Geeks on Wheels Reviews

Name: Geeks on Wheels
Rating: 4.84

4.8 Rating 6,912 Reviews

97 %

of reviewers recommend Geeks on Wheels

Company Reviews

Metrics

Info

4.8

Based on 6,912 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Geeks on Wheels:

Geeks on Wheels are a mobile computer support and repair task force. We travel to your home or office to fix troublesome computers and help solve your computer problems. We have staff based in Auckland, Hamilton, Cambridge, Tauranga, New Plymouth, Kapiti Coast, Wellington, Christchurch and Dunedin.

Here at Geeks on Wheels, we have have spent more than a decade assisting New Zealanders with their IT needs – we take the stress and frustration out of computer repair and malware removal, so you can enjoy your laptop or computer as you are meant to.

We have a genuine, customer service-based philosophy, delivering the experience and expertise you should expect from a team that have been visiting Kiwi homes since 2005.

Visit Website

Phone:

0800424335

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Geeks on Wheels 5 star review on 9th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual. Angus was knowledgable and persistant. He worked out my level of IT knowledge and used language I could understand.”

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Posted 9 months ago

Hi Richard, thank you for your 5-star review! We're pleased to hear our technician Angus was not only knowledgable, but also shared some of his tech expertise so you felt more comfortable with your tech going forward! Thanks again for your kind words.

Posted 9 months ago

“Chris quickly established the problem was and provided the solution.”

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Posted 9 months ago

Hello! Thank you for your 5-star review! Awesome to hear, thanks to our awesome technician Chris, your tech issue was identified and a solution provided. Thanks again, for your kind words.

Posted 9 months ago

“Rob was very helpful servicing our laptops. He offered lots of helpful tips and advice. Would definitely recommend him to others”

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Posted 9 months ago

Hi Anne, very awesome to hear that our technician Rob not only serviced your laptops, but also provided some of his tech expertise so you feel more confident with your tech going forward. Thank you kindly for your 5-star review and recommendation!

Posted 9 months ago

“Very pleased with the help he gave me and cleaned my computer in a very efficient way. Gave me good advice regarding scams which was very helpful. Many thanks”

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Posted 9 months ago

Hello! Thank you for your 5-star review. We're pleased to hear that you found our service efficient, and our advice helpful. Thanks again, for your kind words!

Posted 9 months ago

“Paikea was very helpful, looked at a number of options to make sure signal strength was at its optimum. Job was successful and camera installed, great outcome highly recommend”

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Posted 9 months ago

Hi Melanie, thank you for your 5-star review! Awesome to hear our technician Paikea went above and beyond to ensure you camera installation was a success! Thanks again, for your kind words.

Posted 9 months ago

“Great job. Very happy and Amandeep was very very helpful.”

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Posted 9 months ago

Hi Kerry, thank you for your 5-star review! We're pleased to hear our technician Amandeep was so helpful and that you're happy with the outcome of our visit. Thanks again for your kind words.

Posted 9 months ago

“Thoroughly enjoyed Paikea's helpfulness and pleasant manner.”

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Posted 9 months ago

Hi Jo, thank you for your 5-star review. Awesome to hear our technician Paikea provided you with an accommodating experience! Thanks again for your kind words.

Posted 9 months ago

“James was very helpful and knowledgeable.”

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Posted 9 months ago

Hi Julie, thank you so much for the 5-star review! We're happy to hear that our technician James is hitting the mark! We really appreciate your feedback, thanks again!

Posted 9 months ago

“Tom provided a friendly professional service. Ensured that I was aware of the online support available and how to access it which I was appreciative of. Gave me advice on the need to update my equipment and security. Showed me how to make changes to my phone to ease concussion issues.”

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Posted 9 months ago

Hi Lesley, thank you for your 5-star review. It's awesome to hear our technician Tom went above and beyond when it came to supporting you and your tech needs. We'll be sure to pass along your kind words to him. Thanks again!

Posted 9 months ago

“Carlos tried his very best today to try and retrieve my log in details/passwords on my facebook account but so far the hacker is winning! Prompt and very efficient service, would recommend Geeks to anyone.”

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Posted 9 months ago

Hi Carla, thank you for your kind words and 5-star review! Dealing with tech issues like these can be entirely frustrating, so we're pleased to hear our technician Carlos went above and beyond to fix the problem for you. We hope everything got resolved in the end. If you need any more help, we're just a call away! Thanks again Carla!

Posted 9 months ago

“Vaughan was excellent, very good at explaining everything so clearly for the older generation. Thank you.”

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Posted 10 months ago

Hi Jacqueline, thank you for your 5-star review! It’s fantastic to hear that Vaughan made you feel well-accommodated.

Posted 10 months ago

“Thank you to your lovely Geek that came today and installed our new lap top, again excellent service.”

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Posted 10 months ago

Hi Pauline, thank you for your 5-star review and kind words. Enjoy your new laptop!

Posted 10 months ago

“I received excellent service from 'Alex'. She gave me clear instructions how to use my new computer, and made me feel valued as a customer.”

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Posted 10 months ago

Hi Maree! We're so pleased you felt valued and heard when receiving tech help from our awesome technician Alex. This is very important to us. Thank you for your 5-star review and kind words. Enjoy your new computer!

Posted 10 months ago

“Great to be able to get help from Geeks at short notice. Tom very helpful, fixed problem, did a health check, explained a few things making recommendations where approrpriate. Great !!”

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Posted 10 months ago

Hi Linda, thank you for your 5-star review. We're very glad to hear that our technician Tom was able to fix your tech issues in a timely manner as well as give you some helpful advice. Thanks again for your kind words.

Posted 10 months ago

“Very professional and efficient!”

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Posted 10 months ago

Hi there! Thank you so much for your 5-star review and kind words. We're happy to hear that you had a great experience with our service. Thanks again!

Posted 10 months ago

“For me, Geeks on Wheels are an absolute godsend. I have used their services many times over the years and they never let me down. They just recently saved me again when i spilt my morning coffee in my keyboard (I will never learn) and they were great about it. The computer came back today and I am overwhelmed with their professionalism, courtesy and work in mending my computer. I urge anyone with computer/laptop problems to contact them - extremely friendly and easy to talk to. I did not find the price exorbitant and I was informed they would not charge if the problem could not be fixed. Overall, a great experience. David Gallaher”

Helpful Report

Posted 10 months ago

Hi David, thank you so much for your incredibly kind review! We're beyond thrilled to hear that we've been able to help you out over the years, especially after your recent coffee mishap. It's wonderful to know that our team’s professionalism, courtesy, and repair work left you impressed. We always aim to provide the best service possible, and it means the world to us that you found the experience positive and fair. We're grateful for your recommendation and are always here whenever you need us. Thanks again, David!

Posted 10 months ago

“I really appreciate the help and advice that Justin gave me today with my tablet and printer. I now understand much better how to operate them both. Thank you, Jason,for your patience.”

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Posted 10 months ago

Hi Jean, thank you for your 5-star review. We're so pleased that Justin was able to help make you feel more confident operating your tablet and printer! We'll be sure to pass along your kind words to him.

Posted 10 months ago

“Very knowledgeable technician Very clear explanation will recommend to friends and family”

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Posted 10 months ago

Hi Maurice, thank you for your 5-star review and recommendation! We're chuffed to hear that our technician provided clear explanations and knowledgeable service. We appreciate your recommendation to friends and family! Thanks again!

Posted 10 months ago

“I have just received an excellent service from Kitt. The changeover to a new computer (using the Asus deal) was smooth and stress free - and the pricing was very favorable. Kitt was a joy to work with - he took the time to provide information and suggestions and I was very impressed with his attention to detail. THANK YOU!!!”

Helpful Report

Posted 10 months ago

Hi Chris, thank you so much for your fantastic 5-star review! We're very happy to hear that Kitt provided you with excellent service and that the transition to your new ASUS device was smooth and stress-free, all thanks to Kitt's keen attention to detail. Enjoy your new computer, and thanks again!

Posted 10 months ago

“Very happy with prompt service and setup of new laptop and printer”

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Posted 10 months ago

Hi Jan, thank you so much for your 5-star review! We're very glad to hear that our service met your expectations and was both timely and successful. Enjoy your new laptop and printer, and thanks again for choosing us!

Posted 10 months ago

Geeks on Wheels is rated 4.8 based on 6,912 reviews