixed the problem), as was the assurance that further help was available should the fix not work. Well done, Geeks on Wheels”

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Posted 6 years ago

Thanks for the great feedback, yes we've been busy but with a great team we were able to adjust to demand quickly. Glad you had a good experience!

Posted 6 years ago

“It was great to sort out the problems with my computer and my iPhone, and Val was very good at explaining things to me. Thanks again Val.”

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Posted 6 years ago

No worries and thanks for the great feedback, anytime!

Posted 6 years ago

“I found Val to be very professional and courteous. It was a great relief to be able to sort the problems out on my computer”

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Posted 6 years ago

No problem, anytime!

Posted 6 years ago

“The first guy I spoke to was great. Ryan the tech guy was outstanding. He went out of his way to help me. I really appreciate all the help I received.”

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Posted 6 years ago

Thanks for the great feedback Chris, glad you had a great experience!

Posted 6 years ago

“Always great to work with. Never feel like a stupid non techo! Thanks Geeks on Wheels.”

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Posted 6 years ago

No worries Margaret, anytime! Will pass this feedback onto Phil

Posted 6 years ago

“Thanks Julian for your excellent knowledgeable help.”

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Posted 6 years ago

Thanks for the feedback Leonie, we're really sorry things didn't go as planned initially with Val but glad Julian got you sorted in the end.

Posted 6 years ago

“Unbelievable waste of by Val who did not have any idea how to solve my issue, talked in circles and tried to get away without solving it, hoping I would not realise. Julian took over in a follow up call and was great. But one star to Geeks on Wheels for employing someone like Val.”

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Posted 6 years ago

“very satisfied with service”

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Posted 6 years ago

Thanks Alice!

Posted 6 years ago

“Armon was amazing! Very efficient. Thank you!”

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Posted 6 years ago

No worries Elizabeth, anytime! Will pass this onto Armon

Posted 6 years ago

“Outstanding service - clear and competent step by step diagnosis and solution-finding process. Fully engaged throughout - a great partnering interaction. GJ solved a huge crisis - and enabled my international work to continue. I am extremely grateful to have this great service so accessible and practical. I have signed up for their hot-line service.”

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Posted 6 years ago

Thanks for the great feedback, will pass this onto GJ! Enjoy using the Geek Hotline!

Posted 6 years ago

“I wrote a review earlier, very scathing of this service. I received my laptop back from a replacement hard drive that GoW recommended. The keyboard malfunctioned as a result of cleaner fluid leaking into the laptop keyboard. This was diagnosed 2 days later. Was not impressed that GoW did not offer to fix it but recommended a new keyboard as my best option meantime. After contact with GoW senior people after they read my original review. the matter was resolved quickly and I was refunded what i paid for the keyboard. Thank you GoW.”

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Posted 6 years ago

No worries Mike, sorry things didn't go as smoothly as intended first time around but glad we go it sorted in the end 👍

Posted 6 years ago

“I greatly appreciated the professional advice and efficient service I was given to resolve my laptop issue.”

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Posted 6 years ago

Thanks for the feedback!

Posted 6 years ago

“Jacob was great Thank -you”

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Posted 6 years ago

No worries Bernadette, anytime!

Posted 6 years ago

“Very prompt and professional service”

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Posted 6 years ago

Thanks for the feedback Jansen, anytime!

Posted 6 years ago

“Scott was very helpful in removing antivirus from one laptop to another remotely. Fantastic service, would recommend”

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Posted 6 years ago

Thanks Darren, anytime!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,577 reviews