Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,916 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Josh was very helpful and carefully advised”

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Posted 1 year ago

Hi John, we're happy to hear that Josh was able to help and appreciate the 5-star review!

Posted 1 year ago

“Very impressed with the professionalism and competence.”

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Posted 1 year ago

Hi Fenella, thank you for leaving us a 5-star review. We are glad to hear you found our technician professional and competent and we hope to help again in the future!

Posted 1 year ago

“Very helpful and very good at his job.”

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Posted 1 year ago

Hi Glenda, many thanks for the positive feedback and 5-star review!

Posted 1 year ago

“The day of tthe appointment Vaughan communicated he was on the way and the approximate time he would arrive. He completed the task requested and helped with questions and requests. I was thrilled with the service provided.”

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Posted 1 year ago

Hi Marjorie, thank you for the positive feedback and five-star review! We will be sure to let Vaughan know and are glad to hear that he was not only able to complete the task but could answer your queries too. Thanks again!

Posted 1 year ago

“Very efficient and experienced service by this team. Thanks for exceptional support once again.”

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Posted 1 year ago

Hi there, thank you for the 5-star review. We are always proud to hear when we've left a customer happy and hope we can provide support again in the future!

Posted 1 year ago

“Sam was a pleasure to deal with. He was clear and concise. He fixed our outlook problem and was extremely helpful with educating us re dropbox etc.”

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Posted 1 year ago

Thanks for your kind words Janeen and Ian! Awesome to hear Sam was able to sort your Outlook problem and go over some cloud storage solutions with you! Thanks again.

Posted 1 year ago

“Jesse was very helpful, understood my needs and explained everything very clearly”

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Posted 1 year ago

Thank you for your 5-star review Sheanagh! Happy to hear that Jesse was attuned to your tech needs and explained everything in a way that made sense! Thanks again.

Posted 1 year ago

“Sam did a great job. turned up on time ,was very polite and freindly and did a fantastic job setting my laptop up the way I like it.”

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Posted 1 year ago

Hi Ron thanks for your 5-star review! Awesome to hear Sam did such a great job setting up your laptop just the way you like it! We're also pleased he was able to make your experience so positive with his polite and friendly demeanour. Thanks again!

Posted 1 year ago

“Great communication and very helpful technician. Would highly recommend and use them again.”

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Posted 1 year ago

Hi Raewyn, thank you for your 5-star review and recommendation! Awesome to hear your technician accommodated your tech needs so well!

Posted 1 year ago

“guys are very pleasant and helpful and explain anything i don't understand”

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Posted 1 year ago

Awesome to hear you find our service so accomodating and valuable! Thank you for your kind words and 5-star review Jill!

Posted 1 year ago

“I found Justin a very pleasant, kind and understanding person, giving the best of service required. He understood my circumstances due to my memory circumstances when needing to take in new information etc.His help in choosing of my new computer with the needs was beyond in what I expected. Taking my old computer away to me accessed then finding the problem being a virus, was actioned and a job well done is clearing it all up. Am grateful for the new security cover installed for me. Then with th etransfer of all information from my old computer was of great help and am very grateful for the time and effort taken to cover the work involved. Thank you so much Justin and the team.”

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Posted 1 year ago

Megan, thank you so much for your kind and thoughtful review! It's awesome to hear Justin exceeded your expectations, not only with his tech expertise, but also with his manner! It's important to us that our technicians always go above and beyond, and Justin clearly exemplifies this commitment. We'll be sure to pass along this review to Justin. Thanks again!

Posted 1 year ago

“Thankyou Ashvin. He sorted all my problems and more!! Got the laptop to work again and helped with resetting my imac. Plus I received a lot of useful information along the way. Very knowledgeable man.”

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Posted 1 year ago

Hi Kathy! So happy to hear Ashvin's service went above and beyond and that your devices are now functioning smoothly! It's awesome you were able to glean some useful information from Ashvin's extensive tech knowledge. We'll definitely relay your kind words to him!

Posted 1 year ago

“Great service pleasant staff explained everything simply so we could understand explained what is going to happen in the future”

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Posted 1 year ago

Hi Eric, thank you for your 5-star review! It's great to hear you took away some valuable information from your booking with us. It's important to us that when we leave, you feel a little more confident with your tech going forward! Thanks again!

Posted 1 year ago

“Alex has been so supportive and professional with her advice on the way forward with regards to upgrading my computer to meet my future needs. She has made the process seamless. Excellent service.”

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Posted 1 year ago

Hi there, we're super glad to hear that Alex has helped make what can sometimes be a stressful process completely seamless! Thank you for the five-star review, and we'll be sure to pass on your feedback to Alex!

Posted 1 year ago

“Always enjoy visits from Josh. He manages to get the problem solved.”

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Posted 1 year ago

Hi Colleen, many thanks for your five-star review! We'll pass on your feedback to Josh and are glad to hear he was able to get everything sorted! Thanks again

Posted 1 year ago

“On time, professional, polite and helpful. Technician (Josh) knew his stuff and soon got things sorted. Thanks.”

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Posted 1 year ago

Hi Nerida, thank you for your five-star review! We're pleased to hear that Josh was able to get everything sorted and will pass on the kind words. Thanks again!

Posted 1 year ago

“Excellent service, booked on Monday and serviceman arrived on Wednesday and on time. Serviceman very pleasant, diagnosed the issue, explainied it very well and completed the task to my satisfaction.”

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Posted 1 year ago

Hi Brian, we're very happy to hear that everything was explained clearly and resolved. Thank you for the positive feedback and five-star review!

Posted 1 year ago

“Again very good service, on time and a very nice work ethic. He knew exactly what he was doing and kept us informed of what was happening”

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Posted 1 year ago

Hi Denis, thank you for your kind words and 5-star review! We're always proud to hear that our techs have provided great service. Thanks again!

Posted 1 year ago

“Jack's service was great, he dealt with my problem very quickly and then checked my backups were working along with the health of my laptop.”

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Posted 1 year ago

Hi Diane, thank you for the 5-star review. We're pleased to hear that Jack's service was great and will be sure to let him know, we're always happy when we can resolve a customer's problem and get their devices back on track! Thanks again

Posted 1 year ago

“Very happy with work done today.”

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Posted 1 year ago

Hi there, thanks for the 5-star review, we're always happy when our customers are happy!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,916 reviews