Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,828 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shameera arrived promptly on the day I telephoned and worked efficiently to address the issues raised.”

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Posted 3 years ago

Hi Doug! Thank you for sharing your experience with Sameera! It's awesome to hear you were able to get your tech troubles resolved the same day as your call, and that Sameera was able to resolve the issues for you! Thank you for the review.

Posted 3 years ago

“Alex was great to deal with despite not being able to resolve my issue with syncing my xtra cal onto my phone. Great to deal with.”

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Posted 3 years ago

Hi Chris! We are glad to hear that you found Alex great to deal with! Thank you for the review.

Posted 3 years ago

“An amazing, person that understood my needs and had empathy for a health issue I have with head injuries, what.an asset she is to your group.”

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Posted 3 years ago

Hi Larry! We are so happy to hear that you had a great technician come out and support you with your tech! We are very proud to have someone like that on our team, and we definitely agree that they are an absolute asset to our team. Thank you for the review.

Posted 3 years ago

“Dependable, efficient, accurate, as usual.”

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Posted 3 years ago

Hi Jessie! We are so proud to hear that you find our service continuously efficient, dependable, and accurate! Thank you for the review.

Posted 3 years ago

“Thank you Regan. A job well done I believe.”

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Posted 3 years ago

Hi Roy! Thank you for the review, we are thrilled to hear you got a job well done!

Posted 3 years ago

“Punctual efficient courteous but expensive”

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Posted 3 years ago

Hi John! Thank you for sharing your experience with us, we are glad to hear you found our service a good experience. We usually hear that people see value in our price from our fantastic service, so we apologize for your experience with the expensive pricing. Thank you for the review.

Posted 3 years ago

“I called in Geeks when my printer broke down. Your rep was unable to repair so I decided to order a new one through Geeks. Was told it would be delivered, installed and the old one taken away. It took some time to instal the new printer - a suitable cable was not included. Luckily we found one amongst all the cables in our 'collection'. I was unaware that this was a WIFI printer and hope it works if my internet goes down. When it was finished I was told that the printer could not be taken away - I would have to dispose of it myself. I was very upset about this as this was one of the reasons I ordered through Geeks. I'd also point out that your rep should check what connections and cables are needed before ordering a new device. The same thing happened previously when I ordered a new printer through you. Your staff are helpful but things such as I mentioned above are irritating. And because of the complications with cables etc it means that things take longer - hence a higher charge. At this stage the printer is working fine, but quite honestly I would have preferred one that was not WIFI as we have a slow internet connection here and, unfortunately, fairly frequent outages. The less than perfect recommendation level reflects these problems, but I would use them again as Geeks offer a service that no-one else does and is useful to someone like me who is not very tech-savvy. The staff I have met (on two occasions) have been pleasant and helpful. But I hope my comments will be taken on board.”

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Posted 3 years ago

“Quick efficient and capable”

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Posted 3 years ago

Hi there, thank you for sharing your experience with us!

Posted 3 years ago

“Awesome service very quick and accommodating”

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Posted 3 years ago

Thank you, Sarah, for taking the time to leave such a wonderful 5-star review! We're thrilled to hear that you were satisfied with our awesome service and speedy response — it's great that we were able to accommodate you quickly!

Posted 3 years ago

“Jayden was quick, efficient, friendly and suugested other small things he could sort for me.”

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Posted 3 years ago

Thank you so much for your five-star ratings, Peter! We appreciate your positive feedback, particularly since Jayden was able to provide such excellent service. We're glad to hear that he was quick, efficient, friendly, and made helpful suggestions during your appointment. Thank you again!

Posted 3 years ago

“Lafi is great! Very professional and knows his stuff. Highly recommend him”

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Posted 3 years ago

Thank you so much for the 5 star rating, Ramona! We are delighted to know that you had a great experience with Lafi. We are grateful to you for taking the time to provide us with such wonderful feedback! Those kind words mean a lot to us!

Posted 3 years ago

“5 out out 5. Jayden was very helpful and friendly manner. WAs very happy with how he helped me with my computer. Nothing was to much for him a ranking of 5. Feeling a lot happier and secure what he did for me”

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Posted 3 years ago

Thank you so much, Allison, for your 5 star rating! We are thrilled to hear that Jayden was so helpful and friendly, and that you are feeling happy and secure with the work he did for you. We really appreciate your kind words and glowing review. Thank you!

Posted 3 years ago

“Excellent service solved the problem Would use Geeks again”

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Posted 3 years ago

Thank you so much for your positive review, Owen! It is gratifying to hear that our service was able to solve your problem and that you would use us again. We appreciate your 4 star rating of Geeks on Wheels - it means a lot to us.

Posted 3 years ago

“Tim was great and answered all our questions and made adjustments accordingly.”

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Posted 3 years ago

Thank you, Kevin, for your 5 star rating! We are delighted to hear you were satisfied with the service provided. Tim was great, wasn't he? We are so glad he was able to answer all your questions and make adjustments accordingly. We appreciate your loyalty to Geeks on Wheels and look forward to seeing you soon!

Posted 3 years ago

“regan came yesterday . she did a lot and she explained all she did which was very good thks”

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Posted 3 years ago

Thank you, Bruce, for giving us a 5-star rating! We appreciate your feedback. We're thrilled to hear that Regan came yesterday and did a lot of work yesterday and took the time to explain everything. We're glad you were pleased and thank you again for leaving us this review.

Posted 3 years ago

“Prompt and extremely efficient. Would recommend.”

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Posted 3 years ago

Thank you so much for your 5-star rating! We're so glad to hear that our services were prompt and efficient! We really appreciate your kind words and are so thankful for your recommendation.

Posted 3 years ago

“Prompt and extremely efficient. Would recommend.”

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Posted 3 years ago

Thank you so much for your 5 star rating! We're glad to hear that our service was prompt and extremely efficient and that you would recommend us. We appreciate your kind words.

Posted 3 years ago

“Personable young man checked our Modem / TV / Sky Pod problem & very quickly solved same. Then of course carried on to check our 4 other devices as we had minimum time to use. Well done appreciated”

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Posted 3 years ago

Thank you so much for giving us 5 stars and for sharing such a positive experience! We really appreciate your kind words and are thrilled to hear that we were able to solve your problem quickly. We're so glad we were able to check your 4 other devices so you would have the most time possible to use them. Thank you for your support!

Posted 3 years ago

“Good service thank you, concise & clear. Just disappointed my emails which have accidentally been put under "trash' couldn't be put into "inbox"”

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Posted 3 years ago

Thank you for the 4-star rating, Mary! We're glad to hear that our services were both good and clear. Thank you again for your support! We will be reaching out regarding the issues with the emails going to trash as that should not be happening!

Posted 3 years ago

“Kieran was prompt, friendly, efficient - and sorted out our problems 100%.”

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Posted 3 years ago

Thank you Tim for the 5 star rating! We're pleased to hear that Kieran was prompt, friendly, and efficient with our service and we're glad to have sorted out all your problems!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,828 reviews