Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,571 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,571 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service. Recommend to one and all. Cheers.”

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Posted 5 years ago

Thanks Anonymous! 👍

Posted 5 years ago

“Very impressed with the service today”

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Posted 5 years ago

Thanks Stella, anytime! 😁

Posted 5 years ago

Thanks Stella, anytime!

Posted 5 years ago

“First rate service. Polite efficient and friendly. Superb service”

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Posted 5 years ago

Thanks Raewyn, anytime!

Posted 5 years ago

“John Paul is an excellent ambassador for Geek Computers. He is very friendly kindly and explained the pros and cons of a particular course of action. In our case, he said the cost of an item for $500 was not good value in our situation and suggested a simple solution of pulling out a cable which gave access to the internet. We were trying to stop unlimited and late use of the internet”

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Posted 5 years ago

Thanks for the feedback Mike, glad JP found you a more cost effective solution 👍

Posted 5 years ago

“I booked GOW to No 1 job stop screen on TV freezing. I aksed for an electrician. No 2 job was to set my pass words on Lenovo for bank The laptop needed attn from earlhy in the morning discussed when he arrived. I asked him if he was an electrician and he said he was a technician. I had particularly asked for a electrician. Dan did not touch the TV as all he talked the hind legs off a donkey and was very nice but didn't do anything for the TV. He sat on the couch and I asked why and he said he was waiting for the TV to freeze. TV did not freeze like that,. always in the evening and I turned off the plus from the wall and on the computer as well waited then reconnected. It was freezing more frequently in the last month. After he reset words on laptop, I couldn't get on line so rang the Bank,they helped me excellent service, new passwords. What are docos , I don't have aps. He can say what he likes the fact remains he did nothing to fix the issue and he never touched the TV at all. He did nothing. I am not well pleased . I f he was satisfied with his work, he has a very low standard , unsatisfactory work ethic. I want someone who knows what they are doing. Angela AH”

Helpful Report

Posted 5 years ago

Hi Angela, sorry to hear about you're experience. We're listening back to the booking calls to try and workout what went wrong when it comes to the communication about wanting an electrician. We're surprised to hear that you were expecting an electrician, because that's not what we do. I can also see that the appointment was already discounted right down to the minimum to cover the cost of us servicing your computer only. So don't worry, you didn't pay anything for the time our Geek was onsite looking at your TV, and this appears to have been dealt with at the time.

Posted 5 years ago

“Sanju was punctual, polite, friendly and highly knowledgeable.”

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Posted 5 years ago

Thanks for the feedback Kay! Will pass along to Sanju

Posted 5 years ago

“Thank you for the fantastic service I Really appreciate all the help in the work you did on my computer”

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Posted 5 years ago

No worries Daryl, anytime!

Posted 5 years ago

“James did a great job fixing our computer/printer, was polite and we would highly recommend him.”

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Posted 5 years ago

Thanks Anne, if you do recommend him, don't forget to tell whoever you recommend us to, to give your name when booking so you receive a credit!

Posted 5 years ago

“The two technicians who called in answer to my problems were sympathetic to my very limited knowledge, and their explanations and advice were in terms I could understand, Very good value. Jeff Beaumont”

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Posted 5 years ago

Thanks Jeff, 2 techs for the price of one this time!

Posted 5 years ago

“great fast sorting out our problem”

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Posted 5 years ago

Thanks Jill, anytime!

Posted 5 years ago

“Sanju arrived on time and provided an excellent service. He explained everything he was doing and made me feel very comfortable with asking questions. This is my first experience with Geeks On Wheels and if I need IT help again they will be my first choice.”

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Posted 5 years ago

Wow, thanks for the great feedback Richard! Will definitely pass onto to Sanju 👍

Posted 5 years ago

“Good communication explained work completed and answered all questions, good use of time and easy to deal with during visit.”

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Posted 5 years ago

Thanks Paul, anytime!

Posted 5 years ago

“Sam was right on time and sorted a number of issues very efficiently. Supplied wife with new computer and set it up. Explained what he was doing as he went. Excellent service.”

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Posted 5 years ago

Thanks for the feedback, much appreciated 👍 Hope you enjoy your new computer!

Posted 5 years ago

“Excellent service. On time and professional. Will definitely use Geeks again.”

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Posted 5 years ago

Thanks for the feedback Liz! We look forward to seeing you again 👍

Posted 5 years ago

“Very pleasant serviceman, achieved all I wanted done very professionally. Now have a computer I can use again. Thanks GOW. Great service.”

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Posted 5 years ago

No worries Robin, glad you're back up and running again!

Posted 5 years ago

“Vey efficient and knowledgable.”

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Posted 5 years ago

Thanks for Mike, much appreciated 👍

Posted 5 years ago

“Scott was a very nice polite man .he work diligently to address and repair my problems. I was very satisfied with the service he gave me . Many thanks Scott B”

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Posted 5 years ago

Thanks for the feedback Rae!

Posted 5 years ago

“andy was my techniian . he arrived on time and completed the tasks. my system was to be temporary relocated due to reconstruction on site. i had arrangd for him to retun and reset the computer etc when the work was completed. unfortunately wthcovid 19 lockdown this work will not b completed until early june. lanterninsurance has appoved the restoration of my sytems when they have completed the job. i hope that andy wil return to complete the task.”

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Posted 5 years ago

Hi Anne, we'll do our best to make Andy available for you but if he can't make it, he'll certainly be able to hand things over to the technician that does support you 👍

Posted 5 years ago

“Booking good and easy and the person was very pleasant. GJ was very good explained things so you could understand and a very nice young man.”

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Posted 5 years ago

Thanks Dorothy, glad you had a good experience!

Posted 5 years ago

“Dexter visited my home & tried to resolve the problem of my lack of wifi connection by contacting Vodafone then & there. Because of Lockdown Dexter had to inform me that nothing further could be done at that time. Since then the Vodafone case manager arranged for their technician to visit my house & when he did Wifi was restored. / Kind regards, hilda”

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Posted 5 years ago

Thats great to hear Hilda, glad you're back up and running now!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,571 reviews