Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,916 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,916 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tom was very helpful in completing the setup of my new computer, by connecting it to the new monitor, attaching it to the recently repaired printer, making sure it all worked, and replacing Trend Micro with Malwarebytes. I appreciated his work.”

Helpful Report

Posted 9 months ago

Hi again, Maxine! It’s fantastic to hear you got that new monitor, and we're glad Tom could get everything set up for you! We appreciate your 5-star review and kind words. Thank you!

Posted 9 months ago

“Thank you. Ben was very patient and helpful, spending time in setting up my new computer, and giving advice on buying a new monitor. I appreciated his assistance.”

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Posted 9 months ago

Hi Maxine, thank you for your 5-star review! It's awesome to hear that our technician Ben set up your new computer and also extended some helpful advice. Thanks again for your kind words!

Posted 9 months ago

“I took up Geeks offer of upgrading my computer and was looked after by Fashika. I could not fault his work in making the transfer. He was excellent in his communication and patient with his explanations as he went about his work. Iam so far very happy with the result.”

Helpful Report

Posted 9 months ago

Hi Iain, thank you for your 5-star review! We're pleased to hear that our technician Sashika not only helped you set up your new computer, but also made sure you felt confident navigating it! Your feedback means a lot to us. Thanks again for your kind words.

Posted 9 months ago

“Sashika was punctual & efficient. He explained the issues well.”

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Posted 9 months ago

Hello, thank you for your 5-star review! Great to hear that our technician Sashika was timely, efficient and had clear communication. We'll be sure to pass along your kind words to him. Thanks again!

Posted 9 months ago

“the ribbon at the top is much to small. i will go blind trying to read it”

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Posted 9 months ago

Thanks for the 4-star review Paul, if you need any support reach out to 0800 424 335!

Posted 9 months ago

“Weren't able to fix our problem. Upside - tech polite and apologetic.”

Helpful Report

Posted 9 months ago

Hi there, we are so sorry to hear we couldn't fix the problem. A manager will reach out to resolve this for you!

Posted 9 months ago

“So pleased with the outcome of my iPhone problem this evening. Jared was fabulous cool calm and collected and never made me feel silly. Very happy”

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Posted 9 months ago

Hi Kathryn, thank you for your 5-star review! It's awesome to hear that Jared not only resolved your iPhone issue but also made you feel well taken care of. We really appreciate your kind words, thanks again!

Posted 9 months ago

“Great service from Rob - problems dealt with and additional advice as well. Great value for money. I warmly recommend this service.”

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Posted 9 months ago

Hi Alison, thank you for your 5-star review! We're glad to hear your tech problems were solved and that you felt you gained some valuable knowledge from our technician Rob. Thanks again for your kind words and recommendation!

Posted 9 months ago

“I have always found the people at Geeks On Wheels to be very pleasant and helpful to deal with. Anthony is a very pleasant and helpful gentleman to work with. He knows his stuff.”

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Posted 9 months ago

Hi Russell, maintaining a high standard across our team is a top priority, so we're delighted to hear that Anthony is exemplifying this! We’ll be sure to share your kind words with him! Thank you for your 5-star review!

Posted 9 months ago

“Very pleased with the support I got from Alex.Helpful, thorough, made everything look easy”

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Posted 9 months ago

Hi Robyn, thank you so much for your 5-star review! We're happy to hear Alex provided a helpful, thorough service and got your tech issues sorted out! Thanks again for your kind words!

Posted 9 months ago

“Very pleased with Aaron’s help He totally understood my issues and quietly worked around them. He is a credit to himself and your company”

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Posted 9 months ago

Hi Ray, thank you for your 5-star review! We're very pleased you felt so well accommodated by our awesome technician Aaron. We'll be sure to share your kind words around. Thanks again!

Posted 9 months ago

“The Geek's visit yesterday was very satisfactory. However, I was not impressed by a personal remark which he made.”

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Posted 9 months ago

Hi Katharine! We are glad to hear that your visit yesterday was satisfactory, however, we are sorry that our technician made a concerning personal remark. A manager will be reaching out to gather more information asap!

Posted 9 months ago

“great service, Aaron installed new laptop and explained everything”

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Posted 9 months ago

Hi Peter, thank you for your 5-star review! We're happy to hear Aaron not only got your new laptop set up, but also shared some of his tech expertise so you felt comfortable with it going forward! Thanks again!

Posted 9 months ago

“Great service as usual. Angus was knowledgable and persistant. He worked out my level of IT knowledge and used language I could understand.”

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Posted 9 months ago

Hi Richard, thank you for your 5-star review! We're pleased to hear our technician Angus was not only knowledgable, but also shared some of his tech expertise so you felt more comfortable with your tech going forward! Thanks again for your kind words.

Posted 9 months ago

“Chris quickly established the problem was and provided the solution.”

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Posted 9 months ago

Hello! Thank you for your 5-star review! Awesome to hear, thanks to our awesome technician Chris, your tech issue was identified and a solution provided. Thanks again, for your kind words.

Posted 9 months ago

“Rob was very helpful servicing our laptops. He offered lots of helpful tips and advice. Would definitely recommend him to others”

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Posted 9 months ago

Hi Anne, very awesome to hear that our technician Rob not only serviced your laptops, but also provided some of his tech expertise so you feel more confident with your tech going forward. Thank you kindly for your 5-star review and recommendation!

Posted 9 months ago

“Very pleased with the help he gave me and cleaned my computer in a very efficient way. Gave me good advice regarding scams which was very helpful. Many thanks”

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Posted 9 months ago

Hello! Thank you for your 5-star review. We're pleased to hear that you found our service efficient, and our advice helpful. Thanks again, for your kind words!

Posted 9 months ago

“Paikea was very helpful, looked at a number of options to make sure signal strength was at its optimum. Job was successful and camera installed, great outcome highly recommend”

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Posted 9 months ago

Hi Melanie, thank you for your 5-star review! Awesome to hear our technician Paikea went above and beyond to ensure you camera installation was a success! Thanks again, for your kind words.

Posted 9 months ago

“Great job. Very happy and Amandeep was very very helpful.”

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Posted 9 months ago

Hi Kerry, thank you for your 5-star review! We're pleased to hear our technician Amandeep was so helpful and that you're happy with the outcome of our visit. Thanks again for your kind words.

Posted 9 months ago

“Thoroughly enjoyed Paikea's helpfulness and pleasant manner.”

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Posted 9 months ago

Hi Jo, thank you for your 5-star review. Awesome to hear our technician Paikea provided you with an accommodating experience! Thanks again for your kind words.

Posted 9 months ago

Geeks on Wheels is rated 4.8 based on 6,916 reviews