Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,577 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,577 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great door-to-door service, good communication, job well done”

Helpful Report

Posted 5 years ago

Thanks very much!

Posted 5 years ago

“Very pleasant serviceman who helped us choose PC to suit our needs.”

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Posted 5 years ago

Thanks Grant, glad you had a great experience! Enjoy your new PC!

Posted 5 years ago

“Paul came and set up our wifi system through out the house and then spent the rest of the time, educating and upskilling us on how we could use our devices more effectively by creating shortcuts etc.. highly recommend Geeks on Wheels”

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Posted 5 years ago

Thanks for the feedback Craig, will pass this onto Paul! Remember to tell whoever you recommend us to, to give us your name when booking and you'll receive a credit!

Posted 5 years ago

“Manny was very helpfully and updated all my devices. I'm very happy with the service he provided.”

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Posted 5 years ago

Thanks for the feedback Marian, glad you had a great experience!

Posted 5 years ago

“I am very satisfied with the service. Jacob is a clever and courteous young man and a real asset to your company.”

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Posted 5 years ago

Thanks Didrik! Will pass this onto Jacob!

Posted 5 years ago

“Arrived at stated time and worked efficiently and quickly.”

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Posted 5 years ago

Thanks David!

Posted 5 years ago

“Reset settings Follow up from last job done under quarantine . Job done and checked workmanship up to std .”

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Posted 5 years ago

Thanks for the feedback Anonymous 👍

Posted 5 years ago

“excellent service, responsive and good communication AND the problem got solved”

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Posted 5 years ago

Thanks for the feedback Shenagh!

Posted 5 years ago

“Very good service thank you”

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Posted 5 years ago

Thanks Erica, anytime!

Posted 5 years ago

“Good communication, came early, explained everything, provided options, made recommendations... all good”

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Posted 5 years ago

Thanks for the feedback Steve, and thanks for letting us come early!

Posted 5 years ago

“Excellent advice from Julian, prompt service, would definitely call Geeks on Wheels again for anything IT”

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Posted 5 years ago

Thanks Barbara! Will pass this onto Julian

Posted 5 years ago

“Reuben was very helpful. He was on-time, polite, and personable. He offered solutions to the issue and used plain easy to understand language.”

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Posted 5 years ago

Thanks for the feedback! Will pass this onto Reuben

Posted 5 years ago

“Such a great service - prompt and helpful. Problem solved all my computer and network issues. Didn't have to wait days and days for a booking and Brian was so friendly and sincere- we couldn't have asked for better. Very happy thank you.”

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Posted 5 years ago

Wow thanks for the great feedback Jill! Will this onto Brian 👍

Posted 5 years ago

“Amazing service. Did everything they could to solve our problem. Dan was friendly, courteous and didn't overload us with jargon. Explained what the problems were and how he would solve them. We keep returning to Geeks on Wheels because they do a great job. Thanks once again guys.”

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Posted 5 years ago

Thats awesome thanks for the great feedback - we take not using jargon very seriously so its great to see you appreciate it too! Will pass this onto to Dan 👍

Posted 5 years ago

“the technician was on time, but the completed job was not what was requested. We got another company to resolve the issues we were having.”

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Posted 5 years ago

Hi there, sorry to hear about this, that's obviously not the experience we expect. Our GM will be in touch directly to find out more and see what we can do to resolve the situation.

Posted 5 years ago

“Unsure why it took so long - the job was to reinstall Windows, and took 1.5 hours - but they had my computer for a whole week, and I had to call them for an update. Service was acceptable, my issue was resolved.”

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Posted 5 years ago

Hi Fiona, sorry to hear about the delay and lack of communication. Our workshop is swapped right now with the increased demand to do non-contact pick ups and work offsite. I do apologise for the lack of good communication however, there is no excuse for that and we will strive to do much better in future. Thanks for your feedback though!

Posted 5 years ago

“Armon was very helpful throughout the whole process. He came today to setup and seemed to know what he was doing - proof will be when I unleash myself! Delightful person to have in my home”

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Posted 5 years ago

Thanks Brian, appreciate the great feedback, will pass this onto Brian. Enjoy your new system and good luck!

Posted 5 years ago

“Efficient and well able to fix my problem. Most impressive.”

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Posted 5 years ago

Thanks Owen, anytime!

Posted 5 years ago

“Very good service. Reuben was very polite and personable. He spoke about my computer issues in a language that I could understand without talking down to me. He was very helpful, offered good solutions, and ultimately solved the problem.”

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Posted 5 years ago

“Pretty well all sorted thank you”

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Posted 5 years ago

Thanks Anonymous!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,577 reviews