Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,916 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for such excellent service, great communication and for sorting out the problem. Alex was fantastic, really helpful and explained things well too.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for the review! We are thrilled to hear that Alex was such a great helping hand for you in resolving your tech troubles! If you ever need any extra help with your tech, feel free to give us a call! Thank you for the review.

Posted 1 year ago

“I was so happy with the service I got from Geeks on wheels ,Jess was so patient with me and took time to explain everything. As I have low vision he enlarged thins on my iPad which certainly helped me, I would certainly recommend them they certainly know what they are doing. Thank you so much Jess and Geeks,”

Helpful Report

Posted 1 year ago

Hi Lesley! If you're happy, we're happy! We always aim to accommodate our workings to what our customers need and so we are so happy to know that Jesse was able to be patient with you and explain everything that you needed! Getting your iPad working the way you need is critical too, so we're proud to hear that he enlarged everything on your iPad! Thank you for the review!

Posted 1 year ago

“Someone came within 2 days of me sending them a message. Jacob arrived on time and was very quick to discover the problem and search out why. He was friendly and helpful and explained things well to me. As agreed he called back a week later. I didnt need any more help from him but would always go to Geeks on Wheels again”

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Posted 1 year ago

Hi there! We are so happy to know that Jacob was able to arrive on time and get your tech troubles found and resolved! It's also great to hear he was able to explain things clearly and in a friendly manner, as it's important to us to be able to give our customers a great experience and good advice! Thank you for the review!

Posted 1 year ago

“Approachable Available Professional. Competent They are my ‘go to’ when I need technical support and they never disappoint I recommend them with absolutely confidence”

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Posted 1 year ago

Hi Myra! We are so proud to know we are the go-to's for your technical support! It's important to us to have consistent levels of support no matter which technician you get, so we are proud to know we've managed this and never dissapointed you! Thank you for the review.

Posted 1 year ago

“Chris was great at sorting out my email issues, really knew his stuff”

Helpful Report

Posted 1 year ago

Hi there! Thank you for sharing your experience with Chris! We're thrilled to know that your emails are all up and running now! Thank you again for the review!

Posted 1 year ago

“I found Ashvin really very helpful to day. He has a lovely attitude to the work that he does and I'm really pleased with the outcome. Thank you Ashvin.”

Helpful Report

Posted 1 year ago

Hi David! It's always great to hear how our customers find our technician's visits! We're proud to know that Ashvin brings a great attitude and can deliver a good outcome! We will pass your thanks onto Ashvin, thank you for the review!

Posted 1 year ago

“Very efficient and helpful All problems solved”

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Posted 1 year ago

Hi Jan! Thank you for the 5-star review!

Posted 1 year ago

“Josh was on time, and was extremely professional on the way he approached and solved the issue i had with my laptop. A job well done”

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Posted 1 year ago

Hi Mike! We are proud to know that Josh was able to provide such a professional experience with his approach and ability to solve your laptop issue! Thank you for the review!

Posted 1 year ago

“Vaughan was very helpful and pleasant. Did great stuff with lots of advice.”

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Posted 1 year ago

Hi Kay! We're thrilled to hear that Vaughan was able to supply you with great advice and a pleasant experience! Thank you for the review!

Posted 1 year ago

“Friendly, informative, helpful - pleased with his recommendations and advice.”

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Posted 1 year ago

Hi Sandy! Thank you for the feedback on our service and the 5-star review!

Posted 1 year ago

“Excellent and obliging service. JoshD is a pleasure to have working on our various computer issues/upgrades. He truly is a walking encyclopedia - and patient with those of us who are not!”

Helpful Report

Posted 1 year ago

Hi Margaret, we are proud to hear that Josh was able to be such a great technician for you, helping with computer upgrades and resolving tech issues! Thank you for the review, and we will pass this onto Josh so he knows he has done a great job!

Posted 1 year ago

“Geeks on Wheels has an efficient and highly trained team of computer experts who will either visit in person or deal with problems on the telephone. Unfailingly polite and extremely helpful at all times. Highly recommended.”

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Posted 1 year ago

Hi Hilary! We are so proud to know that our team has been able to provide you with exceptional service through and through! It's so important that our staff are not only great with tech but also great with people, and we are thrilled to see that you agree with this experience! Thank you for the review.

Posted 1 year ago

“Tim was amazing and I learnt more from him in 1 hour, than what I learnt from another company in 2 hours”

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Posted 1 year ago

Hi Nardine! Thank you for sharing your experience with Tim! It's great to hear that he was able to provide such good knowledge through his appointment to help upskill you in your usage of tech! Thank you for the review.

Posted 1 year ago

“Very good service. Weonsuk, technician was excellent, communicated well and provided options to meet my needs”

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Posted 1 year ago

Hi Mary! Thank you for sharing your experience with Weonsuk! We are proud to know that he was able to give you such a great experience through his communication and suggestions! Thank you again for the review!

Posted 1 year ago

“Fantastic service. Technician Jim's problem solving skills and persistence provided has my business with a solution that was tricky to set up. I have used Geeks for many years and I can't fault the level of friendly professional help from the front desk phone answering to technical assistance. Keep it up: 10 / 5 rating!!!”

Helpful Report

Posted 1 year ago

Hi Peter! We are so thrilled to hear that Jim was able to help get your business tech troubles resolved! They can certainly be a bit more of a complex issue that needs to be worked on but we are glad that Jim was able to get it going! We thank you for your continued use and support of our business and the 10/5-star review!

Posted 1 year ago

“Very efficient service. Vaughn was pleasant and helpful and attended to problems.”

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Posted 1 year ago

Hi Barbara! Thank you for your review on Vaughan and our service!

Posted 1 year ago

“I had a very fast response to my urgent problem. Although the problem seemed to have self resolved Chris K carefully checked everything that may have caused it and also helped me with some other issues during the time he was with me. it's good to know that a responsive service is available when needed.”

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Posted 1 year ago

Hi Caroline! We are so proud to know you got a quick response from a technician to come out and fix your problem! Even when problems seem to fix themselves, it's important to check over any device to ensure that it won't happen again, so we are thrilled to hear that Chris K did this for you, as well as helping you with a few extra tech troubles! Thank you for the review!

Posted 1 year ago

“Thank you for all of your help, Geeks on Wheels. I am loving my new PC and being able to use the internet!”

Helpful Report

Posted 1 year ago

Hi there! You're welcome!!! We are always happy to help, and we're thrilled to know that you are loving your new PC! Thank you for the review.

Posted 1 year ago

“Great friendly professional service as usual...many thanks”

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Posted 1 year ago

Hi Anne! Thank you for the feedback and review!

Posted 1 year ago

“We are very pleased with the annual health and security check carried out today The Geeks on Wheels representative was very informative and helpful and we appreciate the time he took to ensure that we were completely happy.”

Helpful Report

Posted 1 year ago

Hi David! Thank you for sharing your experience with our annual health checks! It's so important to ensure all your tech is up and running smoothly so that you don't run into any unexpected problems! We're also proud to know our technician was able to be informative and helpful! Thank you for the review.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 6,916 reviews