Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,571 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,571 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Absolutely delighted with the service. Philip always turned up on time and was extremely knowledgeable, professional and patient. Definitely recommend Geeks on Wheels!”

Helpful Report

Posted 5 years ago

Wow thanks for the great feedback Sue! Will pass this onto Philip 👍

Posted 5 years ago

Thanks for the feedback Sue! Don't forget to tell whoever you recommend us to, to give us your name when booking and you'll receive a credit!

Posted 5 years ago

“As always we love you guys. Your techs are very helpful and pleasant to deal with.”

Helpful Report

Posted 5 years ago

Thanks Neal, anytime!

Posted 5 years ago

“Technician arrived perfectly on time;very polite,well presented and fully briefed on work requested so began immediately and his work and attention to detail was extremely professional. A job well done,carried out by a very conscientious and enthusiastic employee, Many thanks to GJ!”

Helpful Report

Posted 5 years ago

Wow! Thanks for the great feedback, much appreciated! Will pass this onto GJ 👍

Posted 5 years ago

“Efficient friendly service”

Helpful Report

Posted 5 years ago

Thanks Robbie, anytime!

Posted 5 years ago

“Timely appointment and job completion.... Thank you again Phillip”

Helpful Report

Posted 5 years ago

No worries Tony, anytime!

Posted 5 years ago

“I am a subscriber to Geeks Hotline. I called for help, to be told that someone would call me back. That was several days ago, and no one had rung until I renewed my subscription this morning.It has been frustrating over the past year to wait around for a call back, and the answering service cannot advise how long the phone back will be.”

Helpful Report

Posted 5 years ago

Hi Graeme, thanks for the feedback. Really sorry to hear about this experience, our GHL has been so busy for a very long time now and of course Covid-19 hasn't helped either with an increase in demand on remote support. We're doing our best to get to calls as quickly as we can and increasing capacity too. Wait times should be back to more normal levels in the next week or two.

Posted 5 years ago

“James was polite and efficient. I was most impressed. A credit to the company.”

Helpful Report

Posted 5 years ago

Thanks Gordon, we like James too! (not that we're biased for anything 🙈)

Posted 5 years ago

“Serviceman Sanju solved in minutes a modem/router connection problem which we had been struggling with for hours.”

Helpful Report

Posted 5 years ago

No worries Gary, anytime!

Posted 5 years ago

“Jayden undertook a thorough check of my computer and helped me to understand several things that I was having difficulty with. He was a pleasant young man and most helpful.”

Helpful Report

Posted 5 years ago

Hi Pauline, thanks for the great feedback! Will pass this onto Jayden

Posted 5 years ago

“Very efficient and friendly technician.”

Helpful Report

Posted 5 years ago

Thanks for the feedback Graeme!

Posted 5 years ago

“Excellent work, great customer service and advice provided by Andy”

Helpful Report

Posted 5 years ago

Thanks Rohan, glad you had a great experience!

Posted 5 years ago

“paul is focused on solving the problem for his client and takes that extra step making sure all problems are solved. he spent many hours upgrading my damaged computer and sorted extra items for me as well.”

Helpful Report

Posted 5 years ago

Thanks for the feedback Ella, great to hear about your experience with Paul!

Posted 5 years ago

“Loved the remote service. So helpful. Thankyou for your professional service!”

Helpful Report

Posted 5 years ago

No worries Nicole, anytime!

Posted 5 years ago

“Manny provided a quick solution and fix for our issue. Thank!”

Helpful Report

Posted 5 years ago

Thanks for the feedback!

Posted 5 years ago

“Great door-to-door service, good communication, job well done”

Helpful Report

Posted 5 years ago

Thanks very much!

Posted 5 years ago

“Very pleasant serviceman who helped us choose PC to suit our needs.”

Helpful Report

Posted 5 years ago

Thanks Grant, glad you had a great experience! Enjoy your new PC!

Posted 5 years ago

“Paul came and set up our wifi system through out the house and then spent the rest of the time, educating and upskilling us on how we could use our devices more effectively by creating shortcuts etc.. highly recommend Geeks on Wheels”

Helpful Report

Posted 5 years ago

Thanks for the feedback Craig, will pass this onto Paul! Remember to tell whoever you recommend us to, to give us your name when booking and you'll receive a credit!

Posted 5 years ago

“Manny was very helpfully and updated all my devices. I'm very happy with the service he provided.”

Helpful Report

Posted 5 years ago

Thanks for the feedback Marian, glad you had a great experience!

Posted 5 years ago

“I am very satisfied with the service. Jacob is a clever and courteous young man and a real asset to your company.”

Helpful Report

Posted 5 years ago

Thanks Didrik! Will pass this onto Jacob!

Posted 5 years ago

“Arrived at stated time and worked efficiently and quickly.”

Helpful Report

Posted 5 years ago

Thanks David!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,571 reviews