Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,476 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,476 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gentleman turned up on time well presented and identifiable Brief discussion to identify our problem and solved it quickly. Then provided some suggestions to speed up the system and achieved that task Excellent to work with. Would strongly recommend Geek On Wheels to all.”

Helpful Report

Posted 3 years ago

Hi! We’re really pleased you had such a great experience. We work really hard to offer the BEST customer experience so thank you for your feedback. We’re hopeful we can help you again sometime in the future.

Posted 3 years ago

“Very professional. Explained what he was doing and how to operate the computer and printer. I would highly recomend him”

Helpful Report

Posted 3 years ago

Hi Stan! Thank you for the feedback! We always aim to offer a high level of service through our techs so I'm glad to hear you found our tech so good! Thank you again for taking the time to leave this great review!

Posted 3 years ago

“I am Chris. Butler and PA for Christine Barnes. I found Chris K to be outstandingly professional and personable. He solved our Internet problem swiftly. What a STAR”

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Posted 3 years ago

Hi Chris! We are really grateful for your feedback. We aim for his professionalism whilst keeping it personable for customers (especially because tech can be so confusing!) Chris will be thrilled to hear you enjoyed your work! Thank you!

Posted 3 years ago

“The technician came to my house for a job that could have been done over the phone, My subscription to Geeks Plus had expired and nobody notified me of that, His service was excellent but unnecessary”

Helpful Report

Posted 3 years ago

Hi Molly. Thanks for the review! It's good to hear that the service you received from John was excellent. It appears that the renewal invoice must have gone missing as our system shows we sent these out 28th of August. We will investigate this issue for you!

Posted 3 years ago

“Very helpful and friendly”

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Posted 3 years ago

Thank you, Keith! We’re thrilled to get such positive feedback.

Posted 3 years ago

“Very Good, very patient and thorough and made sure everything was done to my satisfaction.”

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Posted 3 years ago

Hi Dorothy! We’re really pleased you had such a great experience. Your positive experience reaffirms our focus on customer satisfaction. Thank you for taking the time to leave a review.

Posted 3 years ago

“Chris was very helpful, speedy and had realistic recommendations. I feel a lot was achieved in my hour - thanks.”

Helpful Report

Posted 3 years ago

Hi Jane! Hearing customer feedback is so important for us to improve and grow! We're glad to hear Chris was a superstar and we will make sure to pass this onto him! Thank you for your review!

Posted 3 years ago

“Very efficient”

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Posted 3 years ago

Thank you! We pride ourselves in efficient but precise work!

Posted 3 years ago

“Thanks for a fantastic job on our iPhones and computers. James dealt with the complexities quickly and efficiently and I strongly recommend the Geeks to anyone needing their technology tidied and running smoothly”

Helpful Report

Posted 3 years ago

Thank you again, Chris! We will be sure to pass this feedback onto James.

Posted 3 years ago

“Kinsley and Chris were both so very helpful and it is clear that there was really competent work done in the workshop. I enjoy the fact that I can ask questions and get answers that help me be more effective.”

Helpful Report

Posted 3 years ago

Hi Margarret! Great to hear we were able to offer consistent work throughout all of our techs for you! We always want to enhance your knowledge and usage of computers and I'm glad we can answer questions for you to help you there! Thank you for this wonderful review!

Posted 3 years ago

“I am always pleased with the service”

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Posted 3 years ago

Hi Anne! Glad to hear we can continue to keep you pleased with our level of service! We are always here if you need help with your tech troubles.

Posted 3 years ago

“Jack was very efficient”

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Posted 3 years ago

Hi Trevor, Jack will be thrilled to hear this feedback! Thank you.

Posted 3 years ago

“Very pleased with what was achieved”

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Posted 3 years ago

Hi Claire! Glad to hear you were pleased with what was achieved! We always make sure our customers are happy with the results! Thank you for this review!

Posted 3 years ago

“Arrived on time to sort out an unknown problem. Sorted out within about 15 Minutes The main tele phone box was faulty. Now arranging a further visit so as the New Box can be installed.”

Helpful Report

Posted 3 years ago

Hi Alan. Thanks for sharing your experience. It’s awesome to be able to help with your phone! We will be happy to help where we can once your new unit arrives!

Posted 3 years ago

“Was punctual ,helpful and got everything I messed up sorted very satisfied”

Helpful Report

Posted 3 years ago

Hi LeeAnn! Good to hear you had such a positive experience. We work really hard to offer the BEST customer experience so thank you for your feedback.

Posted 3 years ago

“Jack did a very good Job in setting up the WiFi for my New printer and interfacing it with Tablet and my Mobile phone. Unfortunately the Printer had to be moved from its location in my study to a location in my Living room because of poor signal. This can be rectified by installing another device that enables the signal to be transmitted a longer distance. We shall look at this installation in the New Year.i had to get Jack back again just after he left my home, because I by mistake pushed a wrong button on my printer and lost the WiFi Connection. Jack lives nearby and came back and quickly reset the printer which cost be another $83.00 on top of the $350.oo odd dollars I had already spent. Jack was not able to connect the Printer to my Desktop printer because the Desk Top Computer Software needs a major upgrade which will be another project in the New Year for "Geeks on Wheels. I would be most happy to Have Jack or Laffy come and help me with my Computer again in the New Year. Borh are a pleasure to work with.”

Helpful Report

Posted 3 years ago

Wow! Thank you so much, Gary! This review is jam-packed with amazing feedback and we really appreciate the time it took to get all this into words! We are thrilled you loved your experience as customer satisfaction is a big driver for us. Jack prides himself on giving our customers a great experience, and it seems like he went above and beyond here for you! He will be delighted to hear this feedback. You're more than welcome to ask for him or Lafi when you need us to come out again to help with any further tech troubles, and we definitely would be happy to set up a mesh network or new PC for you! Thank you again, for this wonderful review.

Posted 3 years ago

“Kingsley arrived at appointment time. Was very professional and a really nice person. He listened to my service requests and promptly gave our computer system a health check. Thank you.”

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Posted 3 years ago

Thank you, Peter! It’s incredibly satisfying to get such great feedback and I know Kingley will be stoked to hear this too! We pride ourselves on providing great punctual and professional service. Thank you again!

Posted 3 years ago

“Kyle was excellent”

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Posted 3 years ago

Thank you, Keith! Kyle will be thrilled to hear this!

Posted 3 years ago

“Good work. I don't know what plugs to take out”

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Posted 3 years ago

Hi Annamaria. We are really grateful for your feedback. We’re here to help in any way we can, and if you need further help figuring out your plugs give us a call!

Posted 3 years ago

“Harry was excellent! Friendly, professional, great communicator - helped solve the problem and also helped clean up a few small queries for us. Highly recommended.”

Helpful Report

Posted 3 years ago

Hi Beth. It’s great to hear you rate our service so highly. We are thrilled you loved your experience. We’ve passed this feedback on to Harry as it’s important he gets recognition for a job well done.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,476 reviews