Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,573 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“An amazing business that always goes the extra mile. Superb technicians and helpful staff. I recommend Geeks absolutely! They are an example to all IT companies. An impressive service and extremely helpful organisation.”

Helpful Report

Posted 3 years ago

Thank you so much for the stellar review, Chris! We always aim to go above and beyond for our customers. Thank you again for the high recommendation!

Posted 3 years ago

“My laptop was checked and my questions answered. He took my old laptop away for hard drive destruction and disposal of the device and cord. He arrived on time and did his job efficiently. I am very satisfied with his work, thank you.”

Helpful Report

Posted 3 years ago

Thank you, Sue! Glad to hear our technician was able to give you a satisfactory appointment! It's always awesome to receive feedback like this.

Posted 3 years ago

“Friendly and efficient!”

Helpful Report

Posted 3 years ago

Thank you so much for the review!

Posted 3 years ago

“We were very impressed with Rein’ s approach . Lovely friendly manner and easy to relate to .He had excellent knowledge and was able to explain in plain English . Booking process simple with great follow up .”

Helpful Report

Posted 3 years ago

Thank you, Helen. We will pass this praise on to Rein. If you're happy, we're happy!

Posted 3 years ago

“Martyn was excellent. Very calm and efficient and worked in an organised and friendly manner. Would definitely ask for him by name again. Thanks”

Helpful Report

Posted 3 years ago

Thank you, Barrie. Martyn will be thrilled to hear this high praise! We will be happy to help you again whenever you need it.

Posted 3 years ago

“Josh was great, understood my garbled techno vocabulary.”

Helpful Report

Posted 3 years ago

Glad to hear Josh could help you! Thank you for the review

Posted 3 years ago

“Dean tried everything he could to access my defunct external hard drive. He was great at explaining what he was going to do, and the options available. Great communication.”

Helpful Report

Posted 3 years ago

Hi Linley! Thank you for the review! Dean always goes above and beyond for the customer and we are glad you got that amazing experience from him!

Posted 3 years ago

“Minor issue with the booking however Sam was great and very helpful. Good explanations and easy solutions.”

Helpful Report

Posted 3 years ago

Hi Vicki! Glad to hear Sam was able to help you after the minor issue with the booking! Next time we will endeavor to make sure it's easier!

Posted 3 years ago

“Kingley sorted it!”

Helpful Report

Posted 3 years ago

Thank you, Sidney! Kingley is a legend!

Posted 3 years ago

“Absolutely amazing!!!”

Helpful Report

Posted 3 years ago

Thank you, Julie! We appreciate the high praise!!

Posted 3 years ago

“What a great man. Friendly and enthusiastic. Excellent service”

Helpful Report

Posted 3 years ago

Hi Ritchie, glad our technician was so great! We pride ourselves on excellent service. Thank you for the review!

Posted 3 years ago

“Thanks to your excellent technician Tim. He came round to help sort our wifi. He was punctual and confirmed our appointment time. He was very knowledgeable and explained all our questions in easy to understand language. If any one is looking for a very prompt easy to understand technician to help with any computer issues We would highly recommend Tim from Geeks on Wheels Deb and Bruce Buckley”

Helpful Report

Posted 3 years ago

Thank you so much, Bruce! We are glad to hear that Tim was able to come around and sort out all your needs. Tim will be thrilled to hear this. If you ever have more tech problems we will be happy to help again!

Posted 3 years ago

“Great service. Will definitely access them again”

Helpful Report

Posted 3 years ago

Thank you! We love to offer great service. We look forward to helping you again!

Posted 3 years ago

“Great technician would highly recommend”

Helpful Report

Posted 3 years ago

Thank you Michelle! Glad to hear our technician gave you a great experience!

Posted 3 years ago

“Dean always good to deal with”

Helpful Report

Posted 3 years ago

Hi Brian, Dean will be thrilled to hear! Thank you for the review.

Posted 3 years ago

“Mike P was excellent in manner and knowledge”

Helpful Report

Posted 3 years ago

Thank you Bernie! Mike will be please to hear this!

Posted 3 years ago

“Tim was friendly, articulate, concise and knowledgable.”

Helpful Report

Posted 3 years ago

Thank you Margaret, we will pass on your feedback to Tim!

Posted 3 years ago

“great service, very knowledgeable. very polite and friendly. would not hesitate to use again.”

Helpful Report

Posted 3 years ago

Thank you for the great review Alister! We look forward to helping you again.

Posted 3 years ago

“Today’s home visit by John to check all of our computer devices was meticulous and effective. We were consulted about the work to be done and are happy with the outcome. The system of annual checkups works very well.”

Helpful Report

Posted 3 years ago

Hi Karen, glad to hear that John was able to effectively help with all the work needing done! We love to make sure all your problems are resolved. Thank you for the amazing review!

Posted 3 years ago

“As an older person, I worry greatly about having to use the computer and feel totally out of my comfort zone all the time. Having made contact with Geels on Wheels, (on the recommendation of Mark Jones who owned 'Super Computers' ) I now have no hesitation about recommending them to anyone who needs help with their computer. Ross was very polite, very patient and understanding. He is very competent and efficient. If/when I need help again I shall certainly contact Geeks and ask for Ross, if possible.”

Helpful Report

Posted 3 years ago

Thank you so much for the review Coral! We think no matter your age, you should be able to use your tech hassle and stress free! We're so glad to hear that Ross was everything you needed to put you in that position, we will pass this feedback onto him.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,573 reviews