Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,053 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ben was courteous and polite at all times. He listened and tried as far as possible to explain everything he was doing. Unfortunately, the first visit did not achieve the result we required for but he came again and quickly sorted out the issues. I would thoroughly recommend Ben's work, and his pleasant approach made it a lot easier for someone who is not computer literate. With thanks, Alice Paul”

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Posted 1 year ago

Hi Alice, thank you for your 5-star review! We're so pleased that our technician Ben was persistent in remedying your tech troubles. It's important to us that we persevere when stubborn tech shows it's face! We will make sure to share your kind words with Ben. Thanks again!

Posted 1 year ago

“The service was excellent, very helpful, Keeped intouch time wise very pleasant”

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Posted 1 year ago

Hi Lynne, thank you for your 5-star review and your very kind words. It's awesome to hear that your recent experience with our service hit the mark on some of our key goals! Thanks again, your feedback means a lot!

Posted 1 year ago

“Laptop was setup just how I wanted it, the service person was very pleasant and easy to follow what he was explaining”

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Posted 1 year ago

Hello! Thank you for your 5-star review! Before diving into your tech needs, we want to make sure that we really listen to what you're looking for! So, we're very pleased to hear that your technician not only did this but also explained the process so you felt more confident with your tech going forward. Thanks again!

Posted 1 year ago

“Thank you Chris for your prompt and great help to get our computer and mobile phones cleaned and checked after a Scam. Great job. Merv and Heather Hoe”

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Posted 1 year ago

Hi Merv and Heather, thank you for your 5-star review. We're very sorry to hear you recently experienced a scam. At the best of times, these things can be extremely frustrating and inconvenient. So, we're more than pleased that our technician Chris was able to swiftly check and clean everything up. Thanks again for your kind words.

Posted 1 year ago

“Alex, Was very good listener for all my requests and was very oblyging.”

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Posted 1 year ago

Hi Colleen, it's important to us that our technicians not only fix your tech, but actually take the time to listen to your needs before getting started! So we're chuffed to learn that Alex accommodated to this! Thank you for your 5-star review!

Posted 1 year ago

“Fantastic service. Turned up on time, and solved the problem in under an hour. Thanks so much!”

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Posted 1 year ago

Hi D'arcy! Thank you for your 5-star review and kind words. Awesome to hear you found our service to be both prompt and efficient! Thanks again.

Posted 1 year ago

“Always a problem solved with Jacob, such a pleasure to know that everything will be sorted with out any hassles. We would rcommend Geeks on Wheels to all who require assistance in these technical times.”

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Posted 1 year ago

Hi Jackie, thank you for your 5-star review and recommendation! We're so pleased to hear that you continue to find confidence in our service. It's equally awesome to learn that Jacob ensured the process was seamless and delivered the results you were hoping for! Thanks again.

Posted 1 year ago

“Prompt service”

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Posted 1 year ago

Hi John, awesome to hear you find our service to be timely and efficient. Thank you for your 5-star review!

Posted 1 year ago

“Excellent service and great staff”

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Posted 1 year ago

Hi Lesley, thank you kindly for you 5-star review! It's always gratifying to hear that we're continuing to provide a valuable service for our customers! Thanks again.

Posted 1 year ago

“ChrisK was very quick in identifying the cause of my glitches with my laptop and solved that while explaining what he was doing. He also checked a few other queries I had and his explanations were clear. I now feel competent to deal with minor problems of a similar nature, but would happily call him again if I get "tied up in knots"!”

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Posted 1 year ago

Hi Julie! Thank you for your 5-star review! It is very important to us that we not only resolve your tech issues but also leave you feeling more confident with your tech going forward. So, we're very proud to learn that Chris made sure this was the case for you! If you do end up tied in knots again, with frustrating and complex tech issues, we'd be more than happy to assist you again. Thanks again for your kind words!

Posted 1 year ago

“Kind, competent technician solved alll issues.”

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Posted 1 year ago

Thank you for your 5-star review! We're super glad to learn that your technician not only accommodated you but also adeptly resolved all of your technical challenges! Thanks again.

Posted 1 year ago

“A very pleasant young man who worked well and sorted outmy change of email.”

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Posted 1 year ago

Hi Marlene, thank you for your 5-star review! It's very rewarding to hear that we could assist you seamlessly in transitioning to a new email platform, and we're chuffed your experience was nothing short of positive! Thanks again!

Posted 1 year ago

“Very pleased with the service.”

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Posted 1 year ago

Hi Roland, thank you for your 5-star review and kind words!

Posted 1 year ago

“JackM contacted me to advise his arrival time. Explained what he needed to do and the reasons my e-mail address needed to change. Successfully transfered files from Xtra to outlook. Anwsered other queries I had in operating system”

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Posted 1 year ago

Hi Ray, thank you for your kind words and 5-star review. It's awesome to hear that Jack went above and beyond to ensure your experience with Geeks on Wheels was both accommodating and valuable. We'll be sure to pass on your review to him! Thanks again!

Posted 1 year ago

“Very pleased with the service. Patient, friendly and happy to help.”

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Posted 1 year ago

Hi Adrianne, thank you for your 5-star review! We're very pleased to hear that your recent interaction with our service reflects the high standards we aim to achieve! Thanks again.

Posted 1 year ago

“Buddy was really competent, quick and honest. He was friendly and a pretty decent fella.”

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Posted 1 year ago

Hi Steve, we're glad to hear you we're happy with our recent visit and found the technician to be competent, quick and honest. We'll be sure to pass on your feedback and hope to help in the future should you need it! Thanks again.

Posted 1 year ago

“Kit was patient and thorough, and a very pleasant person to deal with.”

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Posted 1 year ago

Hi Caroline, thank you for the five-star review, we're stoked to hear that you found Kit so good to deal with. We pride ourselves on not only fixing our customer's tech issues but also doing it in a personable and pleasant way. We hope to help you again in the future should you need it and will pass on your feedback to Kit!

Posted 1 year ago

“Vaughn came to my home, listened to my issues, fixed them. Explained what he was doing. Explained again when I didn't get it. I'm happy”

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Posted 1 year ago

Hi Bruce, we really appreciate the kind feedback. It's great to hear that Vaughan not only fixed your issues but took the time to explain things clearly! As long as you're happy, we're happy and we'll be sure to pass your feedback on. Thanks again!

Posted 1 year ago

“Prompt service, great communications and arrived on time. Very pleasant informative guy and explained everything as he went. Answered all questions Im not that computer literate and he was understanding. Couldn't fault the service. Would definately call again if needed. Would definately recommend to others.”

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Posted 1 year ago

Hi there, we really appreciate your kind words and glowing review. We always aim to take our customers to a better place with their technology after an appointment, so being understanding and explaining things in plain English is very important to us. It sounds like our technician did just that in your appointment which is great to hear. Thanks again for the feedback and recommendation!

Posted 1 year ago

“Geeks on wheels Invercargill, in particular Vivek, you are fabulous. You were very professional, polite, excellent at your job. You kept me fully up to date with what you were doing, gave me great advice. You solved my issues in a very short time when even my provider couldn't after spending hours on the phone with her. Karen Kemp”

Helpful Report

Posted 1 year ago

Hi Karen, we are glad to hear we got your issue solved! Thank you for the kind feedback and positive review, we will be sure to pass on your kind words to Vivek and hope to help you with any tech issues you may have in the future! Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,053 reviews