Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,470 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,470 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thank you very much and I am very pleased to have had Chance sort out my computer accounts and the realisation that my old computer was coming to an end...like me. I bought a new one and he happily came, even though held up with work, and saw the job through so I am up and running. A great young tech with a good personality who listened to my worries and had a plan of action, which he carried out superbly.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels! I was very pleased with how Chance sorted out your computer issues and made the transition to a new computer smooth and painless. It was wonderful to have someone who was willing to take the time to listen to your concerns and come up with a plan of action to ensure you were up and running quickly. I'm glad you had a great experience too!

Posted 2 years ago

“Amandeep was prompt and efficient. He was courteous and took time to explain the cause of our issues. Fixed all our problems.”

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Posted 2 years ago

Hi Kevin! Thank you for sharing your experience with Amandeep! We love to hear when our technicians are doing well, and knowing that he was able to fix all your problems and explain the issues clearly for you proves he is doing well! We will pass this onto Amandeep so he gets the credit he deserves! Thank you for the review.

Posted 2 years ago

“Always friendly and super helpful.”

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Posted 2 years ago

Hi Jay! Thank you for the 5-star review and feedback on our service!

Posted 2 years ago

“Vivek was very good. He explained things in a way we could understand. Our issues have been fixed and our time on the computer will be more rewarding because of that.”

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Posted 2 years ago

Hi Bryan! Thank you for the feedback on our technician Vivek! We always love knowing how our techs are doing, and it sounds like he's doing a great job! Being able to explain things well so that anyone with any level of tech knowledge can understand is a key skill for our technicians so it's great to know that Vivek can do this! Thank you for the review!

Posted 2 years ago

“Very good. Arrived on time with previous notification. Carried out fixing problems quickly and left a very happy Client.”

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Posted 2 years ago

Hi Gary! Thank you for the feedback on your appointment with us! Being able to leave our clients in a happy and working state is super important to us, so we are proud to know that we achieved that for you! Thank you for the review.

Posted 2 years ago

“Have always received good service from Geeks on Wheels”

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Posted 2 years ago

Hi Mark! We are thrilled to hear that you've gotten continued good service from us! Thank you for 5-star review!

Posted 2 years ago

“Hi, Thanks to Paul we have sorted the facebook issue, and as he explained it's an area that the Technicians cannot get into unless they have your access ,so we worked through it and it's now sorted. Many Thanks Warren Bills”

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Posted 2 years ago

Hi Warren! We are so proud to hear that Paul was able to help you find a way to resolve the Facebook issues! Thank you for the review!

Posted 2 years ago

“Excellent and prompt service”

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Posted 2 years ago

Hi Donald! Thank you for the 5-star review!

Posted 2 years ago

“Excellent knowledgeable and prompt service. Very dependable and reliable technicians solving my problems.”

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Posted 2 years ago

Hi Kitty! We are so proud to hear that our technicians have been able to give such a great experience through their reliability and knowledge. Thank you for the 5-star review!

Posted 2 years ago

“On time fast and expert did all i needed,did lose my contacts history but no biggie”

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Posted 2 years ago

Hi Stephen! Thank you for sharing your experience! We are sorry to hear that your contact history has been lost, and if you need us to see whether it can be recovered please give us a call on 0800 424 335 and we can book in a return visit.

Posted 2 years ago

“Fantastic experience. Vivek is the ultimate professional, friendly and super knowledgeable. He sorted the issues out quickly, showing me what to do. Highly recommend.”

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Posted 2 years ago

Hi Debbie! We are so proud to know that Vivek has given you guys such a great experience and has been such an incredible technician! Having great knowledge is vital in this job as you never know what you might run into, so we are proud to know Vivek has got it all! Thank you for the review.

Posted 2 years ago

“Our Geek, Sam had an excellent rapport with us. Very impressed with the service.”

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Posted 2 years ago

Hi Alexis! Thank you for sharing your experience with Sam. It's always great to know how our technicians are doing, and it sounds like he's doing a great job! We will pass this onto him so he gets the recognition for a job well done! Thank you for the review!

Posted 2 years ago

“I enjoyed having SamR back to upgrade my computer and iPhone. He reassured me that both my devices were in good working order and safe from any malware. Thanks again for your great work SamR”

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Posted 2 years ago

Hi Donna! We are so thrilled to hear that Sam gave you such an enjoyable experience with getting your computer and iPhone upgraded! Feeling safe online is so important with how much we do online these days so it's great to know that Sam helped you gain that feeling! Thank you for the 5-star review!

Posted 2 years ago

“Excellent as always!”

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Posted 2 years ago

Hi Carol! Thank you for the 5-star review!

Posted 2 years ago

“Great service. Good communication. Pleasant to deal with. A job well done.”

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Posted 2 years ago

Thank you Robert for your wonderful 5 star rating! We are delighted that you enjoyed great service, good communication, and found us pleasant to deal with - it means a lot to us that you thought the job was well done!

Posted 2 years ago

“Tom gave good quality service and sound advice. Resolved problem. He was a pleasure to have in the house.”

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Posted 2 years ago

Thank you so much for your kind 5 star rating for Geeks on Wheels, Tom! It is wonderful to hear that you found our service and advice to be of good quality, and that you enjoyed having us in your house. We truly appreciate your support!

Posted 2 years ago

“Very pleased with the service, prompt, efficient and good explanations and advice.”

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Posted 2 years ago

Thank you so much for the 5 star rating, Bruce! We're very pleased to hear that you're very pleased with the service. We strive to provide quick, efficient service and good explanations and advice every time, and we're glad we could meet your expectations!

Posted 2 years ago

“very good service, on time and very good explanation of everything done.”

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Posted 2 years ago

Thank you Janette for rating Geeks on Wheels 5 stars! We're glad that you appreciated our very good service, being on time, and providing a very good explanation of everything we did.

Posted 2 years ago

“I'm pretty unhappy with the quality of service. I was having issues connecting my wifi using extenders, and so I asked the company for help. The technician was quick to dismiss my issue and said it is because I have "unreliable" tech, despite the fact that I had been using it flawlessly for 6+ months. Funnily enough, me and my neighbour fiddled with the system some more after the technician left and noticed that the system has two different models of satellite, and that we were originally trying to connect a router to a router-- which was never going to work. We re-organised the system so that we were only connecting the satellites to the router and magic-- it worked.I think the issue is solved now... I feel disappointed in the attitude of the technician, which left me feeling unheard-- and the cost of the "work" (>$200). The call center people were great through, and very responsive. Thanks for getting backk to me about this issue,a nd I appreciate your understanding + refund. Cheers”

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Posted 2 years ago

Thank you so much for taking the time to let us know about your experience, Olivia. We appreciate your feedback and are sorry that you were unhappy with the service you received. It is unacceptable for one of our technicians to dismiss a customer's issue without truly helping them, and we apologize for this. We understand how frustrating it can feel to be charged for something without truly being helped. We will discuss this situation further with the technician to fully understand why they felt that the current setup was not going to work reliably into the future. We will be reaching out to you shortly to discuss your experience and come to a reasonable resolution. Kind Regard, GeeksOnWheels

Posted 2 years ago

“Amandeep was excellent. He sorted our messy OneDrive set up, made recommendations on how to improve our systems, and was a pleasure to have in the office!”

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Posted 2 years ago

Thank you, Debbie! We are so happy we were able to exceed your expectations. We are so glad you enjoyed working with Amandeep! He is an amazing asset to the Geeks on Wheels team and it is clear to see why you write such a glowing review. Thank you again for your 5-star rating and your kind words about Amandeep!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,470 reviews