Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,577 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely calm friendly voice . Very helpful and fixed my problem in a timely manner . Gave me clear instructions and was very helpful . Solution focused and very experienced . Enjoyed his service”

Helpful Report

Posted 6 years ago

Thanks Faith, lovely to hear that our Geeks were so calm and friendly

Posted 6 years ago

“Fantastic service, easy to talk to and able to understand my lack of knowledge. Thanks guys.”

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Posted 6 years ago

Hi Tony, thanks for your lovely feedback

Posted 6 years ago

“A very professional but user-friendly service. Patient and clear with instructions”

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Posted 6 years ago

Thanks John, great to hear this

Posted 6 years ago

“Friendly and prompt service with the solution to a long-lasting problem.”

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Posted 6 years ago

Happy to help out anytime Christine, thanks for the 5 star review!

Posted 6 years ago

“Great service. Thank you AndyH.”

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Posted 6 years ago

Thanks Jacob, wonderful to hear that about Andy H

Posted 6 years ago

“Prompt, efficient and friendly service. Very helpful and informative”

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Posted 6 years ago

Thanks Claire, happy to help!

Posted 6 years ago

“I have had a lot of remote help through the years and these GEEKS are onto it. Paul that helped me was pro and onto it, the best company I have used. I run my own small business so , do know about service and being a geek, though a fishing geek :). Cheers Stu”

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Posted 6 years ago

Wow thanks for the great feedback Stu! Will pass this onto Paul 👍

Posted 6 years ago

“Very prompt and available service. Issue with printer solved well.”

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Posted 6 years ago

Thanks Peter, anytime!

Posted 6 years ago

“Service from Dan has been helpful and timely, very happy date.”

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Posted 6 years ago

Thanks Chrissie, anytime!

Posted 6 years ago

“Ryan was a very pleasant person happy with service as usual .”

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Posted 6 years ago

No worries Judith, thanks for the feedback!

Posted 6 years ago

“With the exception of only once, all the experiences I hav had with Geeks on Wheels has been totally brilliant. Thank U very much for solving my problems, which sometimes were only simple, but always done with a smile :)”

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Posted 6 years ago

Thanks for the great feedback Christine, happy to help 😁

Posted 6 years ago

“Great service on a Saturday, and i have now learnt how to access emails having changed a password in error on my wife's ipad.”

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Posted 6 years ago

No problem Stephen, anytime!

Posted 6 years ago

“I find GoW consistently helpful and good to deal with - I don't get that uneasy 'am I being gamed?' feeling that some techies provoke! Definitely recommended.”

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Posted 6 years ago

Thanks for the great feedback Megan!

Posted 6 years ago

“Baxter attented via phone and he was just awesome. He was very patient and understanding with me because I hate dealing with phones and computers thanks Baxter from Wellington!”

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Posted 6 years ago

Thanks Gina! Will pass this great feedback onto your technician 👍

Posted 6 years ago

“For a person who hates printers, I think PailB did a fantastlic job on resolving and fixing my printer issue.”

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Posted 6 years ago

Thanks Ralph, will pass this onto Paul!

Posted 6 years ago

“Scott was very patient and helpful, sorted out my mail on iMac and macbook hooray.”

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Posted 6 years ago

No worries Sue, anytime 👍

Posted 6 years ago

“Hi there, well after a slow start actually getting the laptop from Christchurch the final product is really nice and so much like my other laptop that it is easy to use and find my way around. All the technicians/employees I dealt with were unfailingly kind and helpful, even though I was angry at the delay, for which I do apologise. I guess being in lockdown for 3 weeks and then 10 days without a laptop to keep in touch with family and friends both here in NZ and overseas made me very impatient. I am sorry. Thank you all for your help and of course I will use in the future. Kind regards Julie”

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Posted 6 years ago

No problem Julie, sorry for the delay. Happy to help and thanks for the great feedback!

Posted 6 years ago

“Thanks to the whole team at Geeks on Wheels I am up and running. Always quick to respond to help me sort out my problems. With Anydesk and a friendly attitude we got there. :)”

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Posted 6 years ago

Thanks for the great feedback Leanne, Anydesk is so useful in times like these!

Posted 6 years ago

“i was thrilled they were able to transfer all my data from my dead laptop, including the screensaver, and deliver it to me all set up for my internet access and email, and to my printer!”

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Posted 6 years ago

No worries Rennie, happy to help! Enjoy your new laptop!

Posted 6 years ago

“Brilliant friendly and efficient service. Many thanks”

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Posted 6 years ago

Thanks Trish, anytime!

Posted 6 years ago

Geeks on Wheels is rated 4.8 based on 7,577 reviews