Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,676 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,676 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very happy with the assistance received from the very patient JacobD and would have hesitation in recommending him”

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Posted 10 months ago

Hi Sheryl, thank you for your 5-star review! It's great to hear you were happy with the assistance provided by our awesome technician Jacob! Thanks again for your kind words and recommendation. We appreciate it a lot!

Posted 10 months ago

“Very impressed from my first initial phone call to ask for help, through to the communications around availability of Technician, and updates of when they were on their way to my location. The Technician took the time to explain and reassured me, and was able to perform the fix quickly and without any issues. They even asked if there was anything more they could help with once the initial task was complete.”

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Posted 10 months ago

Hi Rachel! Thank you for your 5-star review! We’re so pleased to hear your experience was smooth from your very first call through to the technician's visit. It’s great to know our updates, clear explanations, and extra care made a difference, and that the issue was resolved quickly. Thanks again for taking the time to share your feedback, we appreciate it greatly!

Posted 10 months ago

“5 and will be very happy to be assisted by the excellent DanieiP again Phil Parkinson (Dr)”

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Posted 10 months ago

Hi Phil! Thank you for your 5-star review and kind words. It's great to hear you are happy with our service with many thanks to our awesome technician Daniel. Thanks again for sharing your feedback, we appreciate it!

Posted 10 months ago

“Very happy with the service. Would strongly recomend that payment amount details be correct ON THE DAY!!! I will pay the ballance on, or before the 7th October 2025”

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Posted 10 months ago

Hi Rob! Thank you for your review and your notes. It's great to hear you're very happy with our service. We're just a call away should you need more tech help in the future. Thanks again!

Posted 10 months ago

“Yesterday I had one of their so call "experts" come to look at my Mac that is having issues. I was told he would arrive between 8am and 12am. At 12 I had heard nothing and had to phone the company to ask where he was. The "expert finally arrived after 2pm. I do not have an issue where a service person is busy, but not a phone call or txt from the company or serviceman is not good enough. I showed the "expert" the Mac and described the issues I was having and left him to it. 20 minutes later not hearing anything I went to check and found he had got no further than I had. In fact I caught him searching Google to find out how to do things he was supposed to be able to do. After 45 minutes he tells me he has no idea how to sort the problem out $194.0 please. While having a tidy up once the man had gone I found that two of my expensive USB cables were missing. Years gone by I have used this service and found them to be very good and at a fair price. This was not one of those times. In no way will I recommend anyone to use this service but would rather suggest one of the competitors if you need an in home repair on your Mac.”

Helpful Report

Posted 10 months ago

Hi there, we're so sorry to hear that you had this experience. Communication is important to us and the fact that you did not hear that we were running behind is on us. We will speak to the call centre to ensure this doesn't happen again. We would love to help you resolve this issue so a manager will be in touch to discuss what has occurred.

Posted 10 months ago

“Very good communication. Aaron was very good explaining the issues and how to fix them. Polite and helpful. Thank you”

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Posted 10 months ago

Hi Wendy! Thank you for your 5-star review. We’re so pleased to hear you found our service polite and helpful. A big thanks to our technician Aaron for clearly explaining your tech issues and how to fix them, ultimately helping you feel more comfortable with your technology moving forward. We really appreciate you taking the time to share your feedback. Thanks again!

Posted 10 months ago

“Clear explanation of what was needed and why.”

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Posted 10 months ago

Hi Mary, thank you for your 5-star review! We’re glad we could explain things clearly and make the process easier for you. Thanks again for your feedback, we appreciate it!

Posted 10 months ago

“Very pleased with the service and instruction Ryan gave to us”

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Posted 10 months ago

Hello! Thank you for your review! We're chuffed to hear that you're very pleased with the service and the advice/explanations that our technician Ryan provided for you. We appreciate you taking the time to share your feedback. Thanks again!

Posted 10 months ago

“i was not sure with my computor rang the geeks and they fixed every thing ijust cant praise them enough.”

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Posted 10 months ago

Hi Wayne! Thank you for your 5-star review! We’re so glad you reached out to us and that our technician was able to get your computer, and all your other tech needs, sorted. We appreciate you taking the time to share your feedback. Thanks again!

Posted 10 months ago

“Shakira visited us and he was excellent. A thoroughly nice young man. New his trade and helped tremendously”

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Posted 10 months ago

Hi Pete! Thank you for your 5-star review. It's great to hear you found our technician Sashika to be nice, knowledgeable, helpful to your tech needs and overall, excellent! We appreciate you taking the time to share your feedback, thanks again!

Posted 10 months ago

“I telephoned yesterday after Brandon H had left - but didnt have time to wait till it was my turn. I wanted to sing his praises to you! What a delightful young man you have in Brandon. A wonderful representative for your company. Friendly, helpful, courteous, and patient with elderly retired customers. I have always had fantastic service from your technicians. That is why I continue to use Geeks on Wheels, You are my go to when I need assistance. And now my husband who has always tried to do things himself is hooked too. He was so impressed. So well done Brandon .”

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Posted 10 months ago

Hi Catherine! Thank you for your kind words and 5-star review! It’s wonderful to hear our technician Brandon left such a lasting impression. Being friendly, helpful, courteous, and patient are qualities we expect all of our Geeks to uphold, so it’s great to know Brandon is living up to that. We’re glad you continue to find our service consistently of high quality and that it gives you the confidence to call on us again whenever you need tech help. Thanks again for taking the time to share your feedback, we truly appreciate it!

Posted 10 months ago

“Cheerful, well dressed, and friendly. Always thorough and helpful. Thanks Geeks”

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Posted 10 months ago

Hi Raewyn! Thank you for your 5-star review. It's great to hear you found your technician cheerful, well dressed and overall accommodating to your tech needs. We appreciate you taking the time to share your feedback, thanks a lot!

Posted 10 months ago

“knowledgeable, friendly and approved of by the dog (rottweiler). No disrespect to Aaron, but I have more time to spend looking for the fiddly bits. Was impressed with him :-D”

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Posted 10 months ago

Hi Cameron! Thank you for your 5-star review! It's great to hear our technician Aaron was knowledgeable, friendly, and got the seal of approval from both you and your dog. We like to think we’re pretty much certified pet-friendly here at Geeks! Thanks again for taking some time out of your day to share your feedback. We appreciate it!

Posted 10 months ago

“Excellent service.”

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Posted 10 months ago

Hi Annabel! Thank you for your 5-star review. We're chuffed to hear you find our service excellent. Thanks again for taking the time to share your feedback. We appreciate it!

Posted 10 months ago

“Great service and advise. Could not fault the experience.”

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Posted 10 months ago

Hi there, thanks for the 5-star review!

Posted 10 months ago

“The technician was very knowledgeable and helpful. He fixed my issues and gave advice for the future. He installed an ad blocker but it doesn't work very well. It is still better than nothing.”

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Posted 10 months ago

Hi Pam, thank you for taking the time to leave such a lovely 5-star review. Glad to hear our technician provided some advice and resolved your issues. Sorry to hear that the ad-blocker is not meeting your expectations, it may be a matter of needing to tweak some settings - Feel free to reach out if you would like to follow up with the technician by phone for suggestions.

Posted 10 months ago

“Brandon from Geeks visited us at the appointed time to check everything was ok with our PC. He did a thorough job in explaing what he was doing when looking at our computer.”

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Posted 10 months ago

Hi Mike and Sheila! Thank you for your 5-star review. It's great to hear our technician Brandon not only gave your PC a thorough check-up, but also offered some advice and explanations so you felt more confident with your computer moving forward. Thanks again for sharing your feedback, we appreciate it!

Posted 10 months ago

“Knowledgeable efficent service”

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Posted 10 months ago

Thnaks for the feedback and 5-star review Peter!

Posted 10 months ago

“We could not be happier with the service provided by Geek on Wheels and Brandon the technician.He was polite, friendly and very patient with us. We would not hesitate to use him and the team again.”

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Posted 10 months ago

Hi Murray, thank you for taking the time to leave a lovely 5-star review for Brandon and his service. It sounds like he displayed all the traits we love to hear about. Thanks once again and we look forward to assisting in the future should you need.

Posted 10 months ago

“Hi folks, once again Vaughan was very helpful and patient, especially explaining what he was doing step by step to my disabled daughter Regards Brendan Wright”

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Posted 10 months ago

Hi Brendan, Thank you for your wonderful 5-star review! We're delighted to hear that Vaughan was able to provide such helpful and patient support, especially with guiding your daughter through the process. Your feedback truly means a lot to us, and we’re always here to help! Warm regards, Team Geeks on Wheels

Posted 10 months ago

Geeks on Wheels is rated 4.8 based on 7,676 reviews