Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,357 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,357 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Whenever I need some assistance with my computer I ask for Sashika Fernando, initially because he knows his way around Apple computers. However, he is so polite and a pleasure to work with, all the more reason to ask for him by name. Please don't lose him ! Regards John Glaister”

Helpful Report

Posted 2 years ago

Hi John! We are thrilled to hear that Sashika has been a great asset to you whenever you need tech support! We're proud to know that his demeanor has helped you have the confidence to request him whenever you need help, and we will definitely try our hardest to keep him around for the long haul! Thank you for the review.

Posted 2 years ago

“Yeonsuk is highly professional and able to understand problems and clearly explain solutions. He always arrives promptly.”

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Posted 2 years ago

Hi Lindi! We are thrilled to hear that Weonsuk has given you great service through his visits. Being on time is important to us, so we are glad to know he is always arriving promptly! We are also proud to know he has great knowledge of the tech troubles present and can explain his solutions well! Thank you for the review.

Posted 2 years ago

“Very good service from Jared, would reccommend him to all my friends”

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Posted 2 years ago

Thank you Judith for your 5 star rating! We are so happy you had a great experience with Jared and that you would reccommend him to all your friends. We appreciate your feedback!

Posted 2 years ago

“Tom the Techie was very friendly and helpful, thanks!”

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Posted 2 years ago

Thank you so much, Tim, for your 5 star rating! We really appreciate you taking the time to provide us with such valuable feedback.

Posted 2 years ago

“Very helpful. Our problem seems to have been sorted for now. Hopefully....”

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Posted 2 years ago

Thank you so much for your generous 5 star rating! We are delighted that we could help you and that your problem is now sorted.

Posted 2 years ago

“I really appreciated Alex's conscientious, thoughtful approach and her persistence in resolving an issue that turned out to be unexpectedly tricky.”

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Posted 2 years ago

Thank you for your four-star review of Geeks on Wheels! I am so glad that Alex was able to help you with your issue. I appreciate your kind words about Alex’s conscientious, thoughtful approach and the determination to solve the problem for you. It's wonderful to know your experience was a positive one. Thank you again for taking the time to rate our services.

Posted 2 years ago

“great communication and follow up”

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Posted 2 years ago

Thank you so much for your 5 star rating of Geeks on Wheels! We strive to provide our customers with the best service possible and we are glad that you felt that we were successful in doing so. Thank you again for your review, it is much appreciated!

Posted 2 years ago

“Big job.Amandeep was very patient and explained everything to me so I could understand. Checked everything I required was correct before he left Very happy with your service Thanks”

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Posted 2 years ago

Thank you so much for your kind words, Penny! We appreciate your five star rating of Geeks on Wheels! We're thrilled that Amandeep was patient and helpful enough to explain everything in a way that you could understand, as well as ensuring that all you needed was checked and correct before leaving. We really appreciate your satisfaction with our service. Thank you!

Posted 2 years ago

“Great service, thought through the issue with the home network and fixed promptly”

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Posted 2 years ago

Thank you so much, Nick, for your wonderful 5 star rating of Geeks on Wheels! I'm so glad that you found our service helpful and that we were able to rectify your issue with your home network and fix it promptly. Your positive feedback means the world to us!

Posted 2 years ago

“Pleasant, courteous Technician. Appreciate the computer learning we gained thanks. Unfortunately, he needed to come back as one problem not sorted on the first visit. This incurred additional expense, inclusive of 'call out'.”

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Posted 2 years ago

Thank you for providing us with a 4 star rating for Geeks on Wheels! We greatly appreciate your feedback. We are sorry to hear that our technician had to come back as one problem was not resolved on the first visit. We understand that this incurred additional expense and we apologize for the inconvenience. Thank you for taking the time to talk to me so on the phone we were able to resolve your issue. We hope that the computer learning gained during the visits was beneficial.

Posted 2 years ago

“Alexj was very helpful. Gave great advice”

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Posted 2 years ago

Hi Dymphna! We are thrilled to hear that Alex was able to give great service and advice! Thank you for the review!

Posted 2 years ago

“On time new all the tricks achieved a lot in the hour”

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Posted 2 years ago

Hi Allan! Thank you for the review and feedback on our service!

Posted 2 years ago

“Taylor was good at quickly establishing the scale of the hack problem and dealing with it.”

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Posted 2 years ago

Hi there! Thank you for sharing your experience with Taylor! We are proud to hear that he was able to help in a fairly complicated and stressful hacking situation and get things resolved! Thank you for the review!

Posted 2 years ago

“Great man very casual and informative”

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Posted 2 years ago

Hi Grant! Thank you for the feedback on our technician and review!

Posted 2 years ago

“Professional service!! Lifesavers. Great technician! Chance was super helpful and knew what he was doing, absolute peace of mind using Geeks on Wheels. Thank you.”

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Posted 2 years ago

Hi there! We are thrilled to hear that Chance was able to be such a great experience for you! We always want our technicians to be able to give a professional service and have great knowledge of tech, so we are proud to know Chance did both of those! We will send your thanks onto Chance so he gets the recognition he deserves! Thank you for the review!

Posted 2 years ago

“Tim was fantastic. He explained to him how my new modem would work and I was very impressed.”

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Posted 2 years ago

Hi there! We are so proud to hear that Tim was able to give such a great experience, through his explanations and hard work! Thank you for the review

Posted 2 years ago

“I have only praise for the Geek team. After initial difficulties with a new printer and a failing newish PC, all problems were eventually resolved in minimal time to my total satisfaction. The value of my Geek Plus Premium membership was demonstrated fully, and I can only recommend it strongly to everyone else.”

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Posted 2 years ago

Hi there! Thank you for your praise and support! Customer satisfaction is a very important aspect of our business, and so we are thrilled to hear that we were able to do this through our problem-solving and efficiency! We're also proud to know that you're getting everything you can out of your Geek Plus Premium membership! Thank you for the review!

Posted 2 years ago

“Wonderful service,thank you very much”

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Posted 2 years ago

Hi Glenese! Thank you for the 5-star review and feedback on our service!

Posted 2 years ago

“Ben V was very informative and gave us all options to make decisions”

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Posted 2 years ago

Hi Greg! We are thrilled to hear that Ben V was able to give a great experience through his knowledge and recommendations! Thank you for the 5-star review.

Posted 2 years ago

“Geek arrived on time and was helpful and friendly”

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Posted 2 years ago

Hi there! Thank you for your feedback on the punctuality of the service and our helpful and friendly staff!

Posted 2 years ago

Geeks on Wheels is rated 4.8 based on 7,357 reviews