Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,826 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,826 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Satisfied with assessment”

Helpful Report

Posted 1 year ago

Hi Brendon! Thank you for your 5-star review! It's great to hear you are happy with the outcome of our visit. Thanks again for taking the time to share your feedback.

Posted 1 year ago

“I am delighted with the service offered by Geeks on Wheels- from the initial fixing of a small problem with my old computer to the advice etc for condidering a replacement, to the ordering and installation of the new computer. Aman was so helpful , considerate and patient - I confess to being somewhat technically challenged !!! Wonderful service.”

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Posted 1 year ago

Hi Anne! Thank you so much for the lovely feedback and 5-star review! We're really glad our technician Amandeep was able to support you every step of the way, from the small fix to helping you get set up with a new computer. No need to worry about not being super confident with technology! That’s exactly what we’re here for! All the best with your new setup. Thanks again!

Posted 1 year ago

“We had a problem with one of our receipt printers and Heath from the local branch was assigned the job. Heath was very efficient and fixed the problem pretty quickly. As we had time left on our 1 hour appoitment we negotiated a price to install MalwareBytes on all of our relevant computers while he was there - we even received a reabte on our previously installed virus protection as a bonus. Heath was professional & thorough and I have asked for him to send me details of a business-wide contract for hardware/software support due to the impression he made.”

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Posted 1 year ago

Hi Shane! Thanks so much for your 5-star review! We're glad to hear our technician Heath was able to quickly resolve the printer issue and make the most of the rest of your appointment time. It’s great Heath got you set up with a reliable anti-virus too! We look forward to continuing to support you and your business in the future! Thanks again.

Posted 1 year ago

“5 out of 5 stars. Easy & straightfoward, with easy to understand explanations to questions. Friendly & helpful. Highly recomended. Huge Thanks”

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Posted 1 year ago

Hello! Thank you for the 5-star rating! We're so glad you found our service easy, straightforward, and helpful. And, that our explanations made sense (we know tech talk can get a bit much sometimes!). We really appreciate the recommendation and your kind words. Thanks again!

Posted 1 year ago

“I am really impressed with the service from Geeks on Wheels. Communication and efficiency were exemplary and the tech was kind and extremely helpful. Highly recommend them.”

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Posted 1 year ago

Hi Kim! Thanks so much for your 5-star review! We’re happy to hear you were impressed with our communication, efficiency, and that your technician was kind and helpful... That’s exactly what we aim for! We really appreciate the recommendation and look forward to helping you again whenever you need us!

Posted 1 year ago

“Thank you to the staff at Geeks on Wheels for your excellent customer service. A special commendation to Justin for his skill and knowledge of computers and for his willingness to share this his customers on site. Thank you to the staff on the "Anydesk" quick enquiry situations for your willingness to listen and to seek positive solutions to computer software problems. Much appreciated. signed Dennis Blank.”

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Posted 1 year ago

Hi Dennis! Thank you so much for your kind words and 5-star review! We're glad to hear you had a great experience with our team, both onsite and through our remote support. We really appreciate you taking the time to share this, and we're always here when you need a hand with your tech. Thanks again!

Posted 1 year ago

“I was very happy with the service. They arrived when they said they and Angus was friendly and fixed everything I wanted and explained it so Icould understand.”

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Posted 1 year ago

Thanks for the 5-star review Andrew, great to hear Angus was able to fix everything and get you back up to speed!

Posted 1 year ago

“Cynthia and I were very pleased with the work that Sashika did for us today. He sorted out the many problems we were having in a very professional manner, while explaining what and why he was doing something, in a way that was easily understood. A very personable person.”

Helpful Report

Posted 1 year ago

Hi Cynthia & Mike, thank you for the great review of Sashika's recent visit. Great to hear he was able to get through your list of tech troubles, whilst showcasing some of the qualities we love to see in our technicians. We'll make sure to pass on your feedback, and thanks once again!

Posted 1 year ago

“Chance was a delight. Arrived punctually. Sorted our technology in a calm, professional and respectful manner. He explained what he was doing and was very patient as we were installing and changing our systems. Nothing was a bother to him - he incorporated our additions and changes (of mind sometimes) with aplomb! Would ask for Chance by name next time we have to use the Geeks on Wheels (Let's hope thats not too soon:)”

Helpful Report

Posted 1 year ago

Hi Wendy, thanks for the lovely 5-star review of Chance's recent visit. It's great to hear such lovely feedback, and we will be sure to pass on your kind words.

Posted 1 year ago

“Heath is a very personable and capable young man who completely addressed my requirements to my highest satisfaction , once I explained to him clearly what my requirements were. I wish him and Geeks on wheels the best , going forward. Thank you Chula RajapaksE MNZM”

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Posted 1 year ago

Hi Chula! Thank you for your review, we are happy to hear that you had a great experience with Heath.

Posted 1 year ago

“Angus was very polite and professional. He solved problems effectively and talked us through the process he took. Thanks Angus, onya mate.”

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Posted 1 year ago

Hi Floyd, thank you for your 5-star review! We're so glad to hear that our technician Angus was not only polite, professional, and efficient, but also took the time to walk you through the process, leaving you feeling more confident with your tech moving forward.Thanks again for taking the time to share your feedback, we appreciate it!

Posted 1 year ago

“aaron was nice and new his stuff .however the compance of the first contact were slow to get back to me . they new i needed the laptop but only gave a time of beetween 12 & 5 who sits around all day waiting . after getting my own laptop they still charged over $700 for what i saw 2hrs work so very exspencive will probably look els where next time .”

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Posted 1 year ago

“Very happy with assistance provided.”

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Posted 1 year ago

Hi Ann! Thank you kindly for your 5-star review! It's awesome to hear you're more than happy with the results of our service. We're just a call away should you need anymore tech help in the future! Thanks again!

Posted 1 year ago

“Daniel was not only efficient and completed the task to a high standard, he is a lovely man and very helpful.”

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Posted 1 year ago

Hi Allison! Thank you so much for your 5-star review! We’re glad to hear that our technician Daniel not only delivered great results, but was also timely, helpful, and all-round accommodating! Exactly the kind of feedback we love to hear. Thanks again! We really appreciate you taking the time to share your experience!

Posted 1 year ago

“Recived very good service from Jered having my computer connected and set up. His follow up service is also valued.”

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Posted 1 year ago

Hi Eleanor! Thank you for your 5-star review! It's great to hear the set up and connection of your new computer went smoothly, thanks to our awesome technician Jared! Thanks again for taking the time to share your feedback, we appreciate it. We're just a call away should you need more tech help in the future.

Posted 1 year ago

“This is an amazing service. My need was great after a really traumatic experience with a scammer . Ben listened, empathised and explained what the service woud entail and then sensitively went about to check my laptop, ipad and two phones for any malware and inappropriate apps. A report was provided for use with the bank - thank you”

Helpful Report

Posted 1 year ago

Hi Lorraine! Thank you kindly for your 5-star review! As a tech company, we unfortunately see a lot of our customers dealing with the aftermath of scams. Scams are never nice, they can be devastating and incredibly frustrating. That’s why we expect all of our Geeks to support scam victims with sensitivity and care. So it’s awesome to hear our technician Ben helped make a not-so-nice situation feel a little less daunting. We’re very sorry you had to go through that, but we’re so glad Ben’s visit helped turn things around. Thanks again for your heartwarming feedback!

Posted 1 year ago

“Very helpful and solved all my questions”

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Posted 1 year ago

Hello! Thank you for your 5-star review! It's great to hear you felt well taken care of and that your questions were answered. We're just a call away should you need tech help in the future. Thanks again for your kind feedback.

Posted 1 year ago

“Solved m,y problems,ok.”

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Posted 1 year ago

Hi Tony and Janet! Thank you kindly for your 5-star review! It's great to hear we were able to solve your tech problems. We're just a call away should you need tech help in the future. Thanks again!

Posted 1 year ago

“I was very impressed with the service & advise given”

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Posted 1 year ago

Hi Geraldene! Thanks so much for the kind words and 5-star review! We're very glad to hear you were impressed with the service and advice given. We're always happy to help, thanks again!

Posted 1 year ago

“Original request was sent by email over the long weekend, I followed up with live chat mid week to be informed that there were several requests made over the weekend. I followed up with a phone call and was assigned a technician 3 days later. Great service, great knowledge”

Helpful Report

Posted 1 year ago

Hi Craig! Thanks for your feedback and 5-star review! We really appreciate your patience over the long weekend. We're so glad to hear that once things got rolling, you received great service and knowledgeable support from the team. Always here to help when you need us! Thanks again.

Posted 1 year ago

Geeks on Wheels is rated 4.8 based on 7,826 reviews