Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,826 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,826 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

Write Your review

Tell us how Geeks on Wheels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A patient listener to me . I have limited tech vocb so value his understanding of my problem. Solution was carefully explained.”

Helpful Report

Posted 11 months ago

“Another great service from Geeks. Many thanks.”

Helpful Report

Posted 11 months ago

Hi Noeleen, thank you for the 5-star review. We're glad our technician was able to help you. Thanks again!

Posted 11 months ago

“Ryan D has fixed all issues with my system quickly and competently. A very personable and talented young man. Thank you Ryan.”

Helpful Report

Posted 11 months ago

Hi Jill, thanks for the 5-star review. We're glad Ryan was able to fix all your issues, we'll pass on your message to him, thank you!

Posted 11 months ago

“Very good and excellent explanation what to do and not to do”

Helpful Report

Posted 11 months ago

Hi Alan, thanks for the 5-star review. We're glad our technician was able to give you a excellent explanation of what to do and what not to do. Thanks again!

Posted 11 months ago

“I found Ben to be very friendly & professional in his job explaining everything to me in detail and what the problem was. I would highly recommend Geeks on wheels to friends & family thank you Ben for a job well done.”

Helpful Report

Posted 11 months ago

Hi Stephen, thank you for the 5-star review. We're happy your experience with Ben went great and that he was able to help you with your problem, we'll pass your message onto him. Thanks again!

Posted 11 months ago

“Youing man was punctual,pleasant, explained all he was doing with the computer. Sorted out the problem . Very professional. Would gladly use this service again.”

Helpful Report

Posted 11 months ago

Good morning, thanks for the 5-star review. We're very glad our technician was able to solve your problem. Thanks again for the kind review!

Posted 11 months ago

“Steven was on time but had a lot to do. He tried to explain to me what he was doing. I could not understand a few things but some was okay. After Steven left the building some items came straight to me . Steven was very knowledge, just to much work. I will leave the old laptop as I cannot send email using xtra.co.nz. Anyway thanks Best Regards Brian Francis”

Helpful Report

Posted 11 months ago

Hi Brian, thanks for the 4-star review. Glad you're starting to have your emails coming through. Sounds like you had a lot to get through but we're glad Steven could help you out with most of it. Thanks again for your review.

Posted 11 months ago

“Very friendly, calm and knowledgeable 'Geek'. Able to explain the problem with easy to understand comparisons. Very valuable advice. Great service. Solved the problem”

Helpful Report

Posted 11 months ago

Hi there, thanks for the 5-star review. We're glad our Geek was able to help you with your problem and are very happy you found our service helpful, thanks again!

Posted 11 months ago

“Justin was amazing. He was so easy to communicate and reliable. So trustworthy and got the job done. Will be using him in the future! Big thanks👍👍👍”

Helpful Report

Posted 11 months ago

Hi James, thanks for the 5-star review. We're glad your experience with Justin went great, we'll pass your message onto him. Thanks again!

Posted 11 months ago

“on time, did the job, helped with a few other minor iissues”

Helpful Report

Posted 11 months ago

Good morning, thanks for the 5-star review. We're very glad you had a great experience with us. Thanks again!

Posted 11 months ago

“Very good service Anthony was very polite and patient being in our 80's this was very good showed me how to use scanner and fixed everything I asked in a very quick time”

Helpful Report

Posted 11 months ago

Hi Rhonda, thank you for the 5-star review. We're very pleased Anthony was able to show you how to use the scanner and fix everything you asked, we'll pass on your message to him. Thanks again!

Posted 11 months ago

“Jason G was very clear and helpfull in his explanation of the work he carried out on our computer today.Would use services again Ross Mercer.”

Helpful Report

Posted 11 months ago

Hi Ross, thanks for the 5-star review of Jason's visit. Glad to hear everything went well and you were pleased with the service! Thanks again.

Posted 11 months ago

“Loftus was extremely helpful and solved several problems with ease. Much appreciated. Thanks.”

Helpful Report

Posted 11 months ago

Hi Marion, thanks for the 5-star review for Loftus. We will be sure to pass on your feedback, and are stoked to hear he could solve your problems with ease. Thanks again!

Posted 11 months ago

“No further comment”

Helpful Report

Posted 11 months ago

“another very helpful visit from these guys, knowledgeable, personalble, and got the job done”

Helpful Report

Posted 11 months ago

Hi Paul, thanks for the 5-star review. It's great to hear that your technician was knowledgeable, personable and most importantly, got the job done. We look forward to helping again in the future should you require!

Posted 11 months ago

“I have been using Geeks On Wheels just about as long as it has been going and it never ceases to amaze me how incredible the "Geeks" are. No exceptions - ALWAYS polite, helpful, knowledgeable and good communicators. I really appreciated Ben - thankyou. Cheers, Di Robertson”

Helpful Report

Posted 11 months ago

Hi Diane, thank you for the lovely 5-star review. It's lovely to hear that you are a long-standing customer of ours and that our service continues to meet your high standards. We will be sure to pass on your kind words to Ben and hope to continue assisting you long into the future. Thanks - Geeks on Wheels Team

Posted 11 months ago

“The problem was sourced and fixed. I am so happy with the problem being fixed.”

Helpful Report

Posted 11 months ago

Hi Andrea, thank you for the 5-star rating and positive feedback. We're happy that you're happy now the problem has been resolved!

Posted 11 months ago

“On the many occasions we have used Geeks on Wheels, we have been very pleased with the quality of service offered.”

Helpful Report

Posted 11 months ago

Hi Pat, thanks for the great feedback, happy to help as always!

Posted 11 months ago

“Had A Geek in ths morning, he did a great job sorting ME and my computer out. At least the computer runs well @ if I did the same things, it would be really good. Rating him out of 5 has to be a 5. Would PRECOMEND Geeks to anyone 9.5, can't be perfect all the time.”

Helpful Report

Posted 11 months ago

Hi Vic, thanks for the great review! Glad our geek got a perfect score and was able to help with both you and your device haha. We are always happy to assist and guide our customers in order to help them get the best out of their tech!

Posted 11 months ago

“Hopeless!!!! Didn't even turn up. Took the morning off work. Received a reminder text that they would be here the night before then nothing. Didnt even have the decency to advise that they needed to reschdule until I rang them at 2pm to enquire how far away they were. Would definitely NOT recommend them!!!!”

Helpful Report

Posted 11 months ago

Hi Deborah, Thank you for sharing your feedback. We’re sorry to hear your experience didn’t meet expectations. We would be happy to discuss this further. Kind regards, The Geeks on Wheels Team

Posted 11 months ago

Geeks on Wheels is rated 4.8 based on 7,826 reviews