Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,569 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,569 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Always good to see Jarrod, he helps me with things I don't understand!”

Helpful Report

Posted 1 year ago

Hi Janet! Thank you for your kind review! It’s wonderful to hear that Jared’s visits make a difference and help clear up the tricky tech stuff. We’ll be sure to pass along your feedback to him. Don’t hesitate to reach out anytime—Jared and the team are always happy to help!

Posted 1 year ago

“It was great to have "a geek" attend my home and sort out all my tech issues. SamR sat with me and ensured I understood the changes coming with Windows 11, installed printer and malware software on all my devices and checked that my home network was working correctly. He explained in layman language what needed to be done and why. He gave helpful advice and made sure my needs were met. Wonderful - thanks!”

Helpful Report

Posted 1 year ago

Hi June, thank you for taking the time to leave such a detailed and thoughtful 5-star review. We will be sure to pass on your kind words to Sam and hope you have nothing but speedy and safe computing with your new device. Thank you once again for your feedback!

Posted 1 year ago

“Thank you Ryan W. Very knowledgeable & patient setting up my system. Explained the what & why as he worked. FT Dec 2024”

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Posted 1 year ago

Thank you for the 5-star review and feedback of Ryan's service, we hope to help in the future should you require it.

Posted 1 year ago

“Excellent service yesterday provided by BrndonH. He very quickly identified and fixed the problem that we had reported and also noted and fixed a couple of other issues that will provide us with a better user experience.”

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Posted 1 year ago

Hi there, thank you for the 5-star rating and kind review of Brandon's service. It's great to hear he was able to not only fox the original issue but also provide some other fixes to improve your overall tech experience. Thank you once again.

Posted 1 year ago

“Very good phone manner when calling for assistance and booking a field visit to my home. Only had to wait less than 3 minutes to be answered. Carlos called this morning and sorted 6 issues with my computer in a relaxed way and explained in "my language" what he was doing. A talented bright young fellow.”

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Posted 1 year ago

Hi David, thanks for the thoughtful 5-star review. We'll pass on your kind words to Carlos and are glad to hear he was able to get through a list of tech troubles while explaining them without the jargon. Thanks again and we look forward to assisting in the future should you need it!

Posted 1 year ago

“Excellent service, rapid response to an urgent call. Justin extremely helpful and gave information in clear terms easy for non tech people to understand. Thank you”

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Posted 1 year ago

Hi Mary, thanks for taking the time to leave us a review of your recent experience. We always strive to provide tech advice and support without the jargon, so it's great to hear Justin did just that. Thanks again for the feedback and we hope to help in the future should you need it.

Posted 1 year ago

“The agent who came to fux my laptop,Mr. Vivek is the best. He is so talented and experienced person. Highly recommended. Thank you vivek and thank you Geeks on wheels Dulini De Vass”

Helpful Report

Posted 1 year ago

Hi Dulini, thank you for the glowing 5-star review of Vivek and his services. We always aim to give our customers the best possible experience. Thanks again for the review and recommendation!

Posted 1 year ago

“Alex was very clear in her explanations to a non-geek. Really appreciated quick result and good advice.”

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Posted 1 year ago

Hi Barry, thanks for the lovely 5-star review. We're stoked to hear that Alex not only resolved your tech troubles but also provided clear explanations. Thanks again!

Posted 1 year ago

“Efficient, friendly, approachable. Work on what the Client needs”

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Posted 1 year ago

Hi Dale! Thank you for your 5-star review! We're so pleased to hear you found our service efficient, friendly, and focused on your needs. It’s always our goal to work closely with our clients and provide exactly what they’re looking for. Your feedback means a lot to us, thanks again!

Posted 1 year ago

“professional,friendly, giving expert advice.”

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Posted 1 year ago

Hi Lynette, Thank you for the 5-star rating Lynette! We're glad we could help.

Posted 1 year ago

“Amandeep was thorough and respectful. Corrected everything on my list”

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Posted 1 year ago

Hi Helen! Thank you so much for your kind 5-star review! We're glad to hear our technician Amandeep provided thorough and respectful service and took care of everything on your list! We're just a call away should you need any future tech help! Thanks again!

Posted 1 year ago

“very with Angus”

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Posted 1 year ago

Hi Janet, thank you so much for your 5-star review! It's awesome to hear our technician Angus delivered service that made you happy! Thanks again!

Posted 1 year ago

“Jack arrived on time, quickly identified the issue and then found a solution. Efficient and professional. Can't ask for much more!”

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Posted 1 year ago

Hi Kevin! Thank you for the great feedback! We're glad Jack was able to quickly identify the issue and find a solution efficiently. We appreciate your kind words and are always here if you need us again!

Posted 1 year ago

“Very happy with the service JacobD gave us. He listened to what we were asking for and gave us solutions that are easy for us to understand. He is very pleasant to deal with”

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Posted 1 year ago

Hello! Thank you for your kind feedback! We're so glad our technician Jacob was able to listen to your needs and provide easy-to-understand solutions. We look forward to being of service again soon, thank you!

Posted 1 year ago

“Aaron is fantastic - explains things well and does the job quickly. No supprises aqnd the bill structure is very clear. I will call these guys every time. Russell.”

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Posted 1 year ago

Thank you, Russell, for your 5-star review! We're so glad to hear our technician Aaron made things clear and efficient for you. Transparent service with no surprises is exactly what we strive for! We appreciate your support and look forward to helping you anytime you need us.

Posted 1 year ago

“Thanks very much for the excellent service. Timely and thorough!”

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Posted 1 year ago

Hi Ruth, thank you so much for your 5-star review! We're chuffed to hear you found our service excellent, timely, and thorough—exactly the qualities we aim to deliver every time! We truly appreciate your kind words and your support.

Posted 1 year ago

“Alex was great. Checked computers and immediately found the problem. Looked at other issues and explained everything to me in an uncomplicated and pleasant way. Very pleased with the service received.”

Helpful Report

Posted 1 year ago

Hello! Thank you for sharing your experience! We're so glad to hear Alex was able to quickly pinpoint the issue and explain everything clearly. Providing helpful, straightforward service is what we strive for. We appreciate your kind words and look forward to assisting you again whenever needed!

Posted 1 year ago

“We were very pleased with Paikeas visits, it was considerable work under trying circumstances at a busy time of year and would thoroughly recommend him. Thankyou.”

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Posted 1 year ago

Hi Lynne, thank you so much for your kind review! We're happy to hear you were pleased with Paikea's visits. We always strive to deliver great service, even during busy times, and your recommendation means a lot to us. If you ever need assistance again, we’ll be happy to help!

Posted 1 year ago

“AlexJ attended. Extremely proficients-listened to my issues.. No criticism on my ignorance.. supportive attitude. Fixed the problem--gave explanations-recommended future maintenance practice as recorded. excellent service. Many Thanks MAF”

Helpful Report

Posted 1 year ago

Hi Mary-Anne, thank you so much for your thoughtful review! We’re happy to hear Alex provided excellent service with a supportive and helpful approach. Listening, explaining, and offering guidance are all part of our mission to make tech simple and stress-free. We appreciate your kind words and look forward to assisting you again whenever needed!

Posted 1 year ago

“Very prompt and pleasant work revitalising my computer that had been scamed”

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Posted 1 year ago

Hi Dick, thank you for your 5-star review! We’re glad we could help get your computer back on track after the scam. If you ever need any more support or advice to stay secure, we’re always here to help!

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,569 reviews