Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,573 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Julian was excellent. Turned up on time, sorted the issue, and was very sociable. Happy to recommend him to anyone”

Helpful Report

Posted 5 years ago

Thanks Anonymous! Will pass this onto Julian. Remember to tell your friends/family to mention your name when booking to receive a credit!

Posted 5 years ago

“Excellent. A great help to set up Laptop. Friendly and easy to understand...”

Helpful Report

Posted 5 years ago

Thanks Natalie, no problem! Enjoy your new laptop!

Posted 5 years ago

“Excellent service, fast and knowledgeable, computer now working perfectly.”

Helpful Report

Posted 5 years ago

Thats great Jason, thanks for the feedback, glad we could help!

Posted 5 years ago

“Geeks went out their way to assist in spite of COVID lockdown. They contacted me both by Zoom and phone to clarify issues. Finally, they dropped the iPad off on their way home, even though it was late FRIDAY afternoon. Well worth calling on Geeks. Im very satisfied.”

Helpful Report

Posted 5 years ago

No worries Terry, anytime! Stay safe out there!

Posted 5 years ago

“Job well done.”

Helpful Report

Posted 5 years ago

Thanks Steve!

Posted 5 years ago

“My settings where changed .Now my email will not work I phoned them 2x about this no response Eventually a remote person contacted . I had paid $195 for the Tech person to come to the home . He got very impatient with me.I terminated the call due to been ver upset by his tone . I will never use them again”

Helpful Report

Posted 5 years ago

Really sorry to hear about this Anonymous, looks like you've got a follow up appointment booked in for tomorrow, we'll be sure to get everything sorted for you!

Posted 5 years ago

“As return customers. We thank you Andy and Jayden for your help and expertise. We are more than satisfied with the friendly, relaxed service of the these two IT technicians. Excellent people skills and knowledge. We will only use Geeks On Wheels. Cheers.”

Helpful Report

Posted 5 years ago

Wow thanks for the great feedback Christina! Will definitely pass this onto Andy and Jayden!

Posted 5 years ago

“Excellent as always”

Helpful Report

Posted 5 years ago

Thanks Paddy, anytime!

Posted 5 years ago

“Andy was prompt, friendly and had a very good knowledge of how to fix the problem. He also made very good recommendations to get the best out of my PC. Excellent customer service would highly recommend.”

Helpful Report

Posted 5 years ago

Thanks Rohan! Will pass this onto Andy! Remember to tell any friends and family that you recommend us to, to mention your name when booking so you receive a credit!

Posted 5 years ago

“Very helpful”

Helpful Report

Posted 5 years ago

Thanks!

Posted 5 years ago

“A relaxed worker who took time to sort out the issues, and replace the offending tool. Then a quick fix on other issue.”

Helpful Report

Posted 5 years ago

Thanks for the feedback Stuart, anytime!

Posted 5 years ago

“Dexter did a great job”

Helpful Report

Posted 5 years ago

Thanks Cameron, will pass this onto Dexter!

Posted 5 years ago

“Excellent service.”

Helpful Report

Posted 5 years ago

Thanks Peter!

Posted 5 years ago

“chris was excellent explained everything clearly polite I would ask for chris again. my husband Robert is looking at getting Chris back at some stage to set up scanning regards Jenny noyer”

Helpful Report

Posted 5 years ago

Thanks Jenny, no worries! Look forward to helping Robert soon!

Posted 5 years ago

“quick, efficient, approachable, no patronising crap!”

Helpful Report

Posted 5 years ago

No worries, anytime!

Posted 5 years ago

“What a knowledgeable and friendly service. Have already recommended “Geeks on Wheels” to family and friends. Thank you.”

Helpful Report

Posted 5 years ago

Thank-you Sue! Fantastic to hear!

Posted 5 years ago

“SamS was my technician. He provided full information on what was needed and phoned to discuss a problem before going ahead. Returned both laptops before due back and both were set up and organised. Then ran through and connected it at home. Fantastic service - thoroughly recommend Geeks and SamS. Thank you!”

Helpful Report

Posted 5 years ago

Thanks for your review Katherine! Great that Sam was so fantastic to deal with!

Posted 5 years ago

“Very impressed with Scott,he was easy to converse with plus his explanation of what had happened and what was required to fix the problem was easy to understand.”

Helpful Report

Posted 5 years ago

Thanks Kevin. great to hear that Scott looked after you so well

Posted 5 years ago

“Your tec Andy , worked on my computer today fixing the mistakes that were made by your tec Derek on the 28th April , After being around 8 years with you I am not happy being charged again ie twice for the same job . This is the first time that you Have Not Guaranteed your work over this time.”

Helpful Report

Posted 5 years ago

Hi Rob, glad to hear that we did manage to resolve your issues without any extra charges in the end. Pleased you bought this issue to our attention so that we could make it right for you.

Posted 5 years ago

“Good work done over the phone while on lock down.”

Helpful Report

Posted 5 years ago

Hi Rob, thanks for bringing this to our attention, we understand this has now been resolved for you as per your latest review.

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,573 reviews