Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,828 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,828 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Geek, knowledgeable, efficient and friendly.”

Helpful Report

Posted 3 years ago

Hi May! Thank you for the 5-star review and for sharing some great qualities you experienced!

Posted 3 years ago

“Helpful having the photos retrieved, but no help at all when they are loaded onto a computer that you have said needs replacing- and we cannot use!”

Helpful Report

Posted 3 years ago

Hi Ran, thank you for sharing your experience. We are grateful to hear that you appreciate our work in retrieving the photos and making them accessible again! We apologize that they have been put onto an older computer that needs replacing. If you want us to assist in putting the photos onto a different device that is more suitable we are more than happy to help to resolve this. Please call us on 0800 424 335 if you would like to discuss this further.

Posted 3 years ago

“Maddy was awesome very helpful great person”

Helpful Report

Posted 3 years ago

Hi Grace! Thank you for the review! We will pass this feedback onto Maddy!

Posted 3 years ago

“Love that you take the time to teach/update me on things I don't fully understand, and the skills to sync my phone ipad and computer.”

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Posted 3 years ago

Hi Janis! Thank you for the feedback! We always think it's important that our customers are upskilled in the use of their tech so they can get the most out of it, so it's great to hear that you value this as it reaffirms our strategies. Thank you for the review!

Posted 3 years ago

“Ross contacted me and clearly signaled his arrival time. He was very knowledgeable and explained very well what was needed to improve the performance of my laptop, iPhone, and iPad. He was also quick and efficient.”

Helpful Report

Posted 3 years ago

Hi William. Thank you for sharing your experience with us! We always want to make sure our techs are always doing well for us customers so your feedback is crucial to our success there! It's great to hear that Ross was able to get you sorted well, and we will be sure to give him the recognition he deserves! Thank you again!

Posted 3 years ago

“Sashika was very good in communicating what the problems were, lovely young man. Fixed the issue and also advised on upgrading our wifi”

Helpful Report

Posted 3 years ago

Hi Elaine! We always love to hear back from our customers! We are proud to hear that Sashika was a great asset to you in resolving your tech troubles. If you ever need further help with your tech, feel free to give us a call!

Posted 3 years ago

“Thanks for sending Kieran to help with my computer/printer connection. He was very professional and helpful.”

Helpful Report

Posted 3 years ago

Hi Monique, it's great to hear that Kieran was a great asset to you for you getting your printer working with your computer! We will pass this onto him. Thank you for the 5 stars!

Posted 3 years ago

“Booking appointment was seamless and no fuss. Instructions to call before Geek was due to arrive, this was done excellent Geek was professional and answered all questions asked and gave good easy to follow explaination”

Helpful Report

Posted 3 years ago

Hi Karilyn! Thank you for sharing your experience! We put a big focus on clear communication throughout your whole Geeks experience! From the first call, to clear explanations from our technicians, we appreciate that you recognize this as this reaffirms our focus! Thank you for the review.

Posted 3 years ago

“Excellent service, very happy”

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Posted 3 years ago

Hi Lynette! Thank you for the 5-star review!

Posted 3 years ago

“Vaughn was on time, very knowledgeable, and did the job required in good time and to the highest of standards. I would have no reservations about using him in the future.”

Helpful Report

Posted 3 years ago

Hi Tim! We always love hearing feedback from our customers! It's great to hear that you've had such a great experience with Vaughan, he certainly has great standards that he makes sure he achieves for his customers! If you ever have future tech troubles, we are happy to help!

Posted 3 years ago

“Vaughn visited me today and very quickly repaired my computer. He is totally professional and very easy to understand and get along with. I would thoroughly recommend him to anybody with tech problems. Absolutely brilliant.”

Helpful Report

Posted 3 years ago

Hi Dave! We are thrilled to hear that Vaughan was such a great asset to you in getting your computer repaired! We will pass this on to Vaughan so he gets the recognition he deserves. Thank you for the brilliant review!

Posted 3 years ago

“Lafi was excellent. Listened to all our issues and explained what he was doing to fix them. Fixes carried out very efficiently.”

Helpful Report

Posted 3 years ago

Hi Alan! Thank you for sharing your experiences with Lafi! We find it really important that all of our technicians listen clearly to the problems on hand so that they can efficiently fix the issue, so it's great to hear that Lafi is doing this! Than you for the review!

Posted 3 years ago

“I am waiting for another issue to be sorted remotely, was happy with the service but the main issue was unable to be sorted during the technicians visit.”

Helpful Report

Posted 3 years ago

Hi Amiria! Thank you for the review, we are happy to hear that you are happy with the service, and we will get the technician who was going to help remotely to call you today.

Posted 3 years ago

“Harry called today to install our new wifi mesh system. He was very caring, knowledgeable and thorough. He checked that all our devices were connected and working, ensured that the speed of our wifi was good and explained the app carefully. I highly recommend Harry, who is a great asset to Geeks on Wheels, for his fabulous service. I will certainly be using Geeks on Wheels again and recommending them to our friends.”

Helpful Report

Posted 3 years ago

Hi Jane! It's great to hear you've upgraded your wifi to be a mesh system now! That will certainly improve the performance of your internet around the house! We also are proud to hear that Harry was such an asset to you for your set up! We certainly are proud to have him on the team, and we will let him know you agree! Thank you for the great review!

Posted 3 years ago

“Jarrad was extremely competent and very helpful.”

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Posted 3 years ago

Hi Iain! Thank you for sharing your experiences with Jared!

Posted 3 years ago

“You came when you said you will. A new scanner driver was installed which I am not happy with. The last one was way easier. It scans alright to the computer but after that I'm lost. This doesn't need to be hard.”

Helpful Report

Posted 3 years ago

Hi Roger, thank you for the review. We are sorry to hear you are struggling with your scanner now, if you would like further help with your scanner we can book a follow-up for you to help see if we can improve it. If you would like that please call us on 0800 424 335.

Posted 3 years ago

“excellent service, very friendly, helpful technician who verified what I suspected - scanner was faulty”

Helpful Report

Posted 3 years ago

Hi Ann! Thank you for the 5 stars! We highly value having friendly staff we can trust to go into the houses of Kiwis up and down New Zealand, so we are happy to hear this is successful in your eyes! We are also glad we could find the root of the problem, being a faulty scanner! If you need any further help with tech troubles, give us a call!

Posted 3 years ago

“Kieran was super helpful, great communication, on time and professional. I’ll be recommending him to everyone.”

Helpful Report

Posted 3 years ago

Hi Claire! We always love to hear back from our customers, especially when a technician is doing well! We will be sure to share this with Kieran so he gets the recognition he deserves! Thank you for the review.

Posted 3 years ago

“good tech , i have a lot to understand , trying, and reley on good advice from others like Ashvin . can be a slow process for me . I given u an 8 rating something to Strive too. ps there was no Delivery here . comp service issue only.”

Helpful Report

Posted 3 years ago

Hi Roger! Thank you for the review! We always want to make sure our techs are going through and explaining what is happening throughout the process so all our customers can understand their tech better, so we are happy to hear that Ashvin achieves this for you! Thank you again.

Posted 3 years ago

“Although expensive ,excellent work by Vaughan upgrading our computer system”

Helpful Report

Posted 3 years ago

Hi Ron! We are glad to hear you got excellent work completed by Vaughan and we hope you enjoy your now upgraded computer system! Thank you for the review

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,828 reviews