Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,573 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,573 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Paul was extremely helpful and explained everything in language a person like me, with not a lot of computer savvy could understand.”

Helpful Report

Posted 3 years ago

Thanks for the stellar review Wendy! Paul is an amazing tech and he'll love to hear this feedback!

Posted 3 years ago

“Chris was very helpful and all is now sorted, Thank you”

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Posted 3 years ago

Hi Owen, glad to hear Chris was helpful! If you ever need anything else sorted, we are here to help!

Posted 3 years ago

“Very happy with the service given by JoshD today, he’s had helped us twice lately. He was very professional and explained every fully. We have always had great service from Geeks on Wheels and would definitely recommend them.”

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Posted 3 years ago

Hi Geraldine, thank you for this amazing review! We aim to give an amazing service every time, so hearing that we are succeeding is great. Josh is a great tech and he'll be delighted to hear this positive feedback.

Posted 3 years ago

“He didn't fix the phone, he said it would delete all messages.”

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Posted 3 years ago

Hi Sidney. Thank you for letting us know your thoughts on our service. We work really hard to offer the BEST customer experience, so we are naturally a little disappointed that your experience hasn’t quite reached a 5-star standard. We’re keen to explore this more with you, we will be reaching out to you shortly to see if we are able to resolve this issue for you.

Posted 3 years ago

“Thank you very much Lafi for checking & updating my computer. I have used Geeks on Wheels before & the service I’ve received has always been excellent. Lafi was friendly & courteous & I appreciated his help. Many thanks again Lafi.”

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Posted 3 years ago

Thank you again Heather! Lafi is definitely amazing!!! We appreciate your time to write these reviews.

Posted 3 years ago

“Very good service thank you. Laki checked & updated my computer & was very efficient & courteous. I have used Geeks on Wheels before & recommend their service. Thanks again Laki, much appreciated. Heather S”

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Posted 3 years ago

Hi Heather. If you're happy we're happy! Lafi will be thrilled to hear you loved your experience. Thank you for the review!

Posted 3 years ago

“Superb service once again from the fabulous Geeks on Wheels. Vaughan was professional, friendly and helpful.”

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Posted 3 years ago

Thank you! We pride ourselves in superb service and Vaughan does too!

Posted 3 years ago

“I find the work done by ChrisK to be fast and accurate. I have used your service for years and will continue to do so and advise others to do the same.”

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Posted 3 years ago

Thank you Edward! We really appreciate the continued support and we will continue to support you with all your tech troubles!

Posted 3 years ago

“Josh was very patient with us and had a fantastic and friendly manner”

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Posted 3 years ago

Hi there Josh, thank you for the review. Josh is a great technician so we are happy to hear you enjoyed his manner!

Posted 3 years ago

“very good IT technician completed all tasks he was given highly recommend him to my friends I thought I would be entitled to $30 discount as time was 2hours”

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Posted 3 years ago

Thank you Stuart. Looking at your invoice, you got a Gold Card discount, which is actually higher than the $30 discount for the time spent. Sorry for the confusion!

Posted 3 years ago

“We recently had Jarod out to fix some problems on our computer and smart phones. He turned out to be our knight in shining armour, Very amicable and he explained every action in layman's terms. He also tolerated my husband asking stupid questions. Thank you Geeks.”

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Posted 3 years ago

Thank you Jo-Anne! Glad to hear you loved Jarod's amazing service. We make sure everything we explain is in layman's terms because we know that tech jargon is not fun! We look forward to helping you with any future problems.

Posted 3 years ago

“Fabulous service from Justin as usual”

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Posted 3 years ago

Thanks Annamaria, Justin loves to provide amazing service!

Posted 3 years ago

“Very helpful service from Andy, understood my requirements”

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Posted 3 years ago

Thank you Warren! Andy will be delighted to hear

Posted 3 years ago

“Fantastic service. Helped out a couple of computers illiterates”

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Posted 3 years ago

Hi there Marie! Glad to hear we could help. Thank you for the review

Posted 3 years ago

“Excellent service thank you so much”

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Posted 3 years ago

Thank you for the review Andrea!

Posted 3 years ago

“Thank you for sending Chrisk, A very pleasant man and and I am very pleased with his friendliness and skills , I am happy with the results.”

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Posted 3 years ago

Thank you Owen, Chris will be pleased to hear such amazing feedback! Look forward to helping you again.

Posted 3 years ago

“Cannot fault the care and attention, and the time spent trying to retrieve a lost file. That was unsuccessful (not your fault at all) but I had a new EHD fitted which has made me feel significantly more secure. Thank you so much.”

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Posted 3 years ago

Hi Gillian! We're happy that you feel more secure with the new back up drive! It's always good to keep your files safe. Thank you for the review!

Posted 3 years ago

“Reuben was great /so very patient with an old lady.Thankyou”

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Posted 3 years ago

Hi Marilyn, glad to hear you enjoyed having Reuben out to help you! Thank you!

Posted 3 years ago

“John was great - he worked out what my issue was really quickly, and delivered great service. He was friendly and explained things in an easy to understand way.”

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Posted 3 years ago

Thank you Anna! John works hard to make sure he gives a great service every job! Thank you again for the amazing review.

Posted 3 years ago

“The service was very good. JohnR was very knowledgable and a good listener, he was able to address my issues quicly. I would recommend him to others.”

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Posted 3 years ago

Hi there Brenda, thanks for the great review! John will be delighted to hear such positive feedback. We look forward to helping you again!

Posted 3 years ago

Geeks on Wheels is rated 4.8 based on 7,573 reviews