Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,053 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,053 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent. A pleasure to deal with and was able to help with a variety of issues.”

Helpful Report

Posted 1 year ago

Hi Phylippa! Thank you for your 5-star review and kind words. We're so pleased to hear you found our service valuable, and most importantly accommodating! We're just a call away should you need any tech help in the future. Thanks again!

Posted 1 year ago

“Excellent service”

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Posted 1 year ago

Hi there, many thanks for the awesome rating and kind review!

Posted 1 year ago

“Prompt service, fixed the problems with laptop in one go. Good explanation as to what was wrong and what I can do about it long term. Plus, Sashika was an interesting to talk with about Sri Lanka”

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Posted 1 year ago

Hi there, thank you for your 5-star review and positive feedback. We're stoked to hear Sashika not only fixed the problems but was able to offer some explanations and solutions as well as a good chat. We'll be sure to pass on your feedback, thanks again!

Posted 1 year ago

“Thanks AaronE for your Fantastic work today :-) Job completed and I learnt stuff as well.”

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Posted 1 year ago

Hi Anne, thanks for the great feedback and 5-star review, well be sure to let Aaron know. Great to hear that you were able to pick up some technical wisdom along the way, we love helping our customers learn a bit more about the technology they use every day. Thanks again!

Posted 1 year ago

“Pleasant, friendly, understandable help and education willingly given.”

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Posted 1 year ago

Hello! Thank you for your 5-star review! We're very pleased to hear you found our service accommodating and picked up some valuable tech know-how from your technician! Thanks again!

Posted 1 year ago

“Geeks are a pleasure to deal with. They're always pleasant and communicate well which is important to me. Also important to someone who finds technical matters a challenge, they explain clearly and make sure I understand. I find it so convenient and helpful to have Geeks who are reliable and pleasant, for technical support.”

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Posted 1 year ago

Hi Dianne, it's a pleasure to hear you continue to experience the same high quality of service each time you Book a Geek! This is something we aim to uphold, so we're pleased you are more than satisfied with the outcome of our visits. Thank you for your 5-star review and very kind words. We're just a call away should you need anymore tech assistance in the future!

Posted 1 year ago

“Jacob was very efficient setting up my new Brother printer, appreciated, Mike, Parnell”

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Posted 1 year ago

Hi Mike, we're pleased to hear that the set up of your new printer was a success, with thanks to our awesome technician Jacob! Happy printing, thanks again!

Posted 1 year ago

“The srevice today was the very best I've had in house. A brilliant technician. I did question a "call out fee" that I didn't know about and Paul was very nice to waver that for me. Ashvin's knowledge is great and manner is wonderful. A real pleasure to deal with him. I have been with Geeks probably for over 15 years or more and will once again buy any computers I need from Geeks everytime. Thanks for a great experience. jim crain sr retired USAF”

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Posted 1 year ago

Hi Jim! Thank you for your 5-star review and kind words! We're so pleased to hear our service has surpassed your expectations yet again, with big thanks to Ashvin and Paul! It's awesome to learn you remain a happy and loyal customer of Geeks on Wheels, and we're more than happy to continue assisting you with your tech needs in the future. Thanks again Jim!

Posted 1 year ago

“Absolutely amazing service. Our technician was very polite”

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Posted 1 year ago

Hi Lee, thank you for your kind words and 5-star review! Awesome to hear you found our service so valuable! We'll just be a call away should you need anymore tech help in the future! Thanks again.

Posted 1 year ago

“Really pleased with how Sam R solved all the laptop system problems I knew I had and some I didn't know about. I learned a lot and the visit was well worth it.”

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Posted 1 year ago

Hi Alison, this is great to hear! Ensuring you feel more confident with your technology than when we first arrived is a top priority for us. So we're chuffed to hear Sam was able to make sure of this! Thank you kindly for your 5-star review!

Posted 1 year ago

“Alex J visited me today an absolute gem , with such calm and kindness. I have had her before and she just seems very efficient. Thku again Alex J.🙌”

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Posted 1 year ago

Hi Sue, we really appreciate the wonderful feedback and will be sure to pass on your kind words to Alex. We're happy to be able to assist with your tech help needs with calmness and kindness and look forward to helping in the future!

Posted 1 year ago

“Vaughan was delightful. Arrived on time, fixed what was needed, and more I didn't know about. Very polite and friendly and would gladly have him back.”

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Posted 1 year ago

Hi Susan! Thank you for your 5-star review. We're so pleased you found your recent experience with our technician Vaughan so valuable. Thanks again, we'll be sure to pass along your kind words to him!

Posted 1 year ago

“Alex was very professional with excellent communication skills. Thorough, tolerant and helpful for clients that we're not technically inclined.”

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Posted 1 year ago

Hi Bruce, thank you for your 5-star review. It's important to us that we not only solve your tech issues, but also do so in a way that is somewhat understandable, so you feel more confident with your tech going forward! Thanks again, we'll be sure to share your kind words with Alex!

Posted 1 year ago

“My printer died. Best option was to buy and install a new printer. Delivered and installed within two days. All good.”

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Posted 1 year ago

Hi Richard, thank you for your 5-star review! We're glad to hear your back to printing with your brand new printer. Thanks again!

Posted 1 year ago

“Gave very clear and easy to understand advice. Was patient and willing to repeat information. A very useful and enjoyable meeting!”

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Posted 1 year ago

Hi Marian, we're so pleased that you found our service to be so valuable. We aim not just to fix your tech, but also to share our expertise in simple, understandable terms. It's important to us that we leave you feeling more confident with your technology. Thank you for your 5-star review!

Posted 1 year ago

“Amazing response time, same day booking made it very easy! Julian was very polite and professional. Highly recommend”

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Posted 1 year ago

Hi Jenny, awesome to learn that you found our service to be prompt and straightforward. Equally, we're chuffed that Julian made your experience with Geeks on Wheels so positive. Thank you for your 5-star review and your recommendation!

Posted 1 year ago

“Alex showed up and sorted out my monitors. Wish I'd called months ago! Friendly, convenient service. Thanks!”

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Posted 1 year ago

Hi Andy! We're so pleased our technician Alex was able to get your monitors up and running again. We're just a call away if you have anymore tech troubles in the future. Thank you for your 5-star review!

Posted 1 year ago

“The person who came to see me was very helpful”

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Posted 1 year ago

Hi Les, thank you for your 5-star review! We're proud to hear your technician produced the results you were after with your technology. Thanks again!

Posted 1 year ago

“Amazing service. Good communication about upcoming appointment and when the technician is on their way. Technician was friendly and efficient with time. Would recommend.”

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Posted 1 year ago

Hi Adi, thank you for your 5-star review and recommendation! Awesome to hear you found our service to be amazing, from the moment you booked until your appointment. This is the consistency we strive for! Thanks again!

Posted 1 year ago

“Great followup service”

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Posted 1 year ago

Hi John! Thank you for your 5-star review! Awesome to hear your follow up went well and you got the results you were after. Thanks again!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,053 reviews