Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,827 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,827 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only way this could have been bettr was if the serviceman had said "it might take and hour" to install windows 11 instead of "about 10 Minutes"”

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Posted 2 years ago

Hi there, thank you for the positive review! We're sorry to hear that the installation took longer than initially thought, however, a number of factors can influence the time it takes to get everything installed and setup correctly. Thanks again and we hope to help if needed in the future!

Posted 2 years ago

“The man who came out to us, Weonsuk, was extremely pleasant to deal with and it was very clear that he knew his stuff. We only have one regret - he didn't tell us that we could replace the hard drive in our iMac desktop which would have been cheaper than having to purchase a brand new Apple laptop computer. That information would have been mighty useful! I don't think that Geeks on Wheels gets a commission from Apple because we bought our new Apple laptop through Weonsuk. Surely that would be bordering on unethical business practice.”

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Posted 2 years ago

“Weonsuk was great - fixed our issues quickly and tidied up a couple of other issues as well!”

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Posted 2 years ago

Hi Grant, thank you for your 5-star review! Awesome to hear our technician Weonsuk didn't just fix your immediate issues, but also went ahead and addressed some of your smaller tech issues as well. Thanks again!

Posted 2 years ago

“Great to deal with.”

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Posted 2 years ago

Hi Claire, thank you for the kind feedback and review!

Posted 2 years ago

“Really great service, patient and kind”

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Posted 2 years ago

Hi Marilyn, we appreciate the 5-star review and kind feedback. Many thanks!

Posted 2 years ago

“Responsive, polite and personable technician. Very pleased with the job.”

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Posted 2 years ago

Hi Peter, thank you for your kind words and 5-star review. We're stoked to hear you're not only pleased with the job done but found the technician polite and friendly, something we always aim to be! Thanks again.

Posted 2 years ago

“Extremely helpful. Justin explained clearly what he was doing and gave advice regarding back ups. Very easy to understand to non computer technical people. Much appreciated. Mary Cook”

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Posted 2 years ago

Hi Mary, thank you for your 5-star review! Awesome to hear, thanks to our technician Justin, that you found our service helpful! We're also happy to learn that you gained some valuable insight regarding back ups! Thanks again!

Posted 2 years ago

“IThe service person was nice and friendly and quickly understood my isues. My one complaint was the last 15 minutes was spent trying to get me to upgrade to their preferred Malaware software. I feel this shouldn't have been on my time. Other than that, HAPPY. I am also happy to report that the company was quick to make ammends regarding my issue. Thankyou”

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Posted 2 years ago

Hi there, thank you for the positive review and 5-star rating. We're most happy when our customers are too, so we're glad we could resolve everything to your satisfaction! Once again many thanks for the 5-star review and we hope to help again in the future.

Posted 2 years ago

“Great service v good technician today who could explain in plain English what he was doing and why. Above all nothing was too much trouble to fix and/ or explain.”

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Posted 2 years ago

Hello! Thank you for your review. We're very chuffed to hear you found our service valuable. Thanks again for your kind words and support.

Posted 2 years ago

“Once again excellent work. Thanks for all the advice and hints on how to improve things.”

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Posted 2 years ago

Hi Susan, thank you for the 5-star review. We're happy to hear you have found our service consistently excellent. It's important to us that we not only 'fix your tech', but that we also impart some of our expertise so you can feel more confident with your tech going forward. Thanks again!

Posted 2 years ago

“Very good service by Jack thank you.”

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Posted 2 years ago

Hi Caroline, thank you for your 5-star review. Awesome to hear, thanks to our technician Jack, that you had such a positive experience with our service! Thanks again!

Posted 2 years ago

“He did a very good job in finding the caurse of the problem I had with my internet outage.”

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Posted 2 years ago

Hi Willy, thank you for the 5-star review. We're happy to hear your internet issues were resolved. Thanks again!

Posted 2 years ago

“Justin did a great job sorting out a number of issues with our computer and giving some other advice on devices we have.”

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Posted 2 years ago

Hi Iain, thank you kindly for the 5-star review. It's fantastic to hear that our technician, Justin, not only resolved your computer issues but also provided valuable advice on operating your other devices. Thanks again Iian!

Posted 2 years ago

“Easy to book, good advice, timely”

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Posted 2 years ago

Hi Fiona, thank you for the review! We're very glad to hear you had such a positive experience with us.

Posted 2 years ago

“Easy booking, short waiting time. Prompt service. Good communications. Great work, exactly what I needed, quickly sorted and well explained”

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Posted 2 years ago

Hi John, thank you for your 5-star review and your kind words. We're so pleased to hear your recent experience with us was timely, accommodating and met all of your needs! Thanks again!

Posted 2 years ago

“Justin A is amazing! Really helpful and super knowledgeable without being condescending. My whole tech situation was stressing me out, but it's solved now and i feel so much better. Cannot recommend enough.”

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Posted 2 years ago

Hi Madeleine! Thank you for your 5-star review and recommendation. We're very happy to hear that our technician Justin not only solved your tech issues, but did so in a respectful manner. Thanks again for your kind words.

Posted 2 years ago

“Many thanks to Julianne from Geeks on Wheels for the prompt, efficient and friendly service. Am looking forward to many years of hassle-free computering now that I belong to Geeks Plus!”

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Posted 2 years ago

Hi! Thank you for your 5-star review. We're very proud to hear that our technician Julianne provided a timely and accommodating experience for you! And, welcome to Geek Plus! Thanks again!

Posted 2 years ago

“Jared was polite, analysed the issues quickly, sorted what was possible to be fixed and was helpful when asked for advice re replacing my aged computer.”

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Posted 2 years ago

Hello! Thanks for the awesome 5-star review. It's great to hear that Jared quickly fixed your tech issues and was super polite too. We really appreciate it!

Posted 2 years ago

“Vaughan was very effective and helped with all my queeries and showed me how to do the things I asked. Also updated my scanner and advised and implemented additional One Drive folders”

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Posted 2 years ago

Hi Simon, thank you for your 5-star review! We're pleased to hear that Vaughan went above and beyond with your technological problems and your queries. Thanks again!

Posted 2 years ago

“Any of your service people have been first class.”

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Posted 2 years ago

Hi Lorraine, thank you for your 5-star review. We're delighted to hear that you've consistently found our technicians to be of high quality throughout your experience with us. Thanks again!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,827 reviews