Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,568 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,568 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very happy with their service. Sanju was very polite and knew exactly what he was doing. My computer issues have been solved (it was not a huge issue) and I'm very pleased with the results. Thank you Sanju.”

Helpful Report

Posted 5 years ago

No worries Monisha, thanks for the great feedback!

Posted 5 years ago

“excellent as always. Friendly and helpful”

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Posted 5 years ago

Thanks Gaye!

Posted 5 years ago

“Excellent service, very professional.”

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Posted 5 years ago

Thanks Terry, much appreciated!

Posted 5 years ago

“GJ did a very good job”

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Posted 5 years ago

Thanks John 👍

Posted 5 years ago

“Great service”

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Posted 5 years ago

Thanks very much!

Posted 5 years ago

“Rating 5 out of 5 - I am always grateful to have the Geeks sort out my computer problems”

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Posted 5 years ago

Thanks Andrea, its our pleasure!

Posted 5 years ago

“Very disappointed. The technician that visited was polite, however did not investigate the issue I still have with my computer. I was specific about the issue and the solution was to upsell me.”

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Posted 5 years ago

Hi Michelle, sorry to hear about this, our GM will be in touch to discuss further. In the meantime, our bookings team will reach out to you to book in a courtesy follow up to see what can be done!

Posted 5 years ago

“Reuben & Yuri were absolutely brilliant sorting our Wifi issues out and had the software on hand to sort immediately- very thorough & helpful, didn’t rush, explained everything well (esp to none tech ppl) and just great guys too - thanks so much! Will definitely recommend - also great they can come after office hours - bonus”

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Posted 5 years ago

Thanks for the great feedback Camille! Will pass this along to Reuben and Yuri 👍

Posted 5 years ago

“Manny and PeterS the guys were great and solved all the problems very well done”

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Posted 5 years ago

Thanks Graham, great to hear!

Posted 5 years ago

“Ben in Wellington was extremely patient and helpful in configuring my file synching profile. Have been using GOW for many years. I upgraded my computer system from GOW in December 2019”

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Posted 5 years ago

Thanks for the great feedback Neville, will pass this along to Ben!

Posted 5 years ago

“As usual GoW (Glen) were concise and easy to talk to. Explaining all in a way that understandable.”

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Posted 5 years ago

Thanks Hugh, great feedback to hear!

Posted 5 years ago

“Great work, Able to print again , thanks very much”

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Posted 5 years ago

Thats great to hear Diane, happy we could be of service!

Posted 5 years ago

“PaulB was extremely professional and personable. He answered my queries and explained in detail what he was doing and why. I had full confidence in him to solve any issues and explain the reasons for doing so. He supported me with showing me new processes in a caring, patient and respectful way. He related well to me, his client, and gave me the confidence to try out new ways of using the technology to benefit my personal and professional technology needs. Thanks you.”

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Posted 5 years ago

Wow thanks Jill, great feedback to hear, will share this with Paul and the team. Glad you had a great experience!

Posted 5 years ago

“Manny was great!”

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Posted 5 years ago

Thanks Alice, we think he's great too!

Posted 5 years ago

“My technician was very pleasant, efficient and knowledgeable.”

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Posted 5 years ago

Thanks Murray, great to hear!

Posted 5 years ago

“Dan was excellent, quickly fixed an annoying problem we had for a year.”

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Posted 5 years ago

Hi Lorne, great to hear - its good to get those annoying things resolved!

Posted 5 years ago

“So delighted to have had Ryans help today. He was great.”

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Posted 5 years ago

Thanks Sandra, we think Ryan is great too!

Posted 5 years ago

“JP was very helpful. I had complete confidence in him.”

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Posted 5 years ago

Great to hear Catherine, confidence in your Geek is so important!

Posted 5 years ago

“Manny was very helpful and meticulous in sorting things out...”

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Posted 5 years ago

Thanks Jenny, great to hear!

Posted 5 years ago

“Very disappointing. My computer, which was working well, was taken back to office to install some updates. Since it was returned I have not been able to access any of it in spite of phone calls and attempts to fix the problem. Previously I have been happy with the service but would currently be unable to recommend it.”

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Posted 5 years ago

Hi Alison, sorry to hear about this - our bookings team will be in touch asap and we'll work out how to get you back up and running again!

Posted 5 years ago

Geeks on Wheels is rated 4.8 based on 7,568 reviews