Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,828 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Geeks. Jack promptly fixed the problem and was knowledgeable and efficient. Very impressed with customer contact, response to query, communication and the repair made.”

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Posted 3 years ago

Thank you for the 5 star rating David! We are delighted you had a great experience. We strive to ensure our clients receive excellent service, so we are delighted to hear that Jack fixed the problem quickly and efficiently! We look forward to assisting you again in the future.

Posted 3 years ago

“Exceptional service. Good explanation of mesh wi-fi system installed provided. Huge improvement in wi-fi achieved. Definitely recommend.”

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Posted 3 years ago

Hi Kerry! Thank you for the review! We are so glad you got an upgraded mesh Wi-Fi system! It's even better to hear you got a good explanation so you can understand and utilize the full system you purchased! Thank you so much for the review!

Posted 3 years ago

“Brilliant service start to finish, good comms, excellent timely service, would thoroughly recommend.”

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Posted 3 years ago

Hi there! We are thrilled to hear that you loved our service all the way through! We always aim to take our customers on a journey with their experience when they call us out! Part of doing that is having good comms and timely service so we are so thrilled to hear that it's succeeding! Thank you for the review!

Posted 3 years ago

“Your technicians are always friendly and helpful. I had to wait a few days for the technician.”

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Posted 3 years ago

Hi Jean! Thank you for sharing your experience with us. We always want to get technicians who we can trust to go into the homes of kiwis around the country! So being friendly and helpful is something we search for when we hire and it's amazing to hear that it's succeeding! Thank you again for the review.

Posted 3 years ago

“I found them helpful, really happy to sort out my problems with my computer and printer I would recommend them as courteous and Understanding for older perple”

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Posted 3 years ago

Hi Barbara! We are so proud to hear that you're happy with our service! We always want to help anyone we encounter, no matter the age, and help empower them to use tech for themselves, without making it look scary! Thank you for the recommendation and if you ever have any further tech troubles, give us a call!

Posted 3 years ago

“Anthony was very friendly and sorted my problem. He was happy to explain what the issue was too.”

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Posted 3 years ago

Hi there! Thank you for sharing your experiences with Anthony! He is a great tech who knows his stuff, and he's a great guy to boot! We always aim to explain what is happening so you can be upskilled in your tech knowledge! Thank you for the review!

Posted 3 years ago

“My technician was very accommodating and provided an excellent service.”

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Posted 3 years ago

Hi Kari, we are so happy to hear that you had a great technician come and help with your tech troubles! Your review encourages us to continue our focus on good customer service first so thank you for the review!

Posted 3 years ago

“Amazing service from Lafi.”

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Posted 3 years ago

Hi Manu! We are so thrilled, to hear Lafi was a great asset to you! We always pride ourselves on having great techs, so we will be sure to share this with Lafi so he knows he did a great job! Thank you for the review!

Posted 3 years ago

“very upset at the lack of advice given as hard to understand the person they used to be a lot better but lately no i had to ask another person to help me i paid for a service i didnt get very upset by that”

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Posted 3 years ago

Hi Heather. Thank you for your feedback, we are disappointed you have had this experience recently. We usually hear that our technicians are high quality and explain things well, so this definitely seems like a situation where we have dropped the ball. We will get a manager to contact you and try to resolve this with you.

Posted 3 years ago

“Justin was just fantastic, patient, explained things well, solved our problems, Definitly recommend”

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Posted 3 years ago

Hi Mark! Thank you for sharing your experiences with Justin! It's great to hear that he was able to solve all your problems while being patient! We will be sure to share this with him so he gets the recognition he deserves! We appreciate the recommendations and if you ever need further help with tech troubles feel free to give us a call!

Posted 3 years ago

“Very knowledgeable, friendly and efficient technician. Great service all round”

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Posted 3 years ago

Hi Gianni! We really appreciate your review and feedback! We work hard to ensure we have well-skilled technicians on the road to offer the great service we want, so it's great to hear you think our techs achieve that! Thank you for the 5-stars!

Posted 3 years ago

“These guys are so great!! Helpful, honest, diligent.”

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Posted 3 years ago

Hi Sue! We are so thrilled to hear your opinions of us! We always work hard to give great service, and we believe that being honest and diligent are keys to giving that! Thank you for the review!

Posted 3 years ago

“Happy because Geeks on wheels Josh sorted my problem in under an hour. What really impressed me was Josh professionalism, politeness, knowledge and skills. Thankyou Josh. I really recommend Geeks on wheels. I definitely will use Geeks on wheels again if needed.”

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Posted 3 years ago

Hi there, Patrick. We're so happy to hear that you're happy! This reaffirms our focus that giving great customer service is key! We certainly are thrilled to know that Josh was such a great technician for you through in and through out! If you have more tech troubles, feel free to give us a call!

Posted 3 years ago

“Geeks on wheels are very reliable and are able to fix issues with computers and other devices. The technicians are very competent and trustworthy.”

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Posted 3 years ago

Hi Mary! We are thrilled to hear you had such a great experience with us! We always aim to ensure that our technicians are of a high quality in tech knowledge as well as being personable to ensure that our customers get the best! Thank you for the review.

Posted 3 years ago

“Vaughn arrived on time, was clearly knowledgeable, and also helpful.”

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Posted 3 years ago

Hi Philip! We really appreciate when we hear back from our customers. We always want to ensure our technicians are knowledgeable so they can tackle any problem, so it certainly sounds like Vaughan achieved that for you! Thank you for the review.

Posted 3 years ago

“Alexia was great, no fuss, knew what she was doing, just did the job very well. Offered an upgraded modem which has made a huge difference to the internet speed.”

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Posted 3 years ago

Hi Sue! We are so happy to hear that your internet has greatly improved since Alex's visit with you! She certainly is a knowledgeable technician and has a great attitude to boot! Thank you for your review.

Posted 3 years ago

“Friendly & helpful, got it all done quickly”

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Posted 3 years ago

Hi Bryden! We are so happy to hear you enjoyed our appointment! We always aim to offer great service, and being helpful and friendly ensure we are doing that! Thank you for the 5-stars!

Posted 3 years ago

“Chris provided excellent service and was very helpful. He worked quickly and efficiently making good use of the time slot and gave clear explanations of what was needed and done.”

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Posted 3 years ago

Hi Lesley! We always love to hear back from our customers about their experiences with us. We pride ourselves in having great technicians that we can trust in our customers homes and it sounds like Chris hits those marks! We value explaining the work along the way so that you know exactly what happened and so that you also feel more confident with your tech! Thank you for the review.

Posted 3 years ago

“Thanks, Julianne, excellent service. Prompt, professional and extremely patient.”

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Posted 3 years ago

Hey John! Thank you for sharing your experience with Julianne! We always love to hear how our technicians are doing out on the road, and it sounds like she's been a great asset to you with your tech troubles. Thank you for the review.

Posted 3 years ago

“Lafi wss fantastic, great customer service and great knowledge.”

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Posted 3 years ago

Hi Eli! We are thrilled to hear you had a fantastic experience with Lafi. He is a great technician and we are lucky to have him on our team! Thank you for the review.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,828 reviews