Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 7,762 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 7,762 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels is a mobile computer support and repair task force. We travel to your home or office to fix troublesome technology and help solve your computer problems.

We have staff based across New Zealand in Auckland, Hamilton, Cambridge, Tauranga, Rotorua, Taupō, Hawke's Bay, New Plymouth, Kapiti Coast, Wellington, Palmerston North, Nelson, Christchurch, Ashburton, Dunedin and Invercargill.

Here at Geeks on Wheels, we have spent over two decades assisting New Zealanders with their IT needs – we take the stress and frustration out of tech repair, malware removal and everything in between, so you can enjoy your laptop, computer, smart TV, Wi-Fi network and other technology, exactly as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that has been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 2nd July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rob has been helping me with an issue relating to log in problems in accessing an American organization which had changed its security codes two weeks ago. The new security code required a phone number, but my NZ phone number did not work. We contacted the IT help line in America, and got no help. The person in America said we needed a US phone number. Rob found a way around the problem by signing me up for a US phone number with an eSim. Throughout this process Rob was very fast and efficient as well as being very friendly.”

Helpful Report

Posted 10 months ago

Hi Bill, Thank you for the lovely 5-star review of Rob's service. It's great to hear that with a little outside-the-box thinking he could get you all logged in. We'll be sure to pass on your kind words and hope to help again in the future with any tech troubles you may encounter. Thanks, Geeks on Wheels

Posted 10 months ago

“WOW! Jacob arrived and got on with the job—great guy, very knowledgeable and solution-oriented. Thanks for the help today, I LOVE the new setup. Thanks, team, and well done, Jacob. I am very HAPPY. :)”

Helpful Report

Posted 10 months ago

Hi Meir, Thank you for the great review of your recent visit from Jacob. We are stoked to hear that you love the new setup and that Jacob was able to implement solutions that work for you! Thanks again for the great review. Geeks on Wheels Team

Posted 10 months ago

“A very helpful and friendly service given by both Jenny and Stephen.”

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Posted 10 months ago

Hi there, thank you for the awesome 5-star review of our recent visit. Glad we could be of assistance!

Posted 10 months ago

“Sam was very very helpful and was able to answer my, probably dumb, questions. At nearly 87 I am not at all technically minded and he was very good and didn't make me feel stupid. All being well I will take his advice and in a years time ring Geeks on Wheels for a new computer. Sam gave me 5 star service.”

Helpful Report

Posted 10 months ago

Hi Christine, Thank you for taking the time to leave some great feedback for your recent visit from Sam. We strongly believe that there's no such thing as a dumb question, so good on you for asking! It's great to hear that Sam was able to talk you through things as he went. We will pass on your kind words to Sam and look forward to helping in the future! Many thanks, Geeks on Wheels Team!

Posted 10 months ago

“fantastic job, excellent”

Helpful Report

Posted 10 months ago

Hi Bourne, Thank you for the 5-star rating and great feedback, it's much appreciated, and we look forward to assisting in the future should you need us! Geeks on Wheels Team

Posted 10 months ago

“Excellent service.”

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Posted 10 months ago

Hi Elizabeth, Thank you for the lovely 5-star review! - Geeks on Wheels team

Posted 10 months ago

“These guy's know what computers are all about, excellent service and communication. Many thanks 😊”

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Posted 11 months ago

Hi Graham, thanks for the lovely review and 5-star rating. We're always happy to help!

Posted 11 months ago

“Vivek is such a nice friendly helpful man, This is the second time I have needed Vivek help with my internet . Highly recommend him to anybody with internet issues.”

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Posted 11 months ago

Hi Lee, Thanks for the lovely 5-star review. We'll be sure to pass on your feedback to Vivek and appreciate the recommendation. Thanks again and happy internet surfing!

Posted 11 months ago

“Brilliant service from RyanD. Excellent guy heaps of knowledge. Lovely personality and the ability to explain without making me feel less than minimally competent.”

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Posted 11 months ago

Hi Robyn, Thank you for the 5-star review. Great to hear that you found Ryan to be an excellent guy with plenty of knowledge. We look forward to assisting in the future should you require.

Posted 11 months ago

“The service from Jacob and his trainee Jason was exceptional. I explained to Jacob what my concerns were and left them to it. He checked everything including checking that my new printer is properly connected to my laptop and that the printing was perfect. He updated the firmware software on my printer as well. I was concerned about emails that I was receiving about my icloud account and he suggested that I subscribe to the GOW safe program which I gladly took up. I feel safe now that I know my computer is safe and that GOW is looking after all my security issues.”

Helpful Report

Posted 11 months ago

Hi Toreka, Thank you for the thoughtful and detailed 5-star review. It's great to hear that Jacob and Jason's visit was exceptional and your new printer is connected and running as it should. It's great that you are now part of GeekSafe with the added security to help you navigate the online world!

Posted 11 months ago

“Excellent professional and friendly service from Nate and Steven today. Everything was explained re my computer set up etc. Affordable rates, and so easy when they come to you rather than getting up to a service centre, waiting time etc. Thoroughly recommend Geeks on Wheels.”

Helpful Report

Posted 11 months ago

Hi Christine, Thank you for the glowing feedback. We will pass on your kind words to Nate and Steven, and are super happy to hear that our we come to you service made things easier. Thanks again for the recommendation.

Posted 11 months ago

“Angus + Jessee are very polite + respectful as well as efficient. They worked well together. Made some good changes to the desktop.”

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Posted 11 months ago

Hi Maureen, thank you for the feedback. We will pass on your kind words to the technicians and are pleased to hear that their help was much appreciated. Thanks again!

Posted 11 months ago

“I have found Geeks on Wheels invariably efficient, friendly, pleasant, and professional.”

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Posted 11 months ago

Hi there, thank you for the glowing 5-star review. It's great to hear that you've had such positive experiences with us, and we hope they continue long into the future!

Posted 11 months ago

“The team member was terrific - very knowledgeable, fixed the issues quickly & provided other great suggestions to help improve the overall performance of my computer. Quick & efficient. I am very happy with how my computer is now operating and running.”

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Posted 11 months ago

Thanks for the great 5-star rating and kind feedback. It's always a great feeling when issues are resolved and a device's overall performance is improved. Happy to help!

Posted 11 months ago

“Great visit from "Geeks on Wheels" today and sorted all concers with my computers. It is great to know there is help that is timely, which comes to your own home, and all issues are sorted and information is given so that it is easy to manage any changes and upgrades. Thank you. Julai G”

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Posted 11 months ago

Hi Julia, thank you for the lovely feedback and 5-star rating. It's great to hear that all concerns were sorted and the necessary information was provided. We hope to assist in the future should you require. Thanks again!

Posted 11 months ago

“But we thought Brian was getting a laptop, not a desktop!”

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Posted 11 months ago

Thanks for the 5-star rating. Sorry about the confusion, hopefully you are happy with the setup??

Posted 11 months ago

“Once again we can't speak highly enough of the expertise provided by a Geeks on Wheels technician. RobC was knowledgeable, personable and extremely helpful in all that he did for us over 2 visits recently. We also appreciated the fact that he went out if his way with a follow up phone call to clarify a query that we after his second visit. He was an absolute credit to the 'Geeks' company. Thank you again Rob”

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Posted 11 months ago

Hi there, thanks so much for the lovely 5-star review. We are stoked to hear Rob was able to help, with your recent tech troubles. We will make sure to pass on your kind words. Thanks again!

Posted 11 months ago

“Very prompt friendly reliable service. Tom was super helpful, not only fixing my email access issues but improving my set up and syncing with my phone. Very helpful with signing us up to annual support subscription also. Maximized my hour's booking - thanku”

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Posted 11 months ago

Thank you for the great feedback, Andrew and Chris. We will pass on your kind feedback to Tom, and are thrilled to hear you got the main issue resolved and some other help in the appointment also. Thanks again.

Posted 11 months ago

“MattA was great, informative, helpful, friendly and and professional. We will certainly be using Geeks on Wheels in the future, should the need arise. We hadn't realised there were a few problems on the computer Matt looked at, he fixed them right up with ease. Great Service”

Helpful Report

Posted 11 months ago

Hi Alli, thank you for the 5-star review of Matt's recent visit. It's great to hear he was able to unearth and resolve a few unknown problems. We look forward to assisting in the future if needed!

Posted 11 months ago

“Chase is a personable, skilled person who helped me sort out my fibre and printer issues. Chase made my experience a relaxed and successful time for me, and I'd happily have him come again. Thank you Chase.”

Helpful Report

Posted 11 months ago

Hi Kaylene, thanks for the 5-star review of your recent appointment. It's great to hear we could help with both your printer and fibre troubles. We appreciate the feedback and hope to assist in the future should you require.

Posted 11 months ago

Geeks on Wheels is rated 4.8 based on 7,762 reviews