Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,575 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,575 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“John was great - he worked out what my issue was really quickly, and delivered great service. He was friendly and explained things in an easy to understand way.”

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Posted 3 years ago

Thank you Anna! John works hard to make sure he gives a great service every job! Thank you again for the amazing review.

Posted 3 years ago

“The service was very good. JohnR was very knowledgable and a good listener, he was able to address my issues quicly. I would recommend him to others.”

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Posted 3 years ago

Hi there Brenda, thanks for the great review! John will be delighted to hear such positive feedback. We look forward to helping you again!

Posted 3 years ago

“Great fast sane day service delivered to your door.”

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Posted 3 years ago

Hey Corran! Thanks for your amazing review!

Posted 3 years ago

“One of my concerns wasn't remedied but your representative said he would ask around and ring me with a solution”

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Posted 3 years ago

Hi Brent. Thank you for letting us know about this. We set very high standards of customer satisfaction and we’re sorry to hear that this standard has not quite been met in all areas. We have asked your technician to follow up regarding the data recovery on your external drives. You should hear back from him shortly if you haven't already!

Posted 3 years ago

“Chantelle was very helpful”

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Posted 3 years ago

Thank you Khai! Chantelle was very pleased to hear this.

Posted 3 years ago

“Easy, efficient and convenient. Highly recommend.”

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Posted 3 years ago

Thank you Amie! We pride ourselves in good service, so hearing you highly recommend it is amazing!

Posted 3 years ago

“Amazing, quick, friendly and value for money service that was delivered by an expert in his field, thanks GoW!”

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Posted 3 years ago

Thanks for the kind review Jana! Glad to hear you enjoyed our full experience!

Posted 3 years ago

“Efficient, friendly service.”

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Posted 3 years ago

Hi Marion! Glad to hear you had a great experience

Posted 3 years ago

“Very good assistance with my computer problems And a kind attitude. Thank you so much, Jarrod.”

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Posted 3 years ago

Hi Eleanor. Thanks for leaving us such a wonderful review!

Posted 3 years ago

“Ross was awesome and did a great job. Well worth getting him to look at the machine. Thanks so much. Great communication too.”

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Posted 3 years ago

Hi Greg. We’re thrilled to get such positive feedback. Your positive experience reaffirms our focus on customer satisfaction. Ross will be delighted with your feedback. We’re looking forward to the next time we can help you.

Posted 3 years ago

“I have used geeks on wheels for quite a few years now and always found them very helpful very polite and excellent people to work with they fix everything computers cell phones etcetera top of the charts for me thank you heaps on Wheels”

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Posted 3 years ago

Hi Ronda-Jean! Thanks for sharing your experience. It’s awesome to have been able to help you all these years! We look forward to helping you again in future whenever you need us!

Posted 3 years ago

“He was relaxed and very able with the job in hand.”

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Posted 3 years ago

That's great to hear Tony! Thanks for the 5-star review! We look forward to helping you again in the future if needed!

Posted 3 years ago

“Carried out work as requested. Thank you Harry.”

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Posted 3 years ago

Thanks Don! Harry will be pleased he was able to help!

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thanks for the 5-star review!

Posted 3 years ago

“Excellent service and communication . Joy”

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Posted 3 years ago

Hi Joy, thanks for the great review!

Posted 3 years ago

“As always, excellent service”

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Posted 3 years ago

Hi there Cheryl! Glad to hear we continue to give you a positive experience

Posted 3 years ago

“Great service. Prompt contact and the technician was very competent. I'm finding that good old-fashioned customer service and common sense are very rare in most businesses these days but Mike who came out to look at the fault and also the initial contact with the lady in reception was fantastic. I'm very pleased with every single aspect of this service. highly recommend using this company.”

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Posted 3 years ago

Hi there Dan! Glad to hear you loved our experience, we aim to give a great service through and through so to hear this feedback tells us we are on the right track! Awesome to hear that Mike did so well. Look forward to helping you again in the future.

Posted 3 years ago

“Michael was pleasant and easy to deal with. Unfortunately, he was unable to diagnose what was wrong with the computer, it is still not responding as it should on startup. I will probably be contacting you again soon. Kay”

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Posted 3 years ago

Hi Kay, that's a shame to hear we couldn't diagnose the issue. Let us know when you want us to have a look again.

Posted 3 years ago

“Martyn was fantastic.”

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Posted 3 years ago

Hi Judith! Thanks for sharing your experience! Martyn will be thrilled.

Posted 3 years ago

“Job well done highly recommended.”

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Posted 3 years ago

Hi Lorraine! Glad to hear the job went well! Thank you for the review.

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,575 reviews