Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,573 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, fast and friendly. Appreciate the thorough explanation and patience answering my questions. Would defo use Geeks on Wheels again and recommend without hesitation!”

Helpful Report

Posted 5 years ago

Hi Robin, it is wonderful to hear you had such a great experience with Geeks on Wheels. Thanks for letting us know!

Posted 5 years ago

“Excellent as usual. Quality service”

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Posted 5 years ago

Thanks for the 5 stars Adrian!

Posted 5 years ago

“I enjoyed meeting GJ today and I am delighted with the work carried out.”

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Posted 5 years ago

Thank-you Yvonne, great to hear GJ was so good!

Posted 5 years ago

“Ryan was most efficient & knowledgeable. I found he was most happy to explain and provide solutions”

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Posted 5 years ago

Thanks for the 5 stars for Ryan!

Posted 5 years ago

“I'm disappointed with you this time around. Have already filled in a survey and would be pleased if you could let me know if you have received have it thank you”

Helpful Report

Posted 5 years ago

Hi Doris, I am very sorry to hear this, your survey was forwarded to a Manager, sometimes this process can take a while as we get such a large volume of these daily. I understand Peter has been in touch with you since

Posted 5 years ago

“Dan was very helpful and never made me feel like a silly old lady who couldn’t work out her password. He offered to do any more computer related jobs as the initial one did not take much time. Very impressed.”

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Posted 5 years ago

Thanks Adrienne! Lovely review about Dan, yes we do like to ensure we fix as much as possible when the job is not very long

Posted 5 years ago

“very personable,excellent communication, very helpful at sorting a number of problems for us. would recommend him any time”

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Posted 5 years ago

Thanks Tony, wonderful to hear our team doing such a great job!

Posted 5 years ago

“Jacob continues to provide a considered speedy, helpful and knowledgeable service. Always courteous, clear and informative. A pleasure!”

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Posted 5 years ago

Hi Barnaby, so good to hear such positive reviews about Jacob, thank-you

Posted 5 years ago

“Manny fixed my printer problem as well as cleaning up the computer. He is very professional and a pleasure to deal with”

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Posted 5 years ago

Thanks Malcolm! Great to see that Manny was so good to deal with

Posted 5 years ago

“Dexter carried out our request to our complete satisfaction - the usual password complication which he solved most effectively. He is a credit to your Company - very polite -well mannered and a delightful young man. We will certainly use your services again if neccessary.”

Helpful Report

Posted 5 years ago

Thank-you Tony, that is wonderful to hear!

Posted 5 years ago

“Hi Christoff was very professional. He explained things in a straight forward way. He answered all my questions and showed me other things on my laptop. He was patient even when I talked over him. Thanks”

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Posted 5 years ago

Thank-you Allie, pleased that Christoff was able to help and be so patient and professional with you

Posted 5 years ago

“Paul B was great, very polite and friendly, clearly knowledgeable and efficent too.”

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Posted 5 years ago

Thanks Katie, great to hear that Paul was so polite, friendly, efficient and knowledgeable

Posted 5 years ago

“arrived 25 minutes late -- billed for whole hour when only received 35 minutes service -- pushed to receive Geek hotline membership while time pressured thus spending money didn't really need to spend”

Helpful Report

Posted 5 years ago

Really sorry to hear this, it does not sound like the standard we expect from our team. A manager will be in touch to discuss this further

Posted 5 years ago

“Very pleased this morning with services. Especially as he was dealing with a computer dinasour.”

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Posted 5 years ago

Thanks for your review! Great to hear we did so well

Posted 5 years ago

“Very pleased this morning. Especially as he was dealing with a computer dinasour. Thank you.”

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Posted 5 years ago

Thanks Richard! All part of what we love to do!

Posted 5 years ago

“Very patient, clear and helpful, thank you :-)”

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Posted 5 years ago

Thank-you for leaving a 5 star review, great that our team were so helpful for you

Posted 5 years ago

“very helpful”

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Posted 5 years ago

Thanks Tim, great to hear

Posted 5 years ago

“Very good to deal with. Explain things in your language and polite and reliable.”

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Posted 5 years ago

Thanks for leaving us a great review Andrew!

Posted 5 years ago

“Very helpful,& pleasant personality.”

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Posted 5 years ago

Thank-you Bill, wonderful to hear

Posted 5 years ago

“Armon was very professional, found the root cause of the problem quickly and rectified the problem in good time. Excellent job.”

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Posted 5 years ago

Hi Gary, great to hear that Armon did such a good job!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,573 reviews